HP 3180 All-in-one will print test page but nothing else

Hi,
I have a HP 3180 All-in-one connected to my desktop PC which runs on Vista OS.  The printer seems to be perfectly happy to print a test page but with all other documents it feeds the paper as though it's getting ready to print, then the cartridge moves to start and nothing happens.  The programs I have tried printing from include Microsoft Word 2003, Opera (to see if it was just an issue with Word) and Notepad. Google Chrome won't print either, and pops up with the ONLY error message I have recieved from any program which states : "Something went wrong when trying to print. Please check your printer and try again."
Notepad seems to print fine, as with the test page.  With all the other software nothing shows up in the printer queue at all when I open the Printers and Devices window.  I have run HP Diagnostics on it and that says that nothing is wrong.
Is this a problem with driver versions?  I believe my boyfriend has uninstalled and reinstalled numerous times.
Any help is much appreciated.
Best regards,
Bexytea

Hi Bexytea - I noticed you mentioned you had run the HP diagnostics on it.  Not sure which one, but if it wasn't the print diagnostic utility, I'd definitely recommend running it:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&dlc=en&cc=us&lang=en&softwareitem=mp-...
If you've already tried that utilitiy with no success, you might try installing one of the drivers that comes with Windows Vista by going into the Printers window, right clicking  and selecting add printer - follow the prompts, choose HP and there is a selection for HP Photosmart 3100 series.  It may not provide full functionality, but it would help narrow down the issue and might provide a workaround for the short term.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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