HP 309c wireless printer. How do I get it to print from the web?
I have two wireless laptops. The older one prints perfectly. The new one prints from Word and pdf files. When I attempt to print from the web, the ink mechanism in the printer goes back and forth inside sounds like it is producing a document, however, when the paper comes to the tray, there is nothing but a blank sheet of paper. I have unplugged everything, reinstalled the printer, cleaned the rollers and it still continues to produce a blank sheet of paper. Any suggestions?
Since the printer can produce good prints using certain PCs and software, it is not a printer problem. It is likely a software problem.
What operating system are you using? Are you using Internet Explorer 8 as your browser? Do you have HP WebPrint installed?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
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