Hp 2000 laptop touchpad mouse will not work

I have had this laptop approx a year and no problems. The other day I went to log online and the mouse worked to get to the icon but after that it freezes. I have reset my computer several times and ran my anti virus but I keep getting the same result. I have used this computer maybe 20 times since I have had it. Please help me. Also there is an orange light on that is next to the touch pad that stays on, that is new.

Hi there ,
Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I have looked into the issue you are having with your touchpad mouse. Have you tried plugging in an external mouse? First thing I want to address is the orange LED that is next to the touchpad. The orange LED indicated on the touchpad has been turned off. You can turn it back on by double tapping the corner of the touchpad where the LED is (usually top left corner). Here is a document that has some troubleshooting steps, shows you the LED area, and how to turn it on/off. To test if it is hardware or software please follow these steps below: Boot into safe mode by tapping F8 at start up, and see if you are still having the problem. This should tell us if it’s the hardware or software. After a while in safe mode if you don't have the problem open command prompt and run the following command SFC /scannow. This should correct any software errors. Here is a link to get to command prompt. Please re-post with the results of these troubleshooting steps and your Model Number (How Do I Find My Model Number or Product Number?) Thanks!

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http://discussions.apple.com/thread.jspa?messageID=8669772&#8669772
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Hp 2000 laptop touchpad mouse will not work

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