HP 1536dnf MFP - scanner won't work in Win 8.1

I just bought a new Dell Desktop computer with Windows 8.1 and then discovered that there is no scanner driver or ful feature software for my HP 1536 dnf MFP. That printer is less than 2 years old and I think it has only had a couple of toner cartridges in it. Frankly I like the scanner function better than the print quality. If there is no work around, I will need to take my new computer back to Sam's Club and get a refund. I have always used HP printers and recommended them to others but I never thought that I would lose support for a product less than two years old. Is there a work around that anyone knows about or do I take the computer back and get a Windows 7 model? The money isn't the issue it is the hours I have put into setting the thing up before I ran into that issue. I don't want to buy a scanner any more than another printer.
This question was solved.
View Solution.

Hi SteveAB,
If you use the device with a USB cable be sure to go to Devices and Printers and remove any existing instance of the M1536 (may be listed as M1530 as well).
Unplug the USB prior running the installation.
Next download and install the Windows 8 drivers below, I believe it should fully work on Windows 8.1 as well, I personally been able to install it and use the device on a Windows 8.1 machine:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-86005-3&cc=us&dlc=en&lc=en&...
Please let me know if that helps,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

HP Laserjet 1536dnf MFP Scanner won't Scan

Respected Sir
i have HP Laserjet 1536dnf MFP All in One. its printer is working fine but scanner wont scan not from glass nor from ADF.
when i install on new pc its works but after some days its stops scanning and then never scan again until you reinstall oerating system
so kindly suggest ,,, i try many time by reinstalling drivers but scanner give error on scanning

Hello ITEngineer,
Welcome to the HP Support Forums!
Regarding the LaserJet 1536 not being able to scan, I would like to try and help. When you try to scan what is the error? Also, what is the Operating System installed on the computer, Windows or Mac?
Is the connection Ethernet or USB to this computer? If you are using a Windows Operating System try running the Print and Scan Dr. This could help identify the root cause of the issue.
Reply back with the results of the Print and Scan Dr please as well as the other questions and I will do my best to help.
Cheers,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

CanoScan 9000F scanner won't work on my MacBook Pro even though it should be compatible with the Mac 10.7.2 OS.

My new CanoScan 900F scanner won't work on my MacBook Pro even though I've followed all instructions to make it compatible with the 10.7.2 OS. The USB connection isn't recognised. What else con I do?

I have a similar problem with a new CanoScan 9000F which I tried to use without any success on my desktop computer (Mac Pro 5,1) and laptop (Macbook Pro 1,2) both running OS 10.6. Problem is identical on both, viz:
• Scanning process appears to start, a message comes on the screen: Scanning do not open document cover followed by Scanning...
• This is then replaced by the message: Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check status. Scanner driver will be closed. 2.155.33
I've spent several hours on the phone with Canon support but having uninstalled/installed/reinstalled/updated/turned on/turned off/unplugged/plugged/restarted innumerable times, the problem is exactly the same. The scanner icon shows up in the Printer & Fax System Prefs (though without the little status lights) and shows as being connected in the USB tree. I think it's a problem with the scanner, Canon bods are suggesting the Macs are at fault and suggest I try connecting to a wintel (hawk, spit) and it's 100km to the nearest Canon service centre.
Any suggestions as to what might be the problem/s and what I might be able to do to fix it/them?
Thanks.
By the way, bought the Canon to replace a HP Scanjet 8300 which I've used for 6 years almost without problems. Any that I have had have been fixed merely by turning the scanner off then on after a 10 second rest.

My HP Photosmart C5280 scanner won't work right anymore. I always used it with my Picasa 3

For some reason my HP Photosmart C5280 scanner won't work with my Picasa 3, and it used to. My PC is also an HP Pavilion g6, with Windows 7. I tried downloading a new driver, as the CD was too old to have Windows 7, and also updating my Picasa, but none of that worked. I'm trying to scan an old photo. I'm just not having any luck at all, and it used to work like magic.
Thanks.
Maerzie

Just when I thought oneof the cures was going to work, I got the message: "The system can't find the "file" specified!", so I opened the "file" with the new drivers, which I THOUGHT it meant, and , of course, it was WRONG! What file?? PLEASE help!

Just installed mountain lion now my scanner won't work

Just installed mountain lion and now my epson scanner won't work! message says "power PCs are no longer supported-is there an app?

Bet you upgraded from Snow Leopard. The scanner software you have installed is likely PPC but could run in Snow Leopard, which was the last version of Mac OS X that supported it, rather than just Intel software.
I'd suggest going to the Epson website and getting Mountain Lion compatible drivers from their Drivers and Support page. They will be for Intel Macs such as yours.

My epson Perfection V330 scanner won't work with mavericks

I updated to Mavericks and now my Esson scanner won't work. I found a download for a driver on the Epson site but it doesn't seem to want to download - either that or it's taking hours to download.

Hi,
As listed on Epson's site the drivers are available via Apple Software Update.
Ensure the scanner is powered on and directly connected to your Mac, then try following the steps below:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=14551&BV_UseBVCooki e=yes&infoType=Downloads&platform=OSF_M_X7
Now try opening the Image Capture application within the Applications folder and check if your scanner appears.
If the scanner cannot be located yet try restarting your Ma and check for any difference.
If the same still persists try resetting the printing system, then try adding the scanner again as listed on Epson's site.
You may reset the printing system as following:
http://support.apple.com/kb/PH11143
Finally, if you still having issue getting the drivers from ASU try installing the package below and try scanning from Image Capture again:
http://support.apple.com/kb/DL899
Shlomi

HT204350 scanner won't work after upgrade

scanner won't work after upgrade

Hey srohall,
Thanks for the question. I understand that you are experiencing issues with your scanner after updating to OS X Mavericks. To troubleshoot this issue, we’ll want to follow the same troubleshooting steps for printers:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Follow these steps until the issue is addressed:
1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
5. Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
1. Reset the printing system, then add the printer again.
2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
3. Contact the printer vendor or visit their website for further assistance.
Thanks,
Matt M.

I loaded Mountain Lion and now my Canon Canoscan LIDE100 Scanner won't work. I reloaded the application, checked the driver & loaded the Canon driver for Mountain Lion. Aplication starts to load then hangs up on 80% complete. Any suggestions?

I loaded Mountain Lion and now my Canon Canoscan LIDE100 Scanner won't work. I reloaded the application, checked the Cannon website for the correct driver & loaded the Canon driver for Mountain Lion. Aplication starts to load then hangs up on 80% complete. Any suggestions?

Might have a hardware issue that was caused by the minor liquid spill.
Take it to Apple to have them look at it. I think they do a free diagnostics. That way you can find out what's wrong with your MB.
Good luck....Hope you get it sorted out.

HP LaserJet Pro C1415fn color MFP - fax won't work

I have a LaserJet Pro CM1415fn color MFP on a Windows 7 64-bit laptop. I've been using the printer for two years now.
At the moment the fax function only works if I use it manually (i.e. if I place a sheet of paper on the scanner, select the "Fax" button on the printer touch pad and dial the number). However, if I want to send a fax via the PC interface, it won't work.
For example, if I open a PDF, click on "Print" and select "HP LaserJet Professional CM 1410 Series Fax", nothing happens -- no window/interface will open. If I select "HP Send Fax" or "HP Fax Setup Wizard" from the program menu, nothing happens.
I've always been sending faxes this way and I just don't know what happened... Can anyone please help?
Thanks in advance!
Claudia

Hi @Clabee ,
I see that you can't fax from the PC anymore. I can help you with this.
If this just recently happened, I would do a System Restore back to when everything was working properly.
System Restore for Windows 7.
If you would prefer not to do the System Restore, uninstall and reinstall the printer software. It might become corrupted.
Here are the steps to run the uninstall from the computer or the CD.
To uninstall from program files:
Touch the Windows key and the E key to access the computer window.
Select the C drive.
Select program files or program files x86.
Open the HP and printer name folder.
Select uninstall.
Uninstall the software from the CD:
Touch the Windows key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
Disable all the start up programs and temporarily turn off the Antivirus Software. How to use MSCONFIG .
Click on the start up tab and click disable all.
Download, save and install the latest drivers.
HP LaserJet Pro CM1415fnw Color Multifunction Printer Drivers.
Test the printer and try sending a fax again from the PC.
Then you will need to go back in and enable the start up programs and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet 1536dnf MFP document feeder stopped working

The document feeder stopped working. It clicks when trying to feed and comes up with the error Document Feeder Mispick, reload. I cleaned the feed rollers as per the HP video, no change. Is this something I can easily fix myself (I can open screws and lubricate parts if necessary)? Any suggestions?
Thanks.

Hi @Solray,
Welcome to the HP Forums!
I noticed that your document feeder has stopped working on your HP Laserjet 1536dnf MFP printer.
There are two guides available that you can follow:
'Document feeder mispick' Message Displays on the Control Panel and the ADF Does Not Pick Up Paper o....
'Doc. feeder jam', 'Open door and clear jam', or Other Jam Message Displays on the Printer.
If you have done all those steps already, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope these guides help, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Canon LIDE210 scanner won't work with 64 bit arch.

I have a Canon LIDE 210 flatbed scanner which is supposed to be fully supported in linux - for many many months if I plug it in, and start up GIMP to use the scanner plugin - initially it looks like it will work but although it successfully completes a preview scan, if I ask it to do a full scan of a page or section of page it makes abnormal noises, and ends up usually screaming as if in pain, and then the sane application hangs. This is if it is plugged in to a laptop with usb3 cable connecting the laptop to the scanner, and running 64 bit arch. Yet the same scanner plugged in to a laptop which only has usb2 ports, and running 32 bit arch works flawlessly running the scanner in the same way.
I expect that the 32/64 bit arch issue is not relevant, and it is some problem with the usb3 drivers not being compatible with the usb2 capability of the scanner that is causing the failure.
I have seen some suggestion (from a Ubuntu forum) to "In the UEFI/BIOS change the setting under USB configuration, "XHCI Pre-Boot mode" from enabled to disabled. In some BIOS configurations this setting is known as "XHCI Mode". Is there a better way to resolve this since usb3 external drives and usbkeys work fine without this change on the same machine.
Does anyone have any experience with running usb flatbed scanners via a usb3 port, and if so is there a workaround that is known to work with this particular scanner? I have seen the thread at https://bbs.archlinux.org/viewtopic.php?id=184816 which also did not lead to a solution.
It would be nice to find a way to deal with this although perhaps a newer linux compatible scanner that is equivalent to the LIDE 210 is available that is compatible with usb3?

Hi Steve,
The Canon Australia web site is only showing v4.5.1.2 of CanoScan Toolbox for the LiDE35 (same version for Windows and Mac). There is no mention of v5.0.1.3 being supported by this model so this could explain the application is unable to locate it. The applications typically have a built-in list of support devices and if the 35 is not in this list then it won't work. Again with reference to the Canon web site, the LiDE 600F and 70 show v5.0.1.4 of CanoScan Toolbox. Later models, such as the LiDE 100 and 200 released last year, don't use the Toolbox application. Instead they work with MP Navigator or OS X apps like Preview.
Pahu

Just upgraded to 10.9. was hoping it would fix the bugs in the last system. now my Epson scanner won't work. Downloaded their newest software. No go with the new OSX. Why would Apple roll out a new free upgrade that interferes with Epson?

Just downloaded OS 10.9. hoped it would fix bugs from the last version. now I can't use my Epson perfection 4870 scanner. Cehcked with Epson. They say the software is an Apple update. checked with Apple-No Go.
For now my Scanner just won't work. I'm surprised Apple would introduce new OS material -free- which compromises a good vendor like Epson.

nope, Barney.
My issue is a large amount of money spent over many years on computers for my company, myself, wife and sons. Got an investment here
The company I favor, Apple sent me a message that they have a wonderful new Maverick operating system.
I send documents back and forth to friends and people to do business. Hoped maverick would fix the bugs from Leopard.
With Maverick system, my main document sender, Epson perfection 4870 and its software doesn't work anymore, or so it seems to me.
Checked with Apple, very apologetic, they can't help, maybe it will be fixed in a couple of days...
Epson, referred me to Apple...
I still ccouldn't send documents.
Until my buddy Macjack pointed out the obvious- Image capture does the job. Thanks very much,MJ
I didn't know that- not in the Apple help area, can't find it in their manual, their help line couldn't give me a clue to something as obvious as this
So, lot of money over the years. Plenty of smart, well compensated folks writin code at both companies. I can't keep up with tit all, they don't keep up with each other.
Bottom line Apple releases a product that doesn't work well for a lot of little people like me. Maybe some clear expanation would help re:Macjack..
I certainly don't understand all the ins and outs of a zillion dollar computer behemoth business model. Do know this though, If I ran my business like this customers would go somewhere else and some would probably sue me.
Thank you

Canon LiDE35 scanner won't work with latest CanoScan software

I upgraded my MacBook Core Duo (2006) to Snow Leopard this weekend. All fine except even after loading the latest Canon Driver (lide35osx7721en.dmg) and restarting, then using CanoScan Toolbox 5.0.1.3 -- I get the message "Can't find Driver".
If I go back to 4.5.1.2 version of CanoScan - it works OK! But the 5.0.1.3 software is easier to set, gives lots of choices - it should work, right? Has anyone tried this or can anyone comment. (I never got 5.0.1.2 nor 5.0.1.3 to work with Leopard either - but hadn't updated the DRIVER - now I have but it still can't "Find" the driver!)
Thanks for any comments here - at least I can scan - and sure, maybe I could update this 5 year old scanner - but it works great!
Best regards,
Steve Schulte
Tuesday 27 April 2010

Hi Steve,
The Canon Australia web site is only showing v4.5.1.2 of CanoScan Toolbox for the LiDE35 (same version for Windows and Mac). There is no mention of v5.0.1.3 being supported by this model so this could explain the application is unable to locate it. The applications typically have a built-in list of support devices and if the 35 is not in this list then it won't work. Again with reference to the Canon web site, the LiDE 600F and 70 show v5.0.1.4 of CanoScan Toolbox. Later models, such as the LiDE 100 and 200 released last year, don't use the Toolbox application. Instead they work with MP Navigator or OS X apps like Preview.
Pahu

Canon MX 860 scanner won't work after installing Mt Lion

After upgrading my IMac to Mountain Lion v 10.8 my wireless Canon MX 860 scanner function won't work. The printer works. When I try to start the scanner either from the keyboard or the scanner I get an error message: MP Navigator EXquit unexpectedly.
I downloaded and reinstalled the scanner driver
mac-mx860-14_11_4a-ea8_2-1.dmg
and restarted and it still doesn't work.
any other suggestions?
thank you

You may also need to update MP Navigator to v2.1.3. If you are using an older version then trash that version before installing the latest version.

Scanner won't work with one user but will work with another

Tonight I used my scanner and it worked fine. Then a few minutes later I tried to scan another documentand it wouldn't work. I finally logged off, and switched users (to Administrator) and I was able to use thescanner. I don't know why it works for one user but not the other. (This is very inconvenient.) What do I need to do to fix it?

Hi Rustyintegrale,
A couple of questions...
1. Does the unit immediately kernel panic when power from the bus hits the drive?
2. Does it happen in multiple users?
3. If you startup, interrupt the boot process and boot to the startup manager (by holding option on startup) and then plugin the SuperDrive does it kernel panic there as well?
When a peripheral causes a unit to go into this state, there's little that can be done to troubleshoot from a software perspective. Especially if your answer to all three questions above was "yes." You can certainly try resetting the PRAM & SMC, to see if there is any change. But, I think the next best step might be to bring the machine and this optical drive to see a qualified technician.

HP 1536dnf MFP - scanner won't work in Win 8.1

Similar Messages

Maybe you are looking for