HP 27 Black Original Ink Cartridge does not fit slot in HP Deskjet 3520

Was told at the shop this was compatible. However, the slot is smaller than the cartridge.
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There are two printers with that number but one is called the Deskjet 3520 e-All-in-One which takes 564 ink.
The older 3520 takes the 27 ink.
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Similar Messages

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    The cartridge on the far left is called Photo Cartridge. You need to install a replacement photo cartridge in that slot. See the document below to understand the difference between the black and photo cartridges:
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    Say thanks by clicking the Thumbs up icon in the post
    Please mark reply as "Accept as Solution" if it solved the problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP

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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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    Hi there, which printer model do you have?
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    HP contact options
    Based on the information you provided, the following contact options are available for your product.
    Chat - Chat is currently unavailable. Please come back during the hours listed belowHours of operation
    Monday through Friday 8:30 a.m. to 6:00 p.m. (Excluding public holidays)
    Phone - Call is currently unavailable. Please come back during the hours listed belowHours of operation
    Monday through Friday 8:30 a.m. to 6:00 p.m. (Excluding public holidays)
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Hi, which printer model do you have?
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

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    I work for HP. However I speak only for myself, not for HP nor anyone else

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    This question was solved.
    View Solution.

    Hi, which printer model do you have?
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

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    **Click the KUDOS thumb up on the left to say 'Thanks'**
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    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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    Which printer model do you have?
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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