Hp 2311x monitor has darkened area

Why does my HP 2311x monitor have a darkened area in the top right side of the monitor?

Hello bronco252,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are experiencing a darkened area on your HP 2311x 23-inch LED Backlit LCD Monitor. I would like you to follow the steps I have set out below:
Step 1. Unplug the monitor from the back of the monitor and the wall
Step 2. Hold down the power button (while it's unplugged) for 30 seconds
Step 3. Plug the monitor back in to the back of the monitor and the wall (do not use a power bar or UPS for this)
Step 4. Press the Menu button on the monitor
Step 5. Press Factory Reset
Step 6. Remove and ensure that all connection wires from the computer to the monitor are secure and properly connected.
If the problem persists after you have completed the steps above then the issue appears to be a physical issue and I think it would be best if you contact HP Technical Support for repair options.
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Dunidar
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HP 2311x Monitor

I've had this monitor for a while and was never able to get the full size of 23" to display, black border all arond. Using HDMI connection, tried to disable "overscan" as suggested on HP website troubleshooting guide but does not give me the option as suggested.

Hello @chasdo1,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you have a black border around your HP 2311x Monitor and you are looking to get it to display without the black border. I would be happy to assist you, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

My wife has a small Mac book. I'd like to get her an inexpensive second monitor. What are my options?

My wife has a small Mac book. I'd like to get her an inexpensive second monitor. What are my options?

You'll probably need two things: Most MacBooks don't have a standard video plug so you'll need a dongle to connect the computer to the display. Which dongle she needs depends on which computer she owns and whether you buy an analog or digital display. I recommend digital. I have two displays that I like a lot, one is a Dell 22" HD - rather expensive but gorgeous and the other is a 24" Samsung digital - much less expensive but very good. If you aren't sure which dongle to get look under the Apple menu for About this Mac and then click on the more information button and you'll get the exact computer model use that information to search the net or come back here and let us know which model she owns.

HT1379 The USB ports on my 30" Cinema are not working. The monitor has not been used for a year or so, and the computer is a Mac Book Pro, 1012 model running OS Mavericks. I need to move the computer between two locations, and the other monitor is a 27"

The USB ports on my 30" Cinema HD display appear to not work. The monitor has not been used for almost a year, when I upgraded to a new Mac Book Pro and the 27" retina display. Now I need to move the computer back and forth between two locations using the two displays. The need for operating USB ports is essential. Any ideas. The display appears entirely normal. Am running OS X 10.9.

Disregard, problem solved.

HP 2311x monitor not seen by OSX unless the monitor is off/has no power

I have hooked my Macbook pro up to TV's in the past without issue, I'm now trying to hook it to my HP 2311x monitor. When the monitor goes to sleep, or I unplug the power the Mac screen will flicker like it does when I first hook up HDMI and then I have my mirroring options and it sees the monitor, when I power on the monitor it then is unable to see it and I lose those options. Any suggestions as to what I can do?

So - I am having an issues with the same monitor. I spend 2+ hours on the phone with Apple care. They had me do all sorts of resets and stuff. While this isn't really helpful - they had no real response. They suggested I but a thunderbolt cable and see if that worked. Alternatively, they noted that HP might need to update their firmware for OS Mavericks and I might just have to wait for that. So... just FYI. Hope you manage to resolve it better than I have been able to.

2311X Monitor Won't Power Up

My HP 2311X monitor will not stay powered up; It is not going to sleep (orange light), it is turning off. I've listed my observations and what I've tried below.
- Blue power button - When first plugged in, the power light on the monitor glows briefly, then slowly gets dimmer & dimmer until it is out. If I unplug, wait 30 seconds and repeat, it does the same thing.
-Green power light on rear of monitor next to power plug is lit & says lit.
-Green power light on the external power supply is lit & stays lit.
- I have tested the external power supply with a voltmeter and it is supplying the listed 12 volts (12.3 to be exact). I have no way to test the supply under load.
- I have tried a different commercial power outlet (120 Volt AC) that is known to be working and eliminated the UPS from the picture.
- I have tried the "hard reset" by disconnecting power & video cables and holding the power button in for 60 seconds as suggested in other posts.
- The PC works fine with another monitor.
- Please don't say the R word (replace) - monitor is only 15 months old. I refuse to see a nice piece of hardware fade away so quickly!
Thanks in advance for any help you can offer.

Hello phonedoc1,
If you don't want to replace the product or I assume take it to get repaired then you'll have to do the work yourself.
If you open the monitor up you'll notice it's powered by a circuit board that looks similar to one that is in a PC. You should check the board for any lose connections, bulging capacitors, and check the soldered connections to see they are still working. It appears that the monitor is getting enough power to the monitor, but once it reaches the monitor it's not "distributing" the power. It sounds like a soldered connection within the monitor has come loose.
This thread is similar to what you are experiencing. Maybe the information would be helpful to you.
http://goo.gl/kjkKw
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Hp 2311x monitor hs horizontal display shift right about 2 inches

My HP 2311x monitor worked fine on my old XP system. When installed on my new Asus desktop computer with Windows 8.1, the display shifted right about 2 inches. I have a black area on the entire left side of the screen, and can't get to my charm bar or other items on the right 2 inches or so of the display. Nothing I do seems to affect this. Any ideas, anyone?

Jimmy, welcome to the forum.
Here is the Win 8 driver for the monitor. Install it to see if it solves your problem.
Also, here is the Solve a problem section for the monitor.
Please click the "Thumbs Up+ button" if I have helped you and click "Accept as Solution" if your problem is solved.
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HP 2311x monitor connecting to HP G60 laptop

I have a HP 2311x monitor that I would like to connect to my HP G60 laptop. Monitor is showing 'no connetion signal' and goes to sleep almost immediately.
1. Is it possible to set these two up for connection?
2. How do I connect?
Thanks!

Hi,
there are about 100 different models of HP G60 - which one do you have?
How have you connected the monitor?
Have you checked the manual of the laptop how you have to activate the additional graphics port for an external monitor?
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IMac monitor has a dark vertical section

Our iMac monitor has a dark vertical section across the left middle of the display, obscuring anything that is supposed to be displayed on a given web page or program such as photoshop. Is this a hardware problem that is beyond the scope of home repair?

Indeed that is a problem with LCD screen. Your iMac is a 2009 model? I have seen quite a few of these burnt LCD screens on the older design of the iMacs. There have also been a few found on the 2011 design as well (essentially) more or less the same case.
Nice thing is that getting the screen replaced isn't too big a problem, but the installation process really requires an Authorized Tec.
Are you still on AppleCare?
http://www.macpartsonline.com/imac-parts/imac-aluminum-27-inch.html
This screen was manufactured by LG display and it was widely known that the heat from the processor and Graphics card caused the screen to overheat. The result is damaged screen seen as either a vertical stripe or dead spots.

Silently Monitoring Agent who are also Supervisors

Hello,
I have setup agents so supervisors have the ability to monitor their calls. I have 4 users who are agents as well as supervisors. The supervisors can monitor agents who are strictly agents but are unable to monitor agents who are also supervisors. I had an agent make sure he was logged out of the supervisor desktop and logged into the agent desktop only. We made a call which he could answer but when a supervisor tried to monitor the call she received the error posted in the attachment. Troubleshooting thus far has been unsuccessful. Does anyone know if there are issues monitoring the calls of and agent who is also a supervisor? I've looked for documentation regarding this issue with no luck.
Thanks,
Ed

Hello
Run c:\program files\cisco\desktop\bin\NICQ.exe when a call is active on the agent.
In the same directory, NICQ...txt file will be created.
Check and make sure all tests are passed.
Its the initial test to make sure CAD PC is receiving RTP audio stream from PC or not.
Try this doc as well:
http://www.cisco.com/en/US/customer/products/sw/custcosw/ps1846/products_tech_note09186a008075025a.shtml
Hope it helps
Shikhar

I have a MBP Retina and in the office I use it with a Monitor Sony LMD-2450W connected through AMD Port to VGA. After installing 10.9.2 the resolution in the monitor has been downsized to 4:3 (and 1280x960) instead of its 16:9 display. Anyone know how to

I have a MBP Retina LCD (resolution 2880x1800) and in the office I use it with a Monitor Sony LMD-2450W connected by VGA. After installing 10.9.2 the resolution in the monitor has been downsized to 4:3 (and 1280x960) instead of its 16:9 display. Anyone know how can I change the resolution manually?
Display shows only 3 different resolution if I choose "scaled" but none use the full area of the monitor.
Thank you
Marco

This has been an ongoing problem with external monitors that predates 10.9.2. I wrote various tips on different methods here, though the best is probably the hot corner one:
http://applehelpwriter.com/2014/01/25/how-to-correct-the-external-monitor-resolu tion/
(note: this links to my own personal website and is not endorsed by apple in anyway)

The number of active Object monitors has overflowed.

hello,
please is any one has information about this error? and when it occure?
Error Message: The number of active Object monitors has overflowed. [87]Exception Rec: EXCEPTION_ACCESS_VIOLATION (00000000c0000005) at 0x000000001006C5E0 - memory at 0x0000000000000000 could not be written.Minidump : Wrote mdmp. Size is 3827MBSafeDllMode : -1
Fatal Error : The number of used monitors is 2097152, and the maximum possible monitor index 2097151Version
we found it in the application log file.

This means that the application currently has over 2 million Objects that are involved in synchronization operations and has created object monitors. This is highly unusual and should be investigated.
/Staffan

Display on 8gn Zen Microphoto has darken

The brightness of my zen screen has darkened, it there a way to check a setting or is this indicati've of a screen problem.

Most color LCDs, even the transflecti've ones, have issues with viewing under direct sunlight. This is because the backlight in the display is overcome by the powerful sun light so it's very hard to see the image.
Mind you, these are OLED displays which are much better than the TFT displays in many other devices.

Windows 10 shows the 2nd monitor has 1920x1080 but actually it is 50% less around 1080x840

The resolution of the 2nd monitor, a Vizio VF551XVT 55-inch 1920x1080 HDTV connected through HDMI cable, shows 1920x1080 (Recommended) on the Windows 10’s Display Screen Resolution setting utility but the true resolution of the 2nd monitor is less than 50%; around 1080x840. All applications on the 2nd monitor displayed their header & boarder frames twice wider on screen, which waste/occupy lots of the 2nd monitor’s display area. Please advise how to correct this critical lower than the set/expected resolution problem of th 2nd monitor. Thanks. The 1st/primary monitor in this case is a mobile PC Display (1920x1080), Lenovo Z710 Intel i7 4710MQ notebook with NVIDIA 840M GPU. Previously running under the Windows 8.1 OS with the same configuration, the 2nd monitor resolution was also displayed incorrectly but just initially right after the Windows 8.1 reboot, i.e. 2nd monitor shows 1920x1080 resolution but actually the 2nd monitor is about the same as Windows 10, the actual resolution is much/50% fewer than 1920x1080. However, the resolution of the 2nd monitor (HDTV) under Windows 8.1 can be corrected (worked around) by switching the main display from 1st to 2nd monitor, then switching main display back from 2nd to 1st, but such Win 8.1 work around doesn't work for Windows 10 OS . Also, please advise whether Lenovo, MS Windows or NVIDIA is responsible for the displays re-position issue. The re-position issue is, when a TV, PC, shared 2nd monitor is disconnected to watching TV, etc., Windows OS currently moves all the display positions, both active and minimized displays, from 2nd monitor to 1st/main monitor, but ideally would be just moving/re-position the active displays to the main/1st monitor and maintain/leave those minimized display positions intact, so when 2nd monitor reconnects back (done watching TV), user doesn’t need to re-align all the displays back to 2nd monitor again. Thanks for helps.

If you won't lose anything and if it is not a big hassle, I would re-install.
Mainly because Win 10 TP is, after all, a beta OS. Too many possibilities of bugs and glitches. It is better off to reinstall.
The latest build 9879 has a ISO download link. Use the ISO and burn it to a bootable DVd. Then use the DVD to do a clean reinstall.
http://windows.microsoft.com/en-us/windows/preview-iso-update?os=win10

Monitor HP w2338h area shrank after upgrade from vista 64 to 7

Monitor HP w2338h area shrank By 3/4in both sides &1/2in top & Bottom after upgrade from vista to 7 Tried settings to max resolution On HP Pavilion a6857c Please Advise, I also reloaded the drivers for my Video card a ATI Radoen 5450 HD and all updates for windows 7 home Premeium 64bit & HP updates
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Hp 2311x monitor has darkened area

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