Hp 3030 mfp won't print pdf files in windows 7 it

I am unable to print pdf files/documents and I am unable to scan documents into pdf format.

Hi there @jdwigg ,
Welcome to the HP Forums!
I read your post, and I hope to help out! As you are able to print successfully from your Windows 7 laptop, the printer is functioning fine, and the issue is most likely software related to your Windows 8.1 computer.
Here are some links I would recommend you check out to see if they can help with the problem printing PDF files:
Re: can't print pdf from the new windows 8.1
Windows 8.1 Reader app unable to print PDF - prints fine with acrobat
Also try updating Adobe or getting the latest version: Adobe Flash Player Support Center
I hope this helps, have a great Monday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hi 5teve,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to print PDF documents.
I will be happy to help you.
Check the driver name. If it shows HP Laserjet CM1415 - Airprint it would be the Apple driver.
Delete it and add the new driver in for just the HP Laserjet CM1415. You might have to click on the drop down to select it from the list.
Here is a screen shot for a example. Different printer showing though.
Please let me know the results.
Thank you for posting on the HP Forums.
Have a great day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hp 3030 mfp won't print pdf files in windows 7 it

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