HP 4300 All in one Printer

I had a paper jam, unstuck it, now have a 'cartridge malfunction' sign and can't figure out how to fix it so it will print again.
Have checked cartridges and they look OK. Have checked for debris inside printer. OK. Have tried unplugging it all and replugging. Solutions?

Hi,
Please try this:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
Good luck.
BH
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Similar Messages

OfficeJet 4300 all in one printer

I gave this printer to my girlfriend a while back. She bought new cartridges and couldn't get them in. I tried to get them in and couldn't figure out how to get them in either. All of this makes me feel very stupid. The carriage is on the right side where it should be. Turning the printer on and off does not make the cartridge carrier move from right to left and then dock on the right. Not sure whether it is suppose to stay on the right like it is doing or not.
There is a platform on the bottom where the cartridges fit in. I can move this platform forward and back. It will only move forward to a certain distance and not sure if that distance is correct. Is a new printer in order? Seems like changing the print cartridges should be a simple matter.
Lee

The link below has detailed steps for installing print cartridges in your product.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01121646&cc=us&lc=en&dlc=en&product=3221646
Try installing the cartridge by following these instructions and reply with the results.
Hope this suggestion helps!
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Although I am an HP employee, I am speaking for myself and not for HP

HP 4300 All-in-one not printing double sided

Hello
Here is my setup. I have a HP 4300 All-in-one printer set up on a network. There are two computers on this network, and XP and a vista. The printer is installed on the XP, and the vista accesses the printer via the LAN network (Wired, not wireless).
Here's the problem: When, on the vista computer, I try to manually print on both sides, the only option I get in the "Print on both sides" option in properties is "off." However, on the XP I get the option to do it manually.
Is there anything I can do to enable the "manual" option on the vista?
Thanks.

I'm having the same problem expect with different operating systems and printers. I have a HP Deskjet D1455 that's wired to a laptop with Vista x32. I have another laptop connected to that printer wirelessly that has Windows 7 x64. On the laptop that's connected to the printer, I can print double sided with 4 different options. However, I cannot with my laptop that's connected wirelessly through printer sharing.
At first, it looks like I can do it but once I select "Manual" it disappears and turns off. Any ideas?

All in One Printer no longer scanning (C5280)

I have an oldish printer/scanner that was working fine until I downloaded the update that came from HP on Aug. 13th. Since then, I cannot scan. I got an error message that the machine was disconnected from the computer which made no sense since I can print from the computer just fine. I did all the things the error message suggested: rebooting, disconnecting the cable, redownloading the driver. The machine worked for about 5 pages of the scan after the redownload, then conked out again.
I saw some directions about going into the registry editor window but they were for Windows 7 and below. I have Windows 8. I did not see a folder for Digital Imaging in the HKEY_LOCAL_MACHINE/Software/H-P
If there are updated directions for Windows 8, pleae let me know.
I have an All in One Printer (C5280)

Hello @Toonces , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scan issues. I would like to try and help.
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Photosmart C5200 All-in-One Printer series Full Feature Software and Driver.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Hp officejet pro 8500 premier all-in-one printer

The above printer is 1 1/2 years old and it has stopped printing. When the printing became light, I installed new print cartridges less than a week ago. Now, after five days, the printer is consistently cleaning the print heads and aligning the print heads and my documents are not being printed. And, what is most frustrating, during all the cleaning and aligning, all of my new ink is gone and I'm receiving a message replace ink cartridges.
Re: Problem with HP Officejet Pro 8500 printer: cleans printheads every time it's turned on
Options
08-24-2011 06:34 PM
Well,
to this is say, "get used to it", or throw it away. Many, Many, Many people have had trouble with this printer.
The following are common and frustrating issues that this printer exhibits on a regular basis:
1. Constant Self-Checking (usually every 20-30 pages of print)
2. Very persistant Printhead Cleaning/Checking, (Every startup and after about 20-30 pages printed).
3. Worn-out printheads (usually within 1,100 to 1,500 pages printed).
4. Paper mis-feeds.
5. Paper jams.
6. Nearly impossible to use once the printer reports ink-depletion.
7. Nearly impossible to use CIS Ink for larger print jobs.
8. Ink and printheads "expire" regardless of when they are placed into service. (get a deal on ink or printheads last year? Too bad, the warranty is already expired, most likely).
In short, this printer is the most EXPENSIVE printer I've ever owned, and the most frustrating to use.
I have just over 2,000 pages of regular text printed matter with very little color, and have already gone through 4 sets of ink, and 2 sets of PrintHeads.
Although it's true that you can leave the unit on, and let it go into standby, you should NOT be punished with constant and time-consuming "self-checking" everytime it's turned on, or prints a handful of pages, BUT, it does NOT appear that HP will be standing behind this printer disaster. AND, to make things worse, they've gone on to redesign it, giving it a different look, and so there are about 6 different models/versions of the OfficeJet Pro 8500.
Anyone needing a reliable print/fax/scan/copy solution should look beyond this printer, because it will leave you wanting more, and spending more than you ever imagined you would have to on a late model printer.ro
What is going on? Why does it just automatically clean and align? I also get alignment failed messages. Any suggestiions?

rammerjammer,
Thank you for bringing this to my attention, your feedback is very important and I want to do my best to help. To answer what is going on, since the printing became light, started cleaning itself constantly, and fails the alignment, the printhead was damaged. Click here to see and use the Limited Warranty for HP Ink Cartridges, Printheads, and Related Supplies. There are many ways to contact HP. The number to call is 1-800-474-6836 for HP and Compaq products for Home & Home Office use. If you no longer have a warranty with the printer you can still use the warranty that comes with the printhead or ink cartridges.
If you have a carepack with the printer that extended the one year warranty then the troubleshooting will be covered along with the printer if the printer needs replacing. Check product warranty here, see HP Out of Warranty Support Options for Select HP Consumer Printers here.
To order a new printhead you can go to HP Sure Supply and enter your printer or go to the HP Parts Store and order the printhead by part number C4900A for the Black and yellow and part number C4901A for the Cyan Magenta. These printheads go by region also so be sure you are using the right region, these were found using the United States region.
The HP Officejet Pro 8500 Premier All-in-One printer has separated the ink cartridges from the printheads. The ink cartridges are on the lower left and the removable print heads are on the carriage inside the printer. The printer goes through a calibration process when turned on that will use ink. Leave the printer on and let it go into stand by mode. This type of printer is energy star efficient and made to calibrate on start up and be left on. Allow the printer to clean or calibrate only if the printer must. If it starts cleaning a lot it may be time to do a little maintenance to the printer (recommend once a month for maintenance). Please see the following links for further details.
Cleaning the Printhead Contacts
Printer Paper Tears, Wrinkles, or is Damaged while Printing from the All-in-One
Paper Path Issues in the Automatic Document Feeder
Officejet Pro 8500 User Guide
The printer has a duty cycle of 7.5k page/month. The XL cartridges have a composite page yield of 1.4k pages with about a third of the black ink left over. To me it would seem that the printhead should last somewhere in between. This printer was designed to save money on ink compared to the rest of the officejets. I hate that it has been causing so much trouble, hopefully the information I provided will help.
HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g) All-in-One Printers Product Specifications
Click here for page yield information.
Click the Kudos on the left side for helping and click Accept as Solution for providing a solution. I work for HP.
Best Regards,
Kenneth

OCR with HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

Hello: I have the "HP Officejet Pro 8600 Plus e-All-in-One Printer model N911g" and read in the manual that it comes with Optical Character Recognition (OCR) software. I can't find any OCR software on the accompanying optial disk "HP Officejet pro 8600 series, Windows XP, VIsta, 7, 8 version 28.8".
I'm using an HP Pavilion dv7 laptop running Windows 7 Home Premium ver 6.1.7601 Service Pack 1 build 7601.
I found an entry in All Programs called I.R.I.S. registration but can't figure out what to do with it. Any help is appreciated.
Thanks,
John

Hi,
It's an option during the installtion process. Please try the following Utility:
http://ftp.hp.com/pub/softlib/software12/COL29914/HU-135728-1/hpusetup.exe
Regards.
BH
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Driver question - my all in one printer will print but not scan

Hi
I have an HP c4280 (you know, the all in one printer you could get for free with the mail in rebate in 2007). I just plug it in and my mac recognizes it as a printer, and it prints fine, but image capture does not recognize it as a scanner. Before I upgraded to leopard I had all of HP's stupid software installed but after upgrading to leopard it didn't work (surprise). A lot of other things didn't work either so I did an erase and install and now everything works beautifully (I feel like I have old Tiger back, but better). However, I do not want to install HP's stupid overbloated and highly unnecessary mountain of software on my nice new clean system (I have turned into kind of an apple-only purist I guess ^_^). I checked HP's website and all they have is the same ginormous software bundle for download, and the installation wizard does not allow the option to install only components of the software (its all 28 programs or nothing). So, my question is, does anybody know where I can find only the driver I need (or WHAT driver I need) to make this printer compatible with image capture so I can scan?

You need to download the full featured driver from the HP site, and it also seems HP has an update for the Leopard installation as well.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&cc=us&dlc=en&produc t=3192753&lang=en
I too have a C4280 and wasn't able to use my scanner until I had fully installed the HP software.

HP all-in-one printer app

Trying to get my NEW windows 8 laptop connected to my MFP M276 color printer...
I get to
http://apps.microsoft.com/windows/en-gb/app/hp-all-in-one-printer-remote/94883cdd-504d-4e94-871c-c70...
this eventually asks me to create a Microsoft account. I don't care to have Big Brother Bill Gates be involved in my HP printer driver.
But finding no way around this, I finally try to make one. It asks for an email address, but the domain is restricted to either Hotmail or Outlook! HELLO? Are there only 2 email providers on the planet? I am stunned. Did a single human test this software?
I finally did the traditional search for a driver, not an app, and find one on the HP site.
Lesson... if you're on a laptop, and see the word "app," run as fast as you can.

Hello Seahorse1305,
Welcome to the forums!
I am here to assist you with the printing issue you are having with your Photosmart B210. The first thing I do recommend, is running the HP Print and Scan Doctor to find and fix printing and scanning problems. If there is more of an issue that the tool cannot fix, it will let you know what the problem is.
Please let me know how this turns out for you!
Thanks,
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP All-in-One Printer Remote App For Windows Phone 8.1 Troubleshoot

Dear HP,
Device Nokia Lumia 520
OS Windows Phone 8.1
Printer HP Officejet Pro 8600 All in One Printer
I have installed HP All-in-One Printer Remote on my smartphone as well as on my PC having Microsoft Windows 8.1. The PC app is running
fine but on my smartphone, app can't find my HP Wireless printer. All Devices(PC, Smartphone, Printer) are connected to same wireless LAN Network.
Regards
Sahyog Vishwakarma
Mob.: +91-7206369455
Yamuna Nagar
Haryana

Hi,
The app for Windows phone is a BETA version. In my case (also a Nokia) it can find my printer but when sending something to printer, printer won't print. Again, it's only a BETA version.
Regards.
BH
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Deskjet 3050 A e all in one printer problems printing from ipad

my ipad is connected wirelessly through the WPS set up to a ZyXEL router.
can't connect desk jet 3050 Ae all in one printer to the wireless network. Ipad can't find printer and print
Can you help and give detailed instruction how to set up?

In order to set the wireless connection, you should use the Software from your PC.
You will be prompted to temporary connect a USB in order to configure the printer.
If the sofware is not yet installed on your PC, follow the instructions below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02722113&cc=us&dlc=en&lc=en&product=5061082&tmp...
If you already completed the software installation, you may find the wireless configuration as following:
1. From the computer’s start menu select All Programs or Programs, and then select HP. 2. Select HP Deskjet 3050A J611 series 3. Select Printer Setup and Software Selection 4. Select eighter Convert a USB connected printer to wireless or Connect a new printer and Follow the onscreen instructions.
I was an HP employee.
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!!!!!!!!!! HP C4180 ALl-IN-ONE printer ON a 175X external jetdirect printserver ISSUES

Hi,
its my first post here,   so HELLO to all
i recently bought a printserver,   its a Hp 175x USB external jetdirect printserver (can these names be any longer pfff)
And my all in one printer is a HP C4180 .
I hooked everything up, all lights are sollid as they are supposed to be, so no issues there. If i press the testpage button
It prints a nice page on the printer, so all works from printserver to printer.
BUT, when i try to print anything from my PC it doenst work.
I tried running the CD and it cant find the printer in the network.
I DOUBLE CHECKED ALL WIRES
What can i do to make everything work??
The purpose is to be able to use the abbilities (sorry for the crappy english, im belgian)
of the all in one printer in the entire house, which are about 4-5 PC's.
So they all have to be able to print and scan.
HELP PLEASE

Hello,
Generally Print Servers are designed to be used for printing purpose. However in certain cases, we can use the EWS to complete the scan process.
Here is a link to the old forum which discusses the procedure to scan from the EWS.
http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1298994065288+28353475&...
My suggestion is to get to get a network AIO to get complete functionality.

Unable to scan using HP All-in-One Printer Remote android app.

Hello,
I am using Hp All-In-One Printer Remote android app,Print function works fine but scanning doesn't work neither from my phone (4.4 KitKat) or my tablet (jelly bean 4.1).
scanning function works using my laptop (Windows 7)
plz help.
This question was solved.
View Solution.

Hi @EslamHassan
Welcome to the HP Support Forums. I gather that you have a question regarding the HP All-in-One Printer Remote app.
The LaserJet M127fw printer is not a supported printer for the HP AiO app. I have included the HP Printers and Supported Mobile Printing Solutions document for reference.
Regards,
Happytohelp01
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I work on behalf of HP

With my hp office 5010 all in one printer, i'm not able to scan, and this is one of his duties. why

with my hp office 5010 all in one printer, i'm not able to scan, and this is one of his duties. why isn't it possible?? Bad ssoftware while downloading it from internet because I lost CD rom. No pilot available for scanning with it??? Bad version of soft??? I bauught this printer because of his utility and space occupped: able to print, copy and scan in same machine, gain of room, perfect, but my scanning function is not working!!!! I would like to solve this damned problem which upset me since several weeks.... Waiting for an answer and a solution, best regards

pmonteil31 wrote:
Waiting for an answer and a solution, best regards
Hi,
Sorry you have to wait longer because I can not find your printer model under Google. Must be very old ?
Regards,
BH
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IMac will not recognize scan function of all in one printer

My 24" iMac will print on the HP Photosmart 3210xi All in One, but will not scan.
Twice, (to ensure I didn't miss anything) I have run the manual un-install procedures prescribed from HP, and installed the appropriate driver for Mac with no success.
When I try to scan, the scanner wants to begin, but the computer displays the message, "Sorry, scanner could not be initialized. (Scanner not found.)" We have the correct driver (Not the Print only option).
This printer still works "full-up" on the clunker PC, so it's not a hardware issue with the printer.
Any others with similar all-in-one issues? Solutions?

I had the same problem with my HP Photosmart 2610xi All In One Printer. I went to the HP website and downloaded the full feature software/drivers and now it works great. Below is the software that you should download for your printer...hope it works for you!
HP Photosmart Full Feature Software/Drivers - Mac OS X v10.3 and v10.4 (Universal)
08-2007 9.5 170.57M

Printer Error - HP All-in-One Printer App

I have the HP Photosmart B210 and have been using the HP Printer Control app on my Lenovo laptop. It has worked successfully until a few weeks ago. When I read some of the reviews on the updated app - which is now HP All-in-One Printer Remote, I realized upgrading to Windows 8.1 may help. Once updated to Windows 8.1 I did start printing! However, my documents would only print half-way through and then I receive an error message and the printing stops. So, I will get one or two pages out of a 4 to 5 page document with the same Error message half-way through. No description about the error - just error - printing has to be cancelled. Suggestions? Pleeeeaaaassssseeee!

Hello Seahorse1305,
Welcome to the forums!
I am here to assist you with the printing issue you are having with your Photosmart B210. The first thing I do recommend, is running the HP Print and Scan Doctor to find and fix printing and scanning problems. If there is more of an issue that the tool cannot fix, it will let you know what the problem is.
Please let me know how this turns out for you!
Thanks,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP 4300 All in one Printer

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