Hp 15 r014tx, Left speaker volume low?

Hi I have HP 15 R014TX and when I plays music I feels like left speaker volume is low than the right one. It is same when playing games, playing videos too. Is the speaker is complaint or is it because of the DTS audio ?

Hey,
If you've completed the document, then I'd recommend testing hardware. The only thing software wise left would be a Refresh. As it works from another source correctly, I have a feeling its hardware.
You can use this to test the Audio: Testing for Hardware Failures (Windows 8). This may not provide accurate results as you do have sound from both, just not balanced.
I would also suggest calling into phone support, they may have other ideas for you.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I worked on behalf of HP.

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Hi Zuly94,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion dv4 Notebook and having an issue with the balance of the speakers output. Here is a link to troubleshooting speaker configuration.
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Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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Welcome to the HP Forums!
I understand the audio appears to be way too low. I will do my best to help! First, please provide the following information and try the following steps:
1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your notebook product number
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Does this occur on certain programs, or all programs?
4. Have you installed any new software or drivers on this computer, before the issue appeared?
5. What steps have been attempted from the following thread, and what were the results: Troubleshooting Guide: Audio does not Work after a Certain Period of Time
Thanks!
Mario
I worked on behalf of HP.

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Message was edited by: ivammg

i just did this with my moms original iPhone. before the update the volume was fine, after it got noticeablly low. i could bearly hear anything. used the sim card eject tool that came with my 3GS and poked at the speaker very lightly and noticed it got higher. i dont get how its related to the 3.0 software update but that fixed the problem for some strange reason?

Hp 15 r014tx, Left speaker volume low?

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