Hp 3522 will not print in black

hp 3522 will not print in black - has all new cartridges - replaced black for dim printing and now none at all - retried original cartridge - all hp original cart's. Tried every hp online help's - none worked - out of warrentry as on mar this year.
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Thanks - the replacement printer is being shipped -- this is a known problem for HP - and they have extended the warrantee for this product due to the black print head problem..

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HP Photosmart 7510 will not print in black - brand new HP cartridges

I just replaced both black cartridges (photo and XL) now printer will not print in black. Even my test page will not print the black. I cleaned the print heads also still nothing.

Hi rine051662hart,
Welcome to the HP Forums.
I see that you are having an issue when attempting to print in black ink.
Please click on the following link that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
Please feel free to write me back if you have additional questions or you can contact HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

My HP Photosmart 8250 will not print in black.

Hi,
My HP Photosmart 8250 will not print in black. I saw previous posts stating that it will not print in black if any of the color cartridges are empty, but all of the cartridges have ink. Thank you!

Hi rine051662hart,
Welcome to the HP Forums.
I see that you are having an issue when attempting to print in black ink.
Please click on the following link that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
Please feel free to write me back if you have additional questions or you can contact HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Officejet Pro L7590 will not print in black

I have an All in One Officejet Pro L7590. When I first got the printer 3 months ago, everything was printing perfectly. Now, out of nowhere, it will not print in black. It only prints in color. I have done all the aligning, printhead cleaning, changing cartridges, etc. I am at a loss as to what to do. Has anyone had this problem with this model? Can anyone help? Thank you.

Thank you so much for responding. After (3) HP printers all having the same difficulty and support not knowing what the problem was, (also many hours with Support) I determined it was the printheads also. The printheads don't seem to last very long and can be more costly than the printer itself if you have to keep replacing them. I changed over to a laser jet. No printheads needed. And I have not had any problems so far. Just need to replace the ink cartridges when they run out. I have the HP Color LaserJet CP1518ni.

My printer will not print in black ,i replaced the ink and now it will not print in black ink

my printer will not print in black ,i replaced the ink and now it will not print in black ink

Please read this post then provide some details. What printer model? What operating system? Are there any error messages on the printer or computer screen?
Is your printer still in warranty? You can check with HP's warranty tool here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My hp6900 E709a will not print in black

My hp6900 E709a will not print in black

@Eruption
If you've already tried the usual troubleshooting like checking ink levels, running a Printhead Clean etc....
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01641184
...then one thing worth a shot (if the printer is out of warranty) is to soak the printhead as described HERE
1) Get a pan and put 1/2" of very hot (not boiling) water in the bottom.
2) Next remove all the ink cartridges, then remove the printhead assembly.
3) Gently put the printhead nozzles down in the water and let it soak for five minutes.
4) Remove the printhead and gently dry the electrical contacts.
5) Put the printhead back in the printer and then reinstall the ink cartridges.
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Photosmart Premium C310a printer that will NOT print in BLACK. It will print in color.

I have a Photosmart Premium C310 a printer that will NOT print in BLACK. I tried the unplugging the cord and holding # and 3 and it did not work for me. I, at first, purchased a new cartridge thinking it had run out of ink.........so now I am out $25.00.
Any other suggestions. It does print in color. HELP! HELP! The printer is not even 5 months old.

Can I ask are you based in the US?
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Photosmart 6520 will not print in black

I've tried all the solutions listed on this forum, but it's not working, the printer will not print black ink at all.
I replaced all cartriges today and afterwards, it will only print in color, how can I fix this issue?

I saw your post and have forwarded it to the right people to have it reviewed. You should hear back from someone shortly via private message on this forum.
Keep an eye on the PM (Private Message) envelope at the top right corner of each page. When you see a number next to the grey envelope, click it. That's the way you'll be contacted.
If you need to know how to post a private message
click here
Thanks.
- I worked for HP.

HP 3520 will not print in black

I replaced the HP black ink cartridge with a new one and now it will not print black at all on my HP3520 Deskjet.
The color cartridges are printing okay.
I followed suggestions from your web site and did multiple cleanings of the printhead. The air vents are clear on top also.
I believe the printer is out of warranty. I see a lot of other people have the same problem with the black ink.
Any suggestions?
Carvcom

Hi carvcom,
I saw that you were having a black ink out issue with your Deskjet 3520 and wanted to see if that problem had been resolved!
I just want to make sure that you've covered all of the steps within this Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages document.
If you have and the problem persists it would be time for you to call in to HP Tech Support and inquire about a product replacement, regardless of your warranty status.
Let me know if you're able to get the issue resolved via Tech Support
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

HP Printer will not print in black

I have a MacBook Air. A couple days ago, my HP OfficeJet 6500 Wireless completely stopped printing black ink. The print cartridge is full, and we even took it out, put it back in, ran the diagnostic tests, cleaned, etc. The printer DOES print text in color. Frustrated, we eventually switched the printer with another, my HP 3520. This printer has always worked fine with my MacBook Air. After we connected this one, we found that IT WILL NOT PRINT BLACK EITHER! Only color! So frustrating. What the heck is going on?!

Hi @Lewis77,
I see that you are experiencing a issue with the black cartridge has stopped printing. I would like to help.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
Printing a Network Configuration Page.
If the hardware self test prints, then delete and add the printer driver back in again.
Click the Apple menu, and then click System Preferences.
Click Printers & Scanners, highlight the printer on the left column and click on the - sign to delete that driver.
Then click on the + sign, highlight the printer, make sure below where it says Use, it is selected on your printer name.
Then click on the Add button. (you might have to click the drop down beside Use to select the printer from the list)
Try printing again.
If the hardware self test didn't print in black, please try the following steps in these documents to resolve this issue.
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
This document provides steps for manually cleaning the contacts.
'The following ink cartridge appears to be missing or damaged' Error Message Displays on the Printer...
Here are the steps for manually cleaning the printhead.
'Printhead Problem' or 'Printhead Appears to be Missing or Damaged' Message Displays on the Printer ...
Are you using Genuine HP Cartridges?
Check the date on the cartridges to make sure they are still in warranty. (not old stock)
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
What operating system are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

My 6520 Photosmart will not print in black

I have been having problems with my printer not printing in black, I have the HP All in one photosmart 6520, I have went through the process of cleaning the printer head several times with no results, I have replaced the ink cartridges so they are full and inserted correctly, color seem to be okay. What else can I do, throw the printer in the trash and get a new one?I receive no error message and I am operating in Windows 7
Thank you in advance for any help or suggestions.
Bruce

Hi Easylearner,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6520, you are unable to print in black ink after replacing the cartridge.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

My HP Deskjet 3520 will not print in black after replacing cartridge

I have just replaced all my ink cartridges in my HP DESKJET 3520 printer (it's wireless). It prints in color fine, but not in black. I've tried cleaning the print head, aligning the cartridges, checking the breather on the cartridges. I've also just opened up another black cartridge, thinking maybe my new one was defective. So now I've just wasted a cartridge.
so frustrated! My printer is more than a year old now to. So no warranty. when I click on the printer ink levels, it's recognizing I have full cartridges - but it's not printing in black at all.
This question was solved.
View Solution.

If the troubleshooting steps in the post here do not resolve the issue the I suggest you contact HP as described in that post, even if the printer is out of warranty.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

C4650 Will only print black from the internet. MS Word and PS will not print in black but has color.

Before you think I just haven't tried anything, let me run you down with the whole lot:
-HP PhotoSmart C4650
-Windows Vista
-Problem: My printer won't print in black --but-- this only goes for Microsoft applications it seems. If I have a page of text in black, when printing from MS Word, the page comes out blank, however the printer is actually "printing" back and forth. IF, however I print from my browser, from email, or a webpage, picture, google docs, etc, black prints *just fine.* So far this holds true for both MS Word and PhotoShop CS5. Issue: Black ink simply doesn't print from any program other than a browser.
-NO. The cartridge isn't empty. NO. It's not incompatible. NO. The cartridge head isn't dry and I am not going to soak it in water. This is a new cartridge. It's the official HP brand.
I've done a search and I've found that a few people seem to have this "only print from the internet" problem, however none of these was solved. The only advice that an HP support member gave to one of them is to "install XP service pack 2" however.. I am not running XP. A few other people get the opposite issue where they can only print color from the internet and not from the computer's applications.
I don't know much about printers but it sounds like some kind of driver issue. Yes. I've already searched for, uninstalled and reinstalled drivers. Whenever I have to print something, I now try to open it up in my firefox just so I can be able to print black. It's quite the hassle. Almost seems like some kind of ploy to cause people to buy new ink cartridges when it's not really empty.
-Yes, I have also uninstalled and reinstalled the printer.
-Updated my windows (although idk how that would help. But I know it's going to be a suggestion anyway.)
Is there any known fix or should i chuck it off the balcony and go get a lexmark?

Hi lisaloyd,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having issues printing in colour. I also see that you are using a Lexmark printer. I would advise you to get into contact with Lexmark so that they can show you how to navigate through the printing software that they provide.
Please click on the following link to get to Lexmark Support.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Photosmart 5510 will not print in black ink

Hello, I started having an issue with my photosmart 5510. It slowly stopped printing in black in. I started printing, it printed a few pages normally, but then phased out to not printing black at all. When searching for solutions, I found a forum where an expert mentioned different instructions that have to be messaged privately, may I also have these instructions?
I have tried all the suggested steps and still no black ink, only wasting colored ink while I try one fix or another and then do a test page after each try.
I have had this printer for more than a year, possibly more than 2 years even, so it is way out of warranty and I am willing to try anything at this point.
Thank you.
PS I did try to private message the expert, but it wouldn't send due to "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied." and it still wouldn't send. So here I am making a whole new thread about it :/

Hi MamaChickadee,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink.
You have completed the steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success and would like to try the reset on the machine. I suspect the issue may be the printer and not the cartridge and do not feel a reset would help in this situation.
I would like to get this taken care of for you as soon as possible, can you please let me know which Country/Region you are in?
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Photosmart 5510 will not print in black

My printer is 2 years old. I replaced my black ink cartridge and it won't print any solid black. Other colors print fine. When I pick shades of gray for text in Word, it prints those, just not solid black. I've run the diagnostics and cleaned print heads. Please advise.

Hi @brc_in_austin
I see you are unable to print black from your Photosmart 5510, I'd like to help. Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
IMPORTANT: Please also include your country/region in your next post. Thanks.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Hp 3522 will not print in black

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