HP 15634 Laptop AMD A8 SKU: 6516006, says that the AMD high definition audio device is unplugged.
I recently bought a new HP 15634 Laptop AMD A8Series 4GB Memory 750GB Hard Drive Black Licorice
SKU: 6516006 and it was runing fine, but when i tried to use ear phones to listen to audio they didnt work. thinking that it was just the head phones i unplugged them and tried to listen from my laptop speakers like normal, but they did play. after investigating the problem i saw that it just says there are no speakers or headphones plugged in. but it even says that the Amd high defenition audio device isnt plugged in. i tried using the computers trouble shooting but it couldnt find the problem either. Also im running on windows 8.1
Hello JosephAnhalt,
Welcome to the HP Forums!
I understand you have an HP 15-g012dx notebook that is not producing sound.
I would start here: No Sound from Speakers (Windows 8). You can skip step one, as you mentioned you've already tried the Windows troubleshooting tool.
Let me know if this helps!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.
Similar Messages
-
AMD High Definition Audio Device Not Plugged In (HP Pavilion dv6-6b09sa)
I have just booted up my HP Pavilion dv6-6b09sa (running on Windows 7) laptop to find that the sound icon has a red cross next to it and it claims that 'No speakers or headphones are plugged in'. In the Control Panel it states that the AMD High Definition Audio Device is Not Plugged In. As far as I know, I've done nothing to cause this.I have already tried:System restore to yesterday at 10pm;Instalation of a TDI driver from the HP website, however I do not know how to edit/disable/delete the old driver. I'm completely clueless about these things. Please help, I'm at a complete loss.
This happened to me too. I own an HP Pavilion dv7-1135nr (Windows Vista). The internal hard drive stopped working, I took it to a computer repair shop, they put in a new internal hard drive, asked Microsoft for a key code and jump started the laptop. I took it home with me yesterday, watched a few videos and wondered why the sound wasn't working. The volume light on the laptop base was indicated as red (which meant the volume was off, even when the volume on the laptop screen was on). The only way I was able to hear sounds from videos was when I put my ear phones on.
I read somebody say that this happened to them and they restarted/rebooted their computer. I did that and, expectedly, it didn't work. I came across this page, opened up "Device Manager," opened up "Sound, Video and Game Controllers." Right-clicked the "IDT Device" and then uninstalled it. My laptop then restarted and thankfully the sound was back up. I didn't need to download anything or right click the "IDT Installer" or "Right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button" or any of that. It thankfully came back without me having to do any of that. I restarted/rebooted my computer to see if it was a fluke, and thankfully it worked again. Now I don't have to use my ear phones. My ears didn't like being pumped with sound, even when it was on low. My "Digital Display Audio" is still not checked green. It says that it's "not plugged in." But hopefully I won't run into this problem again in the future. Because if I'm a week or two or a month removed, the repair people I initially went to for my internal hard drive problem, will say that this was a separate issue caused by me and will charge me extra, when it was in fact caused by them (not maliciously of course, I guess this kind of thing happens when you replace a hard drive, as do a lot of other things which I'm not beginning to see). Thanks DavidPK. -
"AMD HDMI Output -AMD High Definition Audio Device not plugged in
i have an HP Pavilion dv6-6110us laptop. i have had this laptop for less than 1 month and the sound is not working at all. I checked to make sure nothing was muted, i uninstalled the soundcard and reinstalled it on Device Manager, and still, I cannot manage to get the sound back on. the audio settings says "AMD HDMI Output -AMD High Definition Audio Device not plugged in) ..but i have no clue how to "plug it in". Help!!!?
Hey! You essentially have two sound cards, including the HDMI. First, make sure you're using the ATI graphics card, and not the Intel, when you want to use the HDMI.
Next, go to Windows Control Panel\Sound
On the playback tab (which shows by default), WHEN YOUR HDMI IS PLUGGED IN AND WORKING, you should see two playback devices: Your internal sound card/speakers, and the AMD HDMI. All you need to do is switch between the playback device you want the sound to be channelled to. You can switch this at any time. I do this when watching in the other room via my projector, or in my comp. room. Just select the HDMI sound device and choose the button on bottom-middle "Set Default". This will change the "default device" tag to below the HDMI playback device. To reset, either unplug the HDMI, or switch it here. This is always the first place you should look when you have sound issues.
Because I switch quite often, I have a shortcut link on my desktop to this sound menu, for quick switching.
If this doesn't work, make sure you have drivers for your ATI video card installed. Check you exact model and make sure your bios is up to date. They have made for switchable graphics now, which is much preferable to the previous auto-detect switch. The drivers are updated, as well. The latest HP drivers for the ATI were released in November. You can install these, then install the latest AMD/ATI Mobility Video Driver package over the top to make sure you have the latest video drivers. Either of these packages includes the HDMI audio driver, which you may not have installed. -
AMD High Definition Audio Device Not Plugged In - h8-1070t
Seeing this message in control panel/display drivers for HDMI on my video card.
In short I will get sound occasionally out of my HDMI card which is plugged into my stereo. Randomly the sound wil cut out and I get this message: AMD High Definition Audio Device Not Plugged In
Occasionally when I restart my computer it works again, but only for a short time. I have reinstalled the drivers from AMD with no luck.
Stats below:
Model: h8-1070t
Product: LP028AV#ABA
Video Card: AMD Radeon 6850
Much appreciated for any help!I have the same problem and have just begun looking into it. I have my Radeon 7570 hooked up to a Panasonic TV with the HDMI connection. After a reboot of the computer and turning on the TV it works, but if I change the input on the TV to something else and then come back to the HDMI input the computer is connected to, the sound is lost. The computer then reports that the AMD device is not plugged in and it switches the default to the standard speakers.
Elsewhere I've seen it reported that updated AMD drivers have corrected the problem for some, but when I used AMD's automated driver detector and downloader it complained that it couldn't identify the 7570. So HP's version of the 7570 doesn't seem to match AMD's. So it's up to HP to provide an updated video driver to correct this problem.
Let's hope they do. -
AMD High Definition Audio Device
Hi,
All the sudden my audio is not plugged in. My system shows that it is enabled, but there is a red "X" over the sound icon on the bottom right of my screen.
I've had it less than a week.
Product name: HP 15 Notebook PC
Product number: F9H60UA#ABA
Windows 8.1 64-bit
Please help!
Looking at my installed programs, I don't see it listed as being installed- but I have had sound previously.
thank you,
This question was solved.
View Solution.Hi,
Yes, just select to save audio installer file - if it overwrites an existing version that's fine, however don't run the installer until you restarted and reset the bios defaults.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
AMD High Definition Audio Device not plugged in ( HP Pavilion dv7-4063ca)
Maybe I post this issue before but no one provide me a solution. That's why I post this issue again maybe there is someone willingly help to resolve my problem.
Hello LCruz,
Welcome to the HP Forums! I hope you enjoy your experience!
I understand the computer is not producing sound through its speakers. I know how frustrating this can be, but I will do what I can to assist you! To commence troubleshooting the issue, please try the steps in this HP document: No Sound from Speakers (Windows 8)
You may have tried some of the troubleshooting in this document, but I urge you to try all the steps presented, in order. If those steps are unable to resolve the issue, I would try a Windows refresh. This will clean up the operating system to an extent, and it could resolve the sound conflicts. For more information on this, please review this Microsoft website: How to refresh, reset, or restore your PC
Please try all of these steps and let me know your results. Thanks for bringing this issue to the HP Forums. Have a great day!
Mario
I worked on behalf of HP. -
Every time I try to install firefox on my laptop i get a message saying that the installation was interrupted. I am using windows 7.
Oh my god, thank you so much! Ive been working on this for hours and with your help it was done in five minutes. Thanks again!
-
I have a packardbell laptop with photoshop elements 8 installed from new. I have used it on several occasions but I cannot get it to run now. When I open a photo using elements the Adobe box pops up saying that the programme has unexpectedley quit? can anyone help me please as I have several photos to edit before the end of this month. Many thanks for any help
The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check. -
HEY GUYS I AM USING AN IPHONE 3g and when i connect my device to my laptop a dialog box appears saying that an update of 4.2 is available so went for it.after the firmware is downloaded via itunes it shows that the firmware is invalid!.please help.
AND ALSO I HAVE HEARD THAT THE IPHONE 3G CANNOT BE UPDATED TO IOS 4.2!IS IT TRUE???
PLEASE HELP ME.This means that the phone you have was software unlocked to use on any carrier, or hacked. When you installed the update it restored the lock that originaly came with your phone. Not much you can do now. Apple will not support hacked phones. You will need to find out the carrier your phone is locked to and see if they offer official unlocking, or start googling to see if you can find a way to unlock 4.2.
-
I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!
What OS on your Mac?
What iOS on your phone?? -
Router works but when security is on the laptop says that the password is not correct
I just hooked up a WRT54G v8.0 router. My home computer uses XP and the set up went fine. I have a Mac laptop. When I go unsecured the laptop can use the network. When I set the security on, the laptop login says that the password is incorrect. I have changed the password once and nothing changed. I have triple checked the password, so I know it is correct.
What can be causing this problem?
THANKS
bejI tried wep security and it was on the 128 setting and it did not work.
Any other suggestions as I looked over the security settings and everything looked ok.
I saw some old problems like this that mention maybe putting a certain sign like a $before the password on the mac. Have you ever heard of anything like that?? -
Why does my laptop give me a warning saying that firefox is using too much memory and to restart firefox to be more efficient? I just bought this laptop so I know it has the power to run what I need it to.
You appear to have AVG installed:
*See --> http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=173969#post_173969
From reading on the internet, it appears that when there is a spike in memory usage, AVG "interprets" that as a memory leak, possibly caused by malware. AVG could be incorrect concerning that assumption. Maybe they are being a bit too conservative about memory usage; just my opinion.
The decision is yours to turn off the "advisor" or leave it on.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
I am trying to put the files from my mac onto a seagate backup plus slim portable drive but as soon as I plug the hard drive into my laptop, a notification comes up saying that there was an error
carriinna wrote:
I am trying to put the files from my mac onto a seagate backup plus slim portable drive but as soon as I plug the hard drive into my laptop, a notification comes up saying that there was an error
What kind of error. What does it say?
Ciao. -
Hi ,i buy a new lcd screen for my laptop, and when technician turn it on 2 white spots, appears, he say that the base that support the lcd screen its the responsable of white spot its true ?
If you've had it for less than a year, then it's still under warranty. Take it to an Apple store or an authorized service facility. See http://support.apple.com/kb/HT1434
-
After upgrading to the new ios5 software when singing the iTunes starts sincing and it then fails it says that the sinc failed to start. I have removed iTunes rebooted reinstalled iTunes etc but the problem persists.
Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
Cheers, Tom
Maybe you are looking for
-
Reporting Services server cannot connect
Hi, I am trying to install the SAP BPC MS version and so far been hit with many issues. The latest issue is that the installer cannot connect to the Reporting Services server, in which from the installation documentation this should come as standard
-
I have a vintage 2006 Mac Mini as follows: Mac OS X Version 10.4.11 Processor 1.83 GHz Intel Core Duo Memory 2 GB 667 MHz DDR2 SDRAM HD 117 GB I use BootCamp because sometimes I have to boot into Windoze for apps like Publisher for my work. I just or
-
I try to make a dvd from final cut express, but idvd always tell me the same error (error during rendering menu), even if I change themes. I tried with roxio toast and it works well, but I can't have chapters. I don't know if the same film would have
-
No power manager in Windows 8 - this forever?
Since the power manager app doesn't seem to work on Windows 8, how do you check the battery charge cycles? Also, is it gone forever or is Lenovo working on fixing the compatibility? I have an X230.
-
Database choices, SQL, Servlets, etc.
Just one question: For a simple applet to run on multiple computers all across the world and access the same database on one web server, what would I need to learn? In case I'm on the wrong track please warn me: Servlets is next on my list...followed