HP 1606dn appcrash on win server 2012
Good morning/day/evening/night.
I have printserver win2003 server. My printers shared there.
When users of RDP sesion in 2012r2 server try to print some documents they get error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: splwow64.exe
Application Version: 6.3.9600.16384
Application Timestamp: 5215f01d
Fault Module Name: HP1100GC.dll
Version of the module with the error: 2011.402.1.35248
The time stamp module with the error: 4d96d891
Exception Code: c0000005
Exception Offset: 00000000000981b5
OS Version: 6.3.9600.2.0.0.16.7
Language Code: 1049
Additional Information 1: ce3f
Additional Information 2: ce3f48dea6ea8d1b8f37d6b6919ca175
Additional Information 3: 3302
Additional Information 4: 3302217d3c04a19227709be443fff1e3
Test page prints correct without errors.
I think that driver is incompatible with 2012r2. Where can i get correct driver?
Hi,
As an Host-based printer, the P1606 does not support Remote Desktop Printing. Remote desktop connections are not supported on a host-based printer.
I would suggest using a non-host-based printer for this type of environment, e.g. a PCL5 or PCL 6 printer.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution
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