HP 3015 all in one error msg

Error msg NO PRINT CARTRIDGE even though there is a cartridge,
I read all other help blogs.
There is NO paper at all jammed. No small plastic parts loose
Cartridge is in place and has been removed and reinserted many times.
paper has been removed and reinserted many times.
power turned off and on many times.
I want to reset. This happened after power outage. Yes, it was on a surge protector.
Is there any way to reset the whole thing. The cartridge is only a month old and is very full.

Hi @sbu22plankowner,
Welcome to the HP Forums!
I am sorry to hear that you are getting the incompatible ink cartridges error with your HP 1051, but I am happy to help!
Is your printer able to make copies? Copy Documents with Text and Graphics.
Are you using a Mac or Windows Operating System? If you do not know the Operating System you are using, please visit this website. Whatsmyos.
In the meantime, please take sometime and go through this guide, 'Incompatible Print Cartridge' or 'Print Cartridge Problem' Message Displays on the Computer or Prin....
Hope this helps, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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HP photos art C5240 aii in one error msg pertaining to ink cartridges

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Hi @Suggs77,
Welcome to the HP Forums!
I understand that you cannot print with your HP Photosmart c5240 due to the error message remove cardboard or tape that is preventing the print carriage from moving. I am happy to help you with this error!
Please see the following guides:
HP Photosmart C5200 All-in-One Printer Series- Setting up the All-in-One (Hardware).
A 'Carriage Jam' or 'Carriage Blocked' Message Displays for HP Photosmart C5200 and C5500 All-in-One....
Hope these guides help and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Officejet 4622 all in one error status

My officejet 4622 all in one, using windows 8 os, has totally stopped printing anything but test pages. Had the blue light flasing for a week saying it was offline ~ solved that problem, but now all I get is "status: error". Have checked all connections, rebooted wireless router, used every tool available on the printer, absolutely will not print. Don't want to replace it, but I will if I can't get it printing again. Help

Hi @1oldgoat
I see you are having some difficulty with your 4622. There are a few things we can check. First, do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.
Also, make sure you have the latest firmware update. This firmware update can improve printer performance and fix miscellaneous defects.
OJ4620_R1424A.exe
Finally, running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP L7780 All-In-One Error Code 83C00009

I have an HP L7780 All-In-One. A few days ago it started printing mirror image and I had to change it back to normal with each print job. Then today, I tried to use it and the printer is "locked up" The message 83C00009 is on the screen. I have tried all of the resets such as #3, #6 and #9 to no avail.

I had the same error and I just did the following and it reset the printer back to defaults and things are working once again.
1) Turn printer off (pull power cord)
2) Press Cancel button on top of printer
3) Turn power back on (plug in power connector)
4) Keep pressing Cancel button untill it looks like it reset
If that doesn't work let go of the Cancel button, re-press the Cancel button and press the power button on top. Keep holding down the Cancel button until it looks like it reset itself.
I hope this helps.

Deskjet 2542 all in one error: 'the specified module could not be found' when installing to USB

Installation proceeds OK until the USB cable is connected, when the error message is displayed and installation ceases.
I have successfully istalled and run the printer on another XP PC of a similar age - ie old.
I have upgraded the XP OS to SP3 with numerous updates;
Checked that the USB ports read Data sticks OK;
run a/v and malware programs, including Microsoft Safety Scanner;
checked that USB drivers are up to date;
uninstalled driver software and re-installed with software downloaded from HP;
carried out the procedures detailed in HP Support Forum 4022116
Error message the same.
This is for my elderly neighbour - help please!
This question was solved.
View Solution.

Hi @bodger50,
Welcome to the HP Forums!
I understand that your HP Deskjet 2542 gives you the error: 'the specified module could not be found' when installing to USB, on Windows XP.
I would recommend going through the steps in this post, Re: Install Error "The system cannot find the file specified" (hpzprl40.exe). When you get to the printer install wizard section, just use the full feature software and drivers found at this website, HP Deskjet 2540 All-in-One Printer series Full Feature Software and Drivers. As the printer install wizard is only for Windows 7 and up.
Hope this is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP C7280 All in One Error B042EBCC

My Photosmart Express HP C7280 All in one printer was all flashing lights last night. It would not power off with the power button, so I unplugged it. Now when I plug it back in it immediately shows "B042EBCC" on a blue screen and goes no further. There is also a little blue flashing light under the camera picture next to the slots for the photo memory cards. Any help with resolving this and getting me back to printing will be greatly appreciated. Jere' in MS.

I recently had the same problem with an HP Photosmart C7280, the same model as yours. I eventually managed to get through to HP Technical Support, and they advised that the unit would have to be replaced.
Before calling technical support, I tried all the steps that have been recommended in various posts (the printer reset with *6, removing/reinserting ink cartridges, using a different power outlet in my house, etc), but nothing helped. To the best of my knowledge - and I really tried to get my printer working - the unit is dead.
(Although this is an old post, I came across it when trying to fix the same issue. So, hopefully this will help anyone else who stumbles upon this post. Some other codes my printer showed on the HP "blue screen of death" were B83FCB56, B0075110 and B02BAEC3.)
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Downloaded Latest Itunes but now it does not open at all, with no error msg

I have downloaded the latest version of iTunes for my Laptop. I have recently moved my internet to my laptop so i have been updating software for the past two days.
However, when the download of Itunes is finish i can not open it. There is no error message at all, it just does not open, it just begins to load with the 'hourglass' waiting symbol and then stops. I can't open it at all.
I am runnin on Windows XP and had no previous trouble with the older version of iTunes. I am now regretting that i even updated. Any help would be greatly appreciated.
Thank you.
Claudia.

I had exactl the same problem, it drove me crazy for about one week. Actually both 7.1.1 and any 6.x version didn't want to install on my PC.
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I also tried to download itunes from a different PC, but again same result.
Finally, I gave it a try to download iTunes from a different web site and... everything worked flawlessy!!
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Hi
I have recently encountered a problem with my printer.
I went to print a document and the following error message was displayed on the printer "Print Cartridge(s) missing or not detected", and the document would not print.
I am unsure as to why this message was displayed as I had not changed anything to do with the printer.
The cartridges that were in the printer had been in the printer since October so I thought that it could be due to the cartridges needing to be replaced, therefore, I changed the black ink cartridge. Once the cartridge had been replaced the error message disappeared and the document printed.
However, I went to print another document shortly after and the error message reappeared and the document would not print.
Due to the fact that changing the black cartridge cleared the error message, I replaced the colour cartridge, however, this did not cure the error message this time.
I have followed all of the advice on the HP support pages about cleaning the contacts etc, however, it has not worked. I have also contacted the support team by Email, but have had no reply.
Does anyone know how to cure the problem, or if in fact it can be cured. I am a university student and desperately need the use of my printer, so any help would be appreciated.

Hi
Yes it did get resolved in the end.
It seems that the fault came from using remanufactured or re-filled cartridges.
I had to replace both of the cartridges so that they were genuine HP cartridges.
Originally I only replaced the one that was causing the problem, but in the end I had to replace both of them. This then resolved the problem immediately.
I hope this helps.
If not, I would advise contacting the HP support team as when they finally replied to my email they were very helpful and quick to reply to queries and offer advice and suggestions.

HP 6210 All in one-- Error: 0xb9000002 165:hw_interrupt

What is this error ? I tried shutting off the printer -- I cannot clear the message -- all the light are blinking --
Can you help?

Liisa,
This article covers alphanumeric errors should help resolve the error you are getting:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&cc=us&dlc=en&lc=en
Give the steps a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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After installing a brand new HP 564 black ink cartrigde, every attempt to print something since installing it, I keep getting a Printer failure report on the printer screen : There is a problem with the printer or ink system. Turn printer off, then on. If problem persist, contact HP. Then the report on my compuetr under HP Photosmart 7520 series (Network) reads: (next to red circle w/white x ) Missing or Failed Printhead
Cyan/Magenta/Yellow/Black/PhotoBlack
The printethead appears to be missing, not detected, incorrectly installed, or incompatible
I tried turning it off and on several times. Took cartridge out and put it back in. Searched cartridge well to see if there was anything blocking it. tried troubleshooting it through the Printer itself and from the HP help. tried contacting them but the number given is for a free Carribean cruise..So not very professional. Like I said , after installing a brand new HP 564 black ink cartridge, this started. i didn't get a chance to print anything. Can I get help with this please?

Hello Dumbazz77,
Welcome to the HP Forums.
I see that you are having an issue with the printer giving the error " The print-head appears to be missing, not detected, incorrectly installed, or incompatible".
I do have a few suggestions that we can try in the attempt to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also located a document that deals with 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error M...".
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP PSC 1600 All-In-One error message remove and replace color cartridge

I get the remove and replace color cartridge and printer or scanner won't work. I have replaced the cartridge with new ones twice and it still happens. Just installed a new HP color cartridge and no luck. I've tried everything I can think of.
Please, does anyone have any other suggestions????
Thank you,
Mary Jean Kelso

Hi MJKEL,
Welcome to the HP Forums.
I see that you are having an issue with errors on the printer pertaining the ink cartridges.
I do have a few steps that we can try in the attempt to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also located a documet that deals with A 'Remove and Check [color / black / photo] Cartridge' Error Message Displays on the Printer Control...
Please feel free to write me back if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Photosmart C7280 All in One error notice saying out of yellow ink when cartridge has been replaced

Hello Forum members...I hope you can help me.
When I try and print something I get an error notice which says that I must replace the yellow ink cartridge and telling me I can print in Black only (which is fine because i usually use the greyscale fast print option anyway). However the worrying thing is that the error notice also says that if I do not replace the yellow cartridge then the printer will cease to work.
I did replace the cartridge quite some time ago. An HP cartridge from HP online. The cartridge is showing full on the bar chart display and yet still the error notice comes up when I try to print.
I hardly use the printer. I am a retired person who may occasionally print out the odd letter or email (I would say on average 2/3 pages per 2/3 weeks.) I very, very occasionally print the odd photo....say twice a year 6 photos.
I got the printer in 2008. This was a replacement FOC for an earlier model of the same type. It was one month out of guarantee when the earlier printer did exactly the same thing. I had just replaced several cartridges (the first replacements). The printer was eventually replaced by the store I had bought it from because they could not repair it. It just stopped functioning. Some computer type glitch
I am now afraid that if I do not act soon then this printer will seize up and be irrepairable.
I do hope some teccy member of the forum will be able to help me.

mine has an error notice that says yellow ink cartridge is empty ( when trying to print something off of the internet) though I have tried 3 new full ones.It also had a message that my printer could print black only. I've been angry for 2 days.
Now, I found out my computer is lying to me! I decided to print a blonde hairstyle I liked off the internet and I hit "black only" since that's my only option. But, it printed in color. I realized I've missed 2 days of being able to print off the internet because my computer or printer was lying.

Hp 2210 all in one error message

I keep getting the message remove & check cartridge even after installing a new color cartridge & the black cartridge is fairly new also. I cleaned the copper contacts but I still get the message.

Hi @Michelle7,
Welcome to the HP Forums!
I understand that you are getting the remove & check cartridge error with your HP PSC 2210 printer. I am happy to help you with this error!
Please see this guide, Remove and Check Cartridge. I would also suggest this guide, Remove and Check the [Right/Left] Cartridge.
If those guides do not resolve your issue, please call our phone support at 800-474-6836 for your upgrade options. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Best of luck!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

3015 all-in-one and Mac OS X 10.9

Upgraded to Maverick and now my printer won't print. Tried Hs workaround and that got the printer identified, but it still won't print. Is there another workaround? Does anyone know when HP will support 10.9 for the 3015?

Hi Tsunamiman,
This printer is supported with drivers for Mac OS X 10.6 Snow Leopard and onwards. I have included a link to the driver's download page on HP.com.
Photosmart 7520 Driver Downloads
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=5199463&
Regards,
Happytohelp01
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Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP psc 1610 All-in-one ERROR

Dear reader,
My HP psc 1610 won't work anymore, if it even bothers to turn on I get the following message: ERROR:0xc0620004 411:lib_micci2.c
Does anybody know what could possibly wrong withe the machine? It used to work well, i didn't trow on the ground or something, (yet)
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Kind regards.

Hi - Follow the steps to reset the product, located in this document. Hopefully that will resolve the issue. If not, the printer will likely need to be serviced or replaced.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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