HP 2575 Photosmart on Windows XP will not printing

The printer will not print documents saved on my computer but will print emails. When the print screen appears it says UBS001 in the "Where" when trying to print documents saved on the computer but this is blank printing emails. Don't know if this is the problem, if so how do I resolve????

Hi burnie2012,
You may want to download and run the HP Print and Scan doctor. It will help to diagnose and fix many printing issues like the one you are having.
Let us know if this helps.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lang=en&lc=en&product=441...
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

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What is the HP Photosmart printer model?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Hp officejet pro 8610 windows 8 will not print off web

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This question was solved.
View Solution.

Please read this post then provide some details. What printer model?
Try the following: on the WIndows 7 machine go to the Devices and Printers folder, Add a Printer, Local Printer, Create a Port, Local Port, \\Computername\Printername (use the actual share name for the computer and printer), OK, then click on Windows Update and then select the proper printer from the list..
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Did you remove the protective tape from the cartridge?
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If your problem is solved please click the "Accept as Solution" button ------------V
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Hi there clayb,
Could you provide the community with a little more information to help narrow troubleshooting? what operating system is this for and are there any errors when printing?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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Sweyko5
This question was solved.
View Solution.

Try this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Hi John,
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http://support.apple.com/kb/ht4356
I am a HP employee.
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HP 2575 Photosmart on Windows XP will not printing

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