HP 1510 All-In-One vs Apple USB Modem

An Apple Store sold our client an Intel-based 15-inch MacBook Pro along with a HP 1510 All-In-One printer and an Apple USB Modem.
When trying to connect to the internet with the modem, the computer freezes. Our authorized Apple service provider (not the Apple Store) determined that there is a conflict between the modem driver and the HP driver. Deleting the HP driver resolved the problem. The Apple Store was clueless.
Has anyone else run into this problem? Is there a fix?

HP provided the solution -- an updated driver.

Similar Messages

Is it possible to connect HP DESKJET 1510 All-in-One series Wireless printer without USB cable?

my mom recently bought me the HP DESKJET 1510 All-in-One series so i have an at home printer for school work. but when we bought it we did not know there was a certain USB that had to connect to the printer. so we bought the wrong one. now i have a project due and i cannot print. we have a small USB that fits it but its hard to connect it to the computer and printer because its so small. so if we can have it sent to the printer without the USB that would be perfect!

Hi,
No, in many cases printers won't come with USB cables. You need a cable which is similar to the following one:
Regards.
BH
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Usb for 1510 all-in-one printer causing problems with it accepting print jobs

I am having trouble downloading the driver for a 1512 all-in-one printer. It was working for about a week and it is not working now. I loaded the suggested driver 1510 all-in-one driver but when I get to plugging in the usb from my Windows 7 laptop to the printer, it does not feel it is connected. I can print items that I scan but am puzzled how it will not print. The only thing I have deduced is I need a new usb cable. I bought on ebay as I've always had good luck with hp products.
Sparky325

I decided that in spite of the fact that it had previously printed, I got another USB cord and used that and then the printer worked. The one I received with the printer must have been too loose to make a connection. This one feels snug when i need to print from my laptop. Thanks for your help. Sparky 325

My brand new HP Deskjet 1510 all-in-one series Cant print

This new HP 1510 All in one series that I just bought is not consistent in printing and most of the times it picks the paper and makes a bipping sound and then stops. It will then give a printing error report and spit out the paper with no print. This is driving me crazy. I have uninstalled and installed a couple of times but the problem persists. At times it prints and at times it doesn't. you can barely tell when it is going to print and most of the times it doesnt. I really need suggestions please

Hello there @Drawingston , welcome to the forums
I read your post about your Deskjet 1510 not printing consistently from your Windows 8.1 system, and when it prints, the pages are blank. I will surely try to help you!
I would suggest that you try a few things, they are:
Run the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. Please send me the results in a screen shot or write them in a response.
Try a different USB cable that runs directly from the back of the printer, to the PC.
Click this guide and try cleaning the paper rollers: The Printer Does Not Pick Up or Feed Paper
Reset the printer and make sure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors.
Try printing again from more than one program.
Let me know all of the results
Good luck!
R a i n b o w 7000I work on behalf of HP
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Paper feed out of sync on HP PSC 1510 All-in-One Printer Scanner

Paper feed out of sync on HP PSC 1510 All-in-One(SN MY59SD224W0498). Goes to flashing orange light. With Vista Home Premium 32-bit, 6.0.6002 Service Pack 2 Build 6002. USB connection to HP Pavilion GU658AA-ABU a6250.uk .
After cleaning ink drip tray including removing & refitting the small panel in the base towards the rear RHS of the printer and also Super Glueing a small wedge of timber to close split shaft bearing for rear print feed rollers - looking from rear with clean out door removed this is at the LHS where the cogs are - paper feed is out of sync. When turned on with paper in feed tray printer draws in paper until about 2" (5cm) of paper protrudes from delivery slot & then stops. Paper jam is indicated by flashing orange light. On pressing Cancel/Resume, paper is expelled & another sheet taken in with the same results. Have turned off & restarted. Have moved cartridge cleaner tray right from front to rear & tested & then brought it right forward again & tested. Have turned off & unplugged power & USB & restarted after more than 30 minutes. Have uninstalled driver & downloaded & installed anew. Downloaded & ran the HP Print Diagnostic Utility. All to no avail. Any suggestions anyone?

Hi there nobster,
This article should cover the blinking light. However, I suspect the printer requires servicing.
Best of Luck!
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Windows RT and HP PSC 1510 All-in-One printer connection

Hi, I have a Windows 8.1 RT tablet (Microsoft Surface 2) and a wired HP PSC 1510 All-in-One printer. Now when I plug in the printer via the USB, there is no driver that can be found to make this printer work with my device. Anyone have this problem or any solutions? I've tried looking at HP support and nothing there has been helpful.
Let me add that on the Microsoft Surface, you cannot run .EXE files which are the file types of the HP drivers.
Thanks ahead
This question was solved.
View Solution.

Hi,
I afraid the printer is not supported on Windows RT, as you may find listed within the following support document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03168175&tmp_task=prodinfoCategory&cc=us&dlc=en...
Regards,
Shlomi
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How do I scan on my HP deskjet 1510 all in one series? Theres' no button on the printer?

there's no scan button on my hp deskjet 1510 all in one series printer? how do I scan?

Hello,
If you go to the following location and identify what PC operating system you are using, it provides instructions on how to scan to your computer:
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=26675&tmp_task=useCategory&cc=us&dlc...
I work for HP, However, I am speaking for myself and not for HP

Scanner not working hp deskjet 1510 all in one

Hi.. i have hp deskjet 1510 all in one printer, at first all are working so well. but after 3 days scanner is not working. Everytime i try to scan "hp series not found" will appear. I also tried the print and scan doctor but it shows Hp twain scan error. I dont know whats the problem. i tried to uninstall and install it again using the installation cd and so with the the software and driver provided by hp but still not working. Pls help me to fix this one. Thank you...

Hi jkshipra22,
Thank you for your reply! For further assistance I will need to know:
If the printer is able to make copies by itself. Copy Text or Mixed Documents.
If the power cable plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try our HP Print and Scan Doctor, and let me know what happens.
Hope to hear from you, and have a nice day!
RnRMusicMan
I work on behalf of HP
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HP 1510 all in one printer will not install

I have just purchased a new 1510 all in one printer.
I have installed the printer software from the CD supplied.
However when I try to run the printer HP assitant comes on with run time error.
I have tried to uninstall and reinstall the printer many times but with the same result

Hello @aka6812 ,
Thanks a lot for the question, now lets get you an answer!
I see you are experiencing a "run time error" when trying to run your printer assistant after installing the HP 1510 software drivers.
Here is a description of what a run time error is. Microsoft Run Time Error
This might be because you have an outdated operating system, anti-virus blocking etc. Please take some time to follow the 3 step procedure to see if that fixes the issue.
Here is also a separate way to download the drivers from the web instead of a disk. Just click the appropriate link - Install / Uninstall software & drivers
Let me know what goes on! Look forward to hearing back from you!
I worked for HP.

HP PSC 1510 All in One Printer

My all in one printer won't feed the photo paper into the printer even though I have changed all the settings to "best" and "glossy." I have shut the printer down, unplugged it and it still won't work. I read that you an use a "HP Paper Feed Cleaning Kit" to clean the rollers but I don't see anywhere to purchase it on this site. Does anyone have any ideas about why the printer isn't pulling the glossy paper up into the printer? Thank for you help!

I have been researching this for days! My mom recently gave me her 1510 All-In-One & I didn't have a problem until about a week after I got it. No matter if it's plain paper or photo paper, it's like it doesn't grab the paper & then that darn error light starts flashing!! I had to feed the paper manually.. and now just within the last two or three days, it won't even work when I do it that way!! I'm so frustrated! I googled it and it seems as if quite a few people have had this same problem! One thread recommended reinstalling the driver, so I did that... and nothing. I tried cleaning the rollers as well... still nothing! I'm going to keep researching. If I find a solution I'll let you know tahoedrmr, otherwise.. if anyone else who happens to come along & knows how to solve this problem, I would greatly appreciate the help!!!!

HP PSC 1510 All in One Feeding Problem

I own a HP PSC 1510 All in One and have had very few problems with it up until now. The computer that it is mainly plugged into runs on Windows XP. Once the printer is turned on it immediately takes in a sheet of paper however only half way then a message appears on the computer screen saying that there is a paper jam. If you press the "Cancel/Resume" button on the printer the paper feeds all of the way through however it immediately takes in another sheet but again only half way. Because of this you cant print at all.
Hope you can help!!!

Hi - Try following the steps in this document. It should help resolve the problem.
Hope that helps.
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I am an HP employee.

How Do I get my HP 1510 All-In-One Printer install without a CD

I forgot where my CD for installation was. I keep finding but I never saw it. Are there any options for my printer to be installed at my pc besides the CD?

Hi, Please select the Operating system of your computer to download software and driver from the following link: http://support.hp.com/us-en/product/HP-Deskjet-1510-All-in-One-Printer-series/5157551/model/5157552/drivers Regards.

Please help: Problem sending fax to one recipient using Apple USB Modem

Hello,
I'm using an Apple USB Modem to send an receive faxes on my PowerMac G5. This is working great to the most recipients, but not one with a Philips fax machine.
The problem is, that everybody can send faxes to him - except of me
I'm using a software called Pagesender for this, I e-mailed the support and he told me, that the my fax is timing out and some of his customers have made positive reports of Zoom and Best Data Modems in cases where the Apple Modems have encountered line noise.
Also the Tiger fax solution doesn't work ... The odd things are, that I could send faxes using a stationary fax machine and don't have problems to send faxes to others ...
Is there really no solution for this.
Best regards
René

Hello,
I'm using an Apple USB Modem to send an receive faxes on my PowerMac G5. This is working great to the most recipients, but not one with a Philips fax machine.
The problem is, that everybody can send faxes to him - except of me
I'm using a software called Pagesender for this, I e-mailed the support and he told me, that the my fax is timing out and some of his customers have made positive reports of Zoom and Best Data Modems in cases where the Apple Modems have encountered line noise.
Also the Tiger fax solution doesn't work ... The odd things are, that I could send faxes using a stationary fax machine and don't have problems to send faxes to others ...
Is there really no solution for this.
Best regards
René

PSC 1510 All in one printer - won't print even black and white when colour cartridge not recognised

My PSC 1510 All in one printer is flashing the "check printer cartrige icon" and both "Black" and "Colour" icons at the bottom left of the printer.
It won't print at all, even when I select grayscale (black and white). The help pages tell me that if I remove the colour cartridge the printer will switch to backup mode and I'll still be able to print in black and white (though not copy or scan). But this is not the case, and I can find no way of switching manually to backup mode. The help pages have no useful explanation of backup mode. I've also tried cleaning the cartridge (which I'm pretty sure isn't empty) but that makes no difference.
Can anyone help? I'd be very grateful.

gabri21 wrote: I have a very similar problem with my PSC1510 but only the colour cartridge light is blinking. I am also unable to find any useful information to set up printing in back up mode. Can anyone assist in resolving this problem for us?
With only one cartridge light blinking I would suspect the cartridge, they do rarely fail (much more often for reman cartridges, see here). Clean the cartridge contascts as shown here. If that fails and the cartridge is an original HP then check the warranty date as shown here. If the cartridge is in warranty return it to your dealer for a warranty replacement.
The printer will automatically switch to backup mode if the black (or color in some printers) cartridge is removed. I do not know if this works with the PSC 1510, some all-in-on devices insist on having both cartridges present.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Software to install the A3950Q laserjet 2840 all in one? Apple osx 10. +

Where can i download the correct software to install the A3950Q laserjet 2840 all in one? Apple osx 10. +

Hi,
A print driver is available via Apple Software Update.
Scanning however is no longer supported on the latest OS X versions, as you may find listed below:
http://h20564.www2.hp.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c03411613#N100BA
You may find the steps to install the print drivers in the following link:
http://h20564.www2.hp.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c03413323#N10066
Regards,
Shlomi
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HP 1510 All-In-One vs Apple USB Modem

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