HP 2311xi Monitor Screen Scaling

Have an HP 2311xi Flat Panel Monitor and all was OKay, until I upgraded my operating system from Windows 8.0 Pro to Windows 8.1 Pro and now my monitor screen size has about 1/2 inch of black screen around all edges of the display. All was good with Windows 8.0 and the display filled the screen correctly form edge to edge. I went to the monitor's display controls and under Main Menu; Image Control; Customer Scaling; the "Fill to Screen" and "Fill to Aspect Ratio" are grayed out and unavailable. The only option is "Overscan" and that give me either the 1/2 inch black border or causes the display to 'overscan' and puts part of the screen display off the screen. In an using HDMI as the input source to the display, however, I had no trouble with is under Windows 8.0.
Besides going back to Windows 8.0, any suggested fixes for this issue.
Thanks,
BillMNJ
This question was solved.
View Solution.

Hi BillyMNJ,
Sorry for the confusion. Our situation is not exactly the same. Upgraded from Win 8 to Win 8.1 via MS Download Store. Graphics driver seemed to be OK except screen scaling issue. Did not check AMD driver version at that time. Then decicded to try HP's Win 8 AMD driver to correct scaling problem.. So I rolled back the graphics driver.
That solved the scaling issue but I was having other display problems.
Updated to the version you have on your system now. (image below). No resultant scaling issue after this update.
Had some minor issues so I uninstalled only AMD CCC using Programs and Features applet in Control Panel and selected Repair AMD Catalyst Install Manager because it (CCC) was present from the Win 8 HP unified driver install.
Maybe try uninstalling and removing only CCC if you have it or remove current graphics driver, reboot, and reinstall using Microsofts drivers ( the version we both have now) either via MS Win Update or device manager.
I have been troubleshooting the graphics problem since installing Win 8.1
Right now screen scaling issue has been corrected but have other minor issues.
I think this problem, in my case, is because the Radeon HD 7570 card is OEM - AMD does not provide support. So, if HP does not provide a Win 8.1 Unified driver package for my model, it is problematic as to whether a complete solution is possible.
Hope this clarifies??
Jaco
Errare humanum est.

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