HP 2575 will NOT print in Colour

Hello,
I have an HP 2575 All-in-One printer,originally it printed OK,but,it was printing more in colour than black/white,even any text,somehow,I played in the setup and managed to print ONLY in black/white,now,I can't print anything in colour,I've replaced the colour cartridge #95 with a new one,with no luck,I've also replaced # 98 (black/white) cartridge with # 99 as per manual to get more colour,unfortunately after the money I spent on the cartridges,still unable to print in colour.
The printer works well for scanning/copying/printing and etc.but,all in black,does anyone know if there's a software/hardware switch to turn the colours back on?? can someone HELP please,I would hate to throw this printer out and ending up buying a new one.
Thanks to All
Regards

The most likely cause for no color at all would be the #95 cartridge.  The printheads are built in to the cartridge, replacing the cartridge would replace the printheads.  One thing to try would be to gently blot the printhead on a damp tissue.  A light smear of color or no color at all would indicate an issue.  A working cartridge would show a strong blot of cyan, magenta and yellow.  Are there any indications of color at all on the page?  It is also possible (but less likely) that there is an electrical issue in the drive electronics.   Even a tiny bit of color would indicate the electronics are likely OK.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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