HP 2550Ln Color LaserJet issues

Back at work I recently "inherited" an HP 2550Ln Color LaserJet printer from the previous inhabitant of the cubicle. No docs, no install media. Toner cartridges mostly full, worst case is black @ 35%, which should last me for some 1,000 prints or so. Unfortunately, the USB port gets quirky and locks up after printing a couple of jobs, requiring a power cycle, and the JetDirect card needs reconfiguring to plug to the network and access it via TCP/IP. Oh, and the previous user left it configured in Portuguese.
As per the manuals from HP's site, I need to get the HP Toolbox for LaserJets in order to diagnose, service and reconfigure. Supposedly available for MacOS X, but since there are no install CD/DVDs, can't get it from there and haven't been able to find it online. HP says that printing support is included as part of MacOS X from Snow Leopard on forward, which is true, since I've been able to get test prints after setting up a USB printer instance. But I still need to reconfigure, figure out why the USB port locks up, and give the print engine a cleaning and recalibration. The support integrated with MacOS X does not include the Toolbox. Only support software I've managed to pull off the HP site is packaged in a PPC installer which obviously won't run on Lion.
Can anybody who's had to mate a 2550Ln with the current cat and get the printer under management please tell me how they did it?

I have the same problem. I've done everything.

Similar Messages

HP Color LaserJet 2600n issues

If someone could assist me I would truly appreciate it.
I have an HP Color LaserJet 2600n that has been installed on my network (I inherited it 2 years ago) and has been working without any issues.
We recently moved our print server to a new server and configured the printer on the network, along with 2 other copiers/printers. Everything has been working fine for a few days. Then all of a sudden no one can print, all of the print spoolers on the XP Pro workstations have stopped. A short while later they will restart again (color printer not included). I uninstalled the HP 2600n from the server and everyone can print perfectly fine on the two other printers. No issues.
Here's where it gets frustrating....
I download new drivers from HP website and install on the server (Windows 2003). I do not share it yet, but do several (20 or 30 test prints - from notepad, websites, test page, etc) and there are no issues. I then share the printer and install the printer on a workstation (XP Pro) and test the same - 20 to 30 times. Everything works great. (Keep in mind the workstation I am logged into is mine and I have Administrator rights).
I go to a users workstation (XP Pro) has Power User rights on the machine but not the network they are an average user. I install the printer, not an issue there. I try to print a test page and the print spooler stops. If I look on the server you can see the job sitting there. If I restart the print spooler, the job prints. I tested this on 3 other workstations, logged in as users and the same thing happens. If I log into all of the 4 workstations as Administrator, the job prints without an issue.
Does anyone have any idea as to what I can do to resolve this?
Thank you!
Dawn
Dawn B
IT Systems Manager

Tracking down a memory leak can be difficult, and it may come down to a process of elimination.
When you notice the swap activity, open the Activity Monitor application and select All Processes from the menu in the toolbar, if not already selected. Click the heading of the Real Mem column in the process table twice to sort the table with the highest value at the top. If you don't see that column, select
View ▹ Columns ▹ Real Memory
from the menu bar.
If one process (excluding "kernel_task") is using much more memory than all the others, that could be an indication of a leak. A better indication would be a process that continually grabs more and more real memory over time without ever releasing it. Here is an example of how it's done.
The process named "Safari Web Content" renders web pages for Safari and other applications. It uses a lot of memory and may leak if certain Safari extensions or third-party web plugins are installed. Consider it a prime suspect.
If you don't have an obvious memory leak, your options are to install more memory (if possible) or to run fewer programs simultaneously.
The next suggestion is only for users familiar with the shell. For a more precise, but potentially misleading, test, run the following command:
sudo leaks -nocontext -nostacks process | grep total
where process is the name of a process you suspect of leaking memory. Almost every process will leak some memory; the question is how much, and especially how much the leak increases with time. I can’t be more specific. See the leaks(1) man page and the Apple developer documentation for details.

Color LaserJet 3800 Printing Issues

I am in the process of upgrading our desktop computers to Windows 7 Pro (x64). In preparation for this we setup a new print server running Windows Server 2008 R2 and created new print queues for each of the printers on our old Windows 2003 server, installed curent drivers for each, and thought that all would be good.
The issue I am seeing is that our users who are printing to an HP Color LaserJet 3800 are getting letter spacing issues where some letters are crushed together and others are too widely spaced (see example above). I can print the same document to an HP Color LaserJet 3600 everything looks correct.
I have verified that the print server has the HP Color LaserJet 3800 driver that comes with Windows Server 2008 R2 and that the other printer is running the HP Color LaserJet 3600 driver. These are both probably the ones available through Windows Update. Finally, we have tested a solution where the Universal Print driver is intalled locally and that seems to work fine. However, I don't want to have drivers individually installed if I can help it.
Any ideas here?

This seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support.
You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
The article for the printer is:
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesI...
This may be the reason why a previous response was not provided or why it was buried..
Hope this helps!
Help the community by marking this post as a solution if it solved your issue!.
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

HP Color LaserJet 2550ln printer displaying error massage

I was trying to print a page of tickets (6) containing graphics, but my hp color laserjet 2550ln printer printed a page with the following message:
ERROR: limitcheck
OFFENDING COMMAND: showpage
STACK:
(r)
( Sys / Start )
( Sys / Start )

Found this on the discussion posted 06-03-2010 01:55 PM It worked for me.
I just went through this fix yesterday. I can't remember where I found it on hp.com, though. Here it is:
Turn printer on.
On your printer, press the Menu button
Press 2 (on the fax dial pad)
Press the right arrow (next to Enter button) until you arrive at "High Speed USB.
Press Enter
Press right arrow to select "Off."
Press Enter.
Press Enter again.
Printer will then reboot. I used to get this error occasionally with Windows XP. I wish I would have taken the time to fix this a long time ago!

Printing PDF to HP Color Laserjet 2550Ln result in Red images

When printing PDF documents to my networked HP Color LaserJet 2550Ln, usually the embedded images are covered in a red hue. This was already the case with MacOSX 10.4, but still continues with Leopard 10.5.2, using Bonjour. Printing the same document (also using Bonjour) via a windows machine (Windows XP SP2) results in a perfect copy.
Anyone an idea of the cause of this behaviour?
Regards,
Gerard

This works for me, because I'm tired of waiting for Adobe to find solutions: open your pdf document with Preview and print from there. It will print cleaner and faster than any Adobe application.

How do I fix a 59.C0 Printer Error issue? I have a HP Color Laserjet 5550 dtn.

I have unplugged the unit as it instructs. I do not know what to do next? I can be reached at 317-642-7512 if anyone can help me. Thank you.

Hello mikevallabh,
The HP Color LaserJet 5550 Printer series are commercial printers. I recommend posting in the forum for HP Business Support for a better chance at finding a solution.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Also, here is a link to the support page:
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesI...
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Color LaserJet 5550 Printing Issues

Hi All,
I am having one problem on 2 HP Color LaserJet 5550 printers. The problem seems to be sporadic in nature, but on some full page prints, a small black line is printed across the image. I have tried running a PQ Troubleshooting test through the printer's diagnostics option, but everything seems to print fine when I do this.
Does anyone have any suggestions?
Thanks!
Message Edited by dr6figures on 11-24-2009 12:37 PM

This seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support.
You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
The article for the printer is:
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesI...
This may be the reason why a previous response was not provided or why it was buried..
Hope this helps!
Help the community by marking this post as a solution if it solved your issue!.
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

Issues networking a Color LaserJet 1518in

I built a home network using a DELL desktop system running XP as the hub with 4 external harddrives, a HP scanner and 2 HP printers connected to the hub. Everthing shows up on my network and I can access all of the external drives as well as the the printers from the laptops which run Vista home & Vista Business. While I can "see" the color laserjet 1518in under the printers on my network, I get anything to print, not even a test page.
I have cycled through the trouble shooting options on windows and I ran HPs "Print & Scan Doctor" on both computers. At the end of the process I am told that everything should be working.
The color printer is connected to the desktop through a usb cable; sharing is enabled; both systems show the same virtual port connection; permissions show allow under security.
If there is something else I am missing which I must be, I would appreciate knowing what so that I can resolve this issue.

Hi wwlphotos,
Hook the printer up directly to one of the computer using the USB cable, and let me know if you can print?
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

XP pro-64bit issue printing to a color laserjet cp3800dn

Need help troubleshooting this issue:
User is unsuccessful in printing to a Color LaserJet cp3800dn directly from an IP address.
I've tried to install the 64bit version of the driver - that didn't work
The version of XP is SP3.
Fortunately the user can print to this printer as a network shared resource. But when I tried to assign printer by IP address--because user wants to configure double-sided printing--i get the message "local downlevel document" failed to print. And I would have to cancel it from the print que.
I've tried to change the printer configuration to "print directly to printer" but seem to dislike that option because it freezes after selecting that option and try to print.
I've also tried to restart the computer once after installing HP printer drives and after making modifications to printer preferences, no luck.
Anyone encountered this issue before and have suggestions?

Phillip -- that did seem to work. Thanks!
One thing of note, after sleuthing it out a bit more, I realized that this happened after I was prompted by Apple's Software update to update the driver to version 1.1.1 (I think that was the number). that update seems to have broken Acrobat, so returning to the one on the Adobe site restores the functionality.
Perhaps this will be an alert to others not to install the Apple driver when prompted, though it's easy to let that slip by.
Randy

Windows 2008 Server and HP Color LaserJet 2605dn Driver Issue when Sharing Printer

I have a HP Color LaserJet 2605dn printer that I need to setup on a Windows 2008 server. I need the server to act as a Print server, but I have been unable to get any drivers to load other than the 64 Bit Universal drivers. Because most of the company uses XP (32 and 64 bit), I also need to load those drivers under additional drivers; however, I have been unable to load them, when I point to the INF file (any of the 10 that unzip from the driver package), it says it is not for this printer. I have even tried the generic 32 bit PS and it says the same thing. Any ideas on what I am doing incorrectly or where to get the drivers that I need?
Thanks,
Gary

Hello, I have the same problem. For the 2605 Printer is only the universal print driver available. Is seems that HP is to be lazy about making new 2008 driver.

HP Color LaserJet CM2320 MFP Series PCL 6 - Colour Priniting Issue

Hi,
We have a HP Color LaserJet CM2320 MFP Series PCL 6 at work and it has started to print incorrect colours, when printing a document that should come out as grey and red it comes out as green for the grey and yellow for the red. Some of the cartridges are getting low but none have run out so not sure what to do. Can someone please help as we have things we need to print but they are not printing correctly.
I did try calloing for support hbut after speaking to two sets of people I got put back onto the voice active service whcih just took me around and around in circles and didn;t get me to human being so I gave up.
Thanks
Dee

HI DeePure,
Print out the supplies status page, and let me know if all the colors print correctly?
Do you have an extra set of cartridges we can use to troubleshoot with?
Print the supplies status page
Follow these steps to print out the supplies status page from your printer.
On the Printer’s control panel, press the Setup button.
Press the down arrow to highlight Reports , and then press OK .
Press the down arrow to highlight Supplies Status Page , and then press OK .
Figure 1: Supplies Status Page
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

HP Color LaserJet CP2025 Printing Issue

HP Color LaserJet CP2025 - prints only in B&W - how do I set the printer to print in color?
The latest driver has been installed.

Hi Yahootie,
This is a commercial line product. For the best answer to your questions you will need to repost your question to the following links.
http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Printing Issues With HP Color Laserjet CP5520

In my office HP Color Laserjet CP5520 is installed. It is attached with network. Some of the user cannot send a print and some user can send print. IP is fixed for printer. Can anyone help me.

can anyone solve this problem

HP Color LaserJet Pro MFP M277dw Installation Issue

Hi, I purchased a new HP Color LaserJet Pro MFP M277dw yesterday, and is having difficult time installing the driver. I tried downloading it online and using the CD that came with it. I have also tried to install in two different computers, one is a desktop with Windows 7 Home Premium, the other is a notebook with Windows 8.1. In all instances, it stops at "preparing for installation" stage with an error message that reads "A probelm occured while preparing to install software to your system. Please restart your computer, and run this installation again. If the problem persists, please check the product support web site for your product". I tried to restart the computers many times, and I have also tried to change windows "User Account Control Setting" to the least sensitive level, but still to no avail. I need help! Thanks,lateblue

John_Getzke, Thanks for your suggestion. However, I was using administrator accounts. I tried to create a new administrator account to do it again, but got the same result. lateblue

Software for HP Color LaserJet CM1312nfi MFP is not currently available from the Software Update server.

I recently upgraded to Mountain Lion, and found that I could no longer print to my HP CM1312nfi.
This is usually a problem with HP at every upgrade, but this time, they appear to have offloaded the driver download process to Apple.
My printer is connected wirelessly through a time capsule by IP address—the physical, not the virtual, e.g: 169.254.xx.xx instead of 10.0.1.x.
When I try to download the driver by bonjour or IP, I get the following error message:
Can't install the software for the Hewlett-Packard HP Color LaserJet CM1312nfi MFP because it is not currently available from the Software Update server.
Is this truly a Software Update server error, and if so, any clue when it will be resolved?
I am able to print with the generic driver as of now, but fax and scan capabilites are gone. The add fax dialog lists no devices.
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?
Thanks for your time and attention.

Of course, once I posted this, I tried again and downloaded the driver without issue.
My second question still stands, however:
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?

HP 2550Ln Color LaserJet issues

Similar Messages

Maybe you are looking for