Hp 15-D018TU USB SS PORT NOT WORKS

Hi, In my HP 15-d018tu Notebook PC the USB SS port not works.Can anyone look into this problem and guide me.
Thanks in Advance

Hi:
Did you install the applicable usb3 driver?
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_135422_1

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