HP 3500 MicroTower doesn't boot from disk!

We are facing a very strange issue with HP 3500 , the machine can't boot from disk ! only way to get it to boot is to pxe boot it.
Whenever it can't find a Pxe server to boot from it failed to boot from disk with an error that "No boot disk detected ... "
Disks are detected correctly in the setup/bios and quick smart check tests are passing successfully.
I have tried to disable the network boot but this didn't help as well, it indeed skipped the Pxe boot step but it still fails to boot from disk with the same error.
The OS installed on the machine is Ubunutu 12.04
Note:
We installed extra 2 disks to this machine and 2 extra network cards as well , not sure if this is related but I thought it worth mentioning it.

Hello @abdallahm,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having issues with your HP Pro 3500 Microtower PC not booting up and are looking for assistance. I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at Business PCs - Compaq, Elite, Pro.
I hope this helps. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Similar Messages

Problem with kernel panic message - Cannot boot from disk or usb

Hi Everyone,
I was wondering if someone could help me with a problem I've been trying to tackle for the last few days. I have a 24" iMac 2.33 Ghz Dual Core, with 2 gigs of RAM. A couple of days ago my computer crashed, and when I tried to boot up again I got the infamous grey screen kernel panic message ("You need to restart your computer..."). What's worse is that I get the same message when I try booting from my external drive and the installation disk itself.
I've basically planned on formatting since it's been a while anyway, but since I can't boot from my external drive or the installation disk that came with my computer these are not options at the moment. I can only get into the computer via safe mode. I've used disk utility to verify the disk, and it comes up with no errors. Anyways, I'd really appreciate if anyone had any advice on this. I've scoured the internet for advice about kernel panic messages, and they all suggest booting from disk or external drive etc., which is not a possibility for me right now.
Thanks

If you get a panic when trying to boot from the installation disc, and the disc is not scratched or dirty, then you have a hardware fault.
Make a "Genius" appointment at an Apple Store to have the machine tested.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to bare metal from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.
There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.
1. Boot into Recovery (command-R at startup) or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

Can't log in with valid password, can't boot from disk, can't access disk utility, in single user mode can't reset password as appears locked in caps mode with '?' for forward slash, can anyone help?

Can't log in with valid password, can't boot from disk, can't access disk utility, in single user mode can't reset password as appears locked in caps mode with '?' for forward slash, can anyone help?

Which keyboard layout you were using? German, French ... I suppose your layout is reset to the default: US and you are unable to find the "?" or "/" ...
Please have a look into the keyboard viewer, to see how the layout of your keyboard is actually.
marek

My mac mini wont boot from disk

My 2010 Unibody Mac Mini wont boot from disk, i need to open disk utility to repair my drive but it wont boot, any ideas?

it started yesterday, and nope, not changed anything apart from the apple update for S.L. a week or two ago, and its stuck at the spinning gear, this has never happened before

Folder with question mark + wont boot from disk

Hi
I am trying to reinstall a powermac g5 from the disk, using a old hard drive that works.. (formatted in NTFS) (hoping that when selected to boot from disk, mac will then erase and reformat it)this image is presented when i hold down the option key and the disk ejects this other image is presented when i hold down C (folder with question mark blinking) and the disk ejects... also presented if i boot normally.... Could some help be offered please??????
Powermac G5
Thank you in advance

Yes, you must Format it HFS+ first...
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
How to format your disks...
http://www.kenstone.net/fcp_homepage/partitioning_tiger.html
(To Install OSX on an IntelMac the Drive it needs the GUID Partitioning scheme mentioned at the bottom.)
Thanks to Pondini, Formatting, Partitioning, Verifying, and Repairing Disks...
http://web.me.com/pondini/AppleTips/DU.html

Boot Issue BIOS won't boot from Disk

Ok, heres my issue. First I was having issue installing Win2k and found I had to disconnect my USB ZIP drive to boot (BIOS Option was disabled)(This is just a note). After installing WIN2k on a WD300BB I was having no issues until I removed my Win2k CDROM disk. At that point the bois (seeing the drive) would not boot (Insert a bootable disk error). To get around this issue I created a bootable nt floppy disk to boot the hard drive.
I also attempted to do a fdisk /mbr with no help. If i put the win2k cdrom into the cdrom drive and have one option to boot from CDROM it will boot from disk. I do NOT hit a key to boot from cdrom. I also cut wire 1 & 2 from IDE cable.
Any other ideas?
Thanks

Thanks for the reply, the IDE cable is cut and there are no jumpers on the drive. This is a bios issue. If I boot from floppy to Win2k, this system works greate. But it will not boot off the hard drive with out assistance.

Losing User Accounts on many machines. Cannot boot from Disk. Help!

As many of you know there is a bug going around where the OS “forgets” what user accounts are on the machine. The only user at login is “Other”. This has happened on 10.6.5 and 10.6.6. In the past I have been able to fix this issue by booting from the Snow Leopard disk, change the root password, login using root and re-add the user accounts back under system pref’s. The issue I’m currently having is that two Mac Pros will not boot from disk, external HD, or into single user mode. None of the key commands work at boot up.
The computers do not chime at boot and the apple logo shows up very quickly. I’ve tried resetting PRAM and the logic board. I now have two BRICKED machines and cannot afford to have any more go down.
Any help on this issue would be greatly appreciated!
Thanks

gregfl wrote:
The issue I’m currently having is that two Mac Pros will not boot from disk, external HD, or into single user mode. None of the key commands work at boot up.
I just had a very similar problem this morning on my iMac. Plain white screen on boot-up. No Apple logo. No booting from my SuperDuper clone, no booting from the DVD, no booting into Startup Manager by holding down the option key, no booting even into Apple Hardware Test. I was getting ready to take it in for service.
What finally fixed it was resetting PRAM three times. Hold down command, option, P, and R, and keep them down until you hear the third startup chime. That's what finally breathed life back into my iMac.

Macbook unibody not booting from disk

Hi, so my problem with a customers computer. It had a bad Hard Drive, i replaced it with a new Hard Drive that i partitioned with an imac. when i try to boot from a Leopard disk, the laptop just restarts and wont boot from disk. When i try to boot from Snow Leopard disk i just get a blinking folder with a question mark.
Things ive tried
1. Reset PRAM
2. Safe Mode
3. Reset SMC
4. Boot from external DVD RW drive
5. Removing Battery
6. Used different AC cord
7. Leopard disk, and Snow Leopard disk (both work in other macs)
If any one can help, the customer is going to school soon and needs the laptop back.
Macbook Unibody Model#A1278 2.0GHz 2GB RAM 250GB WD HDD

You need the install disks that came with the customers computer.
Message was edited by: macbig

Macbook Pro doesn't boot from hard disk

I recently applied an open firmware password to our Macbook Pro.
A co-worker tried to boot via the t-funtion which obviously doesn't work when the open firmware password is active. He forget to contact me so he tried to get it to work using some startup shortcuts. The folowing he had done:
* starting up while holding shift;
* starting up while holding command + option + P + R;
* having the accu out for a while
* starting up while holding shift and let the Mac on for a night
It seems that starting up from the Macintosh HD seems somehow blocked. THe system hangs on the Apple grey splashscreen with the loading icon turning.
I tried the following:
* Tried resetting PRAM using Option + Command + P + R (didn't hear any chimes);
* Trying to reset Open Firmware Password using Option + Command + O + F (nothing happens)
The most promising solution came when holding down the Option key: I got the lock and entered my Open Firmware Password. I was able to boot from the install disc. In the disc utility I verified the hard disk and repaired some permissions. I didn't get error messages. THen I used the startup utility and selected the hard drive as startup disk.
But when I restart the computer, it still hangs on the splash screen. So for now i've run out of ideas.
Message was edited by: StefSOFT
Message was edited by: StefSOFT

With intel Mac they changed to EFI firmware so a lot has changed. From reading this I think if you can get to install disk utilities then why not uncheck +Require password to change Open Firmware settings+ on Firmware Password Utility and that should free up the troubleshooting steps you list above that are blocked. Reinstall of OSX seems logical to attempt. Sadly without further testing could be hardware issue too, need to contact apple authorized service provider in this eventuality. One thing to bear in mind was whether your co-worker altered the firmware in any way, this might invalidate Apple One-Year Limited Warranty, AppleCare Protection Plan, or other AppleCare agreement.

G4 (10.4.11) won't boot from disk and won't safe boot

I lost the items from the bottom half of my finder sidebar list on my G4 running under 10.4.11. The instructions to correct this problem that I found include safe booting (holding down shift after startup tone). However, this just doesn't happen (left with spinning gear for minutes). I tried to boot from two different disks (DiskWarrior and Apple's Hardware Test - holding down C at startup), but with the same result... a spinning gear.
I can still boot the computer as normal and it still works, but there is obviously something not right.
Anyone recognise these peculiarities?
Thanks,
Lee

Lee:
I always shut down my Mac when not in use and some times I will restart when an application slows down. When you load applications they most always require restart. When the monitor freezes on some glitch the first maintenance recommended is to restart or shut down for a couple of minutes. Your Mac will respond much better. sometimes to many application may be open at once. I sometimes forget that I've opened an application and forget to close it. Keep it lean and plenty of free disk space on your OS Volume (hard drive) for Virtual Memory your Mac uses it often for temp storage. I have two backup Firewire hard drives that I keep most important data. I try to keep all applications on my OS Volume and only data that I use every day and I always backup when I complete my up date.
Dick. D
Message was edited by: Dick Deaton

When I try booting from disk I receive 3 beeps

SL boots fine. When I try to boot from cd to run disk utility, I receive 3 POST beeps... I have upgraded to 8gb ram

I know this is an old post, but after a number of visits to the GENIUS BAR, and purchasing new RAM to see if it was actually a RAM issue the fix turned out to be quite unintuative soI thought I would post my fix.
Here's what I ended up doing:
Temporarily downgrade to 4 Gig Ram. I know, your MBP probably supports 8 Gb, but for whatever reason the boot from my CD didn't like this when I was trying to upgrade to a newer version and complete a disk utility fix.
So when I downgraded to the 4G sticks everything worked.
Just another thing to try, if reseating your 4G X 2 sticks doesn't appear to be working.

Imac won't boot from disk or restart

I'm trying to erase the HD on my powerpc G4 imac (2003). I have two issues preventing me from doing so. The first seems to be that I can't boot from the Tiger disk because I have a newer wireless keyboard with no other options available to me (the old white keyboard is long gone). So, I think it's not responding when I hold down the C button. The second issue is that the computer won't restart or shut down. It goes through the motions and gets to the point where the dock disappears and just the desktop is showing and it stays there indefinitely. I have to hold down the power button to get it to turn off. Then when I turn it back on it says that OS X quit unexpectedly. So, I can't perform any functions that require a restart. It doesn't seem to finish the process before I shut the computer off.

Hi Sleepy Pants,
I'm sorry to hear about your computer.
Unforchently the wireless keyboard can not be used to perform disk boot. At least when the computer is not booting properly. Do you have any wired USB keyboard? Any usb keyboard should be enough to safeboot, or boot to the install disk.
Good Luck
-tt

Mac doesn't boot from start volume - blinking folder with question mark

Hi,
my iMac with Snow Leopard 10.6.6 issn't booting anymore from the Hard Drive. It shows a blinking folder with a question mark. After starting, before the folder appears, I hear a two or three times "clack" sound with a following silent speed down of a fan.
So I started from the installation DVD. On the "Choose Startup Disk" Menu there appears only the DVD and network. In Terminal by using "df" i only see my external Hard Disk, the DVD, and some /private/var folders. By listing the "/Volumes" directory only the external disk and the DVD appear.
I tried to restore a Time Machine backup from the external disk. After choosing the backup in the dialog "Select for Destination" it says "Searching for disks" but it doesn't find any after waiting some minutes. It also shows "This disk does not have enough space to restore your system" but there issn't any disk selected.
For me it looks like the Hard Drive with my system is dead. Does anybody has another idea what I can try?

unfortunately I can't start the single user mode. It is always booting from the installation DVD. I tried mouse clicked at boot to eject it, but it doesn't work. Also I can't come to the Startup Volume menu by holding the option key. I always come to the installation menu. There I can't eject the disk from Disk Utility, because it is working on it. I also can't eject it using the eject key on the keyboard in the Startup Disk menu. From the Terminal I can't access my Hard Disk from /Volumes and therefore also can't access my user's home directory.

Boot from Disk Warrior?

I tried to boot from DW CD and all I get is a grey apple screen.
I dragged DW image to an external drive and it will not launch.
A warning tells me to uncheck ignore owership in the info - but there is no such option.
Anyone able to run DW on the system of a 2010 Macpro?

Disk Warrior doesn't yet support the latest Mac Pros: http://www.alsoft.com/diskwarrior/support.html. You'll need to get a second bootable hard drive/partition and install it on that to repair your normal hard drive/partition.

Not supported hardware to boot from disk

Hi everybody
I have a problem by installing windows vista ultimate on my mac pro. All four disk bays contain the same harddrive (Samsung HD501LJ). Bay 1+2 are configured in a RAID0 array,. Bay3 is a native disk for windows and bay4 is used for the new timemachine feature under Mac OS X Leopard.
I have partitioned the drive with "Mac OS X Extended (Journaled)" and set up a second parition with boot camp assistent for windows vista (MS-DOS; 32GB).
In the windows installation wizard, the partition was recognized as "Drive 3, Parition 2 - BOOTCAMP). To boot from this disk, windows vista needs NTFS formatting, so I have run the "Format" Wizard, which was successful.
After this step, the setup returns the following error:
"This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computers's BIOS menu."
"Windows is unable to find a system volume that meets its criteria for installation."
Anybody an idea, what's going wrong here?

Thanks for you reply.
I have also tried to install windows vista on a single partition/harddrive. Bootcamp fromats the drive with FAT32, the vista installer do the rest and format the drive with NTFS. The result is the same. Diskspace is now 450gb (hole disk)
Could it be, that the raid0 array for my os x 10.5 make troubles? The drive on which I want to install windows, is not in this raid0 array!
Or do I have to install 64bit-os-version for my mac pro? (xeon 64bit cpus)

HP 3500 MicroTower doesn't boot from disk!

Similar Messages

Maybe you are looking for