HP 2000 Notebook PC Sound Not Working C2M21UA#ABA Windows 8 64-Bit

Bought laptop Tanksgiving and gave to my daughter for christmas. Sound stopped working all of a sudden in January. I downloaded the IDT driver and uninstalled the sound driver, power off, unplug, removed battery, press power key for 30 secs, restart, press esc, bios, load defaults, save, install IDT as admin, still not working...

Hello layziboy,
I see that you are having sound issues on your notebook, is that correct?
You have done several appropriate troubleshooting steps. I have a suggestion for you to try. Here is a link to some steps for troubleshooting sound from HP specific to your model and Windows 8.
Let me know if this helps.
If you continue to have issues I would consider contacting HP Total Care for assistance. This will be the quickest way to get a resolution to your problem.
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Install the new Bios
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-128144-1&cc=us&dlc=en&lc=en...
Uninstall IDT driver reboot
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http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64642.exe
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Hi:
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Welcome to the HP forum!
Thank you for your post, I will do my utmost to assist you.
I understand that you have no sound and you have tried the troubleshooting steps in the HP document. First we need to determine if it is the speakers, the port or the card.
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TS3074 Hi, I have followed this advice numerous times, but my laptop still comes up with the same message, "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5)." Quicktime also does not work. I have Windows 7, 32 bit.

I have also reinstalled iTunes dozens (literally) of times. I simply cannot resolve this conflict. I've looked on many other websites, and there seems to be no solution!

update .netframework to latest version
then
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HP 2000 Notebook PC Sound Not Working C2M21UA#AB​A Windows 8 64-Bit

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HP 2000 Notebook PC Sound Not Working C2M21UA#ABA Windows 8 64-Bit