HP 4300 printer

Hi,
Our HP Laserjet printer won't print documents or emails that have been replied to I.E have lines down the side of the page only the header will be printed the rest of the page will be blank?
It comes up with Error:undefinedresult
Offending command: xshow
We are using XP SP3.
Thanks Hattersman

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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HP LaserJet 4300 prints gibberish for one user, but prints OK for all others on a Windows 7 32-bit

HP LaserJet 4300 printer installed via LPT1 using Universal Print Driver v5.2.6.9321 on an HP 8100 desktop running Windows 7 Enterprise SP1 32-bit.
For one particular user, this printer prints gibberish no matter what type of document she attempts to print.
Not sure when the problem began, the user uses a network printer to work around this issue. She can print to any of the other HP printers on our network OK, including another 4300 down the hall.
Anyone else can log on and print the same documents OK on this desktop using this printer.
Have tried rebooting the HP 8100 and power cycled off/on the 4300. Also uninstalled and re-installed the 4300.
I have updated the firmware on this 4300.
Changing the print processor in the printer properties did not help either.
Virus and malware scans have not detected any issues.
Any advice for this issue would be greatly appreciated.
This question was solved.
View Solution.

Hi MDOTd5-247,
The product you have is a commercial printer. I suggest posting in the forum for HP Business Support for a better chance at finding a solution.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

[Solved] Samsung SCX-4300 Printer Problem

Hi everyone. I installed Arch Linux today. Everything is fine except printer. I am using Samsung SCX-4300 printer and scanner. Scanner works fine but CUPS doesn't see the printer. I can't see anything on CUPS web interface's Local Printers area. Here is a screenshot.
I can see my printer in lsusb command:
Bus 002 Device 004: ID 062a:0201 Creative Labs Defender Office Keyboard (K7310) S Zodiak KM-9010
Bus 002 Device 003: ID 04e8:342e Samsung Electronics Co., Ltd
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 003: ID 046d:08d7 Logitech, Inc. QuickCam Communicate STX
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
So why I can not see my printer and how can I fix that?
Last edited by DoGuKaN (2013-07-30 20:13:21)

I have a very similar printer (SCX-4500W) and found that I was able to get it working as a printer but that I could not get both print and scan functions to work at the same time.
In order to get the printer going I had to add a file to /etc/udev/rules.d/71-scx4500w.rules with the content as a single line:
ATTR{idVendor}=="04e8", ATTR{idProduct}=="342b", MODE:="0664", GROUP:="lp", ENV{libsane_matched}:="yes"
You will need to change the idVendor and idProduct in the line above to match that for your own printer from the lsusb command instead of those above for the SCX-4500W.
I would also suggest that you use the splix drivers package - i.e. make sure that the splix package is installed with:
# pacman -S splix
Then when you add the printer select the splix drivers which will work with that printer (you should check the splix support page to check your printer is supported but I am pretty sure it is)
Once that is done then you need to start the cups.socket daemon with the following command as root (exclude the # which is the prompt)
# systemctl start cups.socket
and if it then works, and allows you to add the printer, then you also need to "enable" the same daemon so that it starts after the next boot as well:
# systemctl enable cups.socket
One other thing is that if you want your printer to be discoverable as a cups remote printer on your local network you will need avahi-daemon running on the server to which the printer is attached, as well as on any machine which needs to see it - check the arch wiki on how to set that up if you need it.
I hope this helps.

How can I fix this printer error with Samsung SCX-4300 and SCX-4521f on Windows Server 2008 R2?

I have two printers installed on Windows Server 2008 R2 (64-bit):
1. Samsung SCX-4521f
2. Samsung SCX-4300
There are two computers (Windows 7 Professional, 32-Bit) connected to this server that utilise these shared printers.
The drivers installed are as follows:
SCX-4x21_Win7_Print.exe (Win 2000/XP/2003/Vista/2008/Win 7 3.04.96:03 Print Driver 11 Dec, 2009 12.37 MULTI LANGUAGE)
SCX-4300_Print.exe (Win 2000/XP/2003/Vista/2008/Win 7(32,64bit) 3.04.95:07 Print Driver Jan 19, 2011 53.07 MULTI LANGUAGE)
After printing documents for some time (within a 24 period) the printers no longer respond to print requests.
On the server opening "Control Panel\Hardware\Devices and Printers" shows the two printers with yellow exclamation marks.
The "SCX-4x21" printer shows the "Status" as "Needs troubleshooting" and "Printer: Error".
The "SCX-4300" printer shows the "Status" as "Needs troubleshooting".
Neither will print a test page.
Searching for new drivers automatically returns saying: "The best driver software for your device is already installed".
The error persists and nothing will print.
When double-clicking on the "SCX-4x21" printer (or going to "Control Panel\Hardware\Devices and Printers\Samsung SCX-4x21 Series") you see the following:
"Printer: Error" and "N document(s) in queue".
Clicking on either of these brings up the print queue and shows a document with the status of "Error - Printing".
As each job with an error is cancelled the next one attempts to print and also displays an error like the last.
Once all the jobs are cleared the printer information says "Printer: Ready".
Sending a "Print Test Page" sends the printer into an error state saying "Printer: Error".
With the "SCX-4300", sending a "Print Test Page" displays a bubble saying: "Toner Empty: Replace Toner".
However, I can't see any specific error messages.
How do I find out what exactly "Needs troubleshooting"?
Please can anyone advise further?

The printer (SCX-4300) has stopped again.
Since it has been stopped I have done your recommendations:
Unticked the "Enable bidirectional support" option under the "Ports" tab in the printer properties.
Set the "Interactive Services Detection" to Automatic and started it.
Unfortunately the printer did not start printing, the print jobs did not restart or delete.
I decided to check the Operational logs that we enabled.
The first job I see goes like this:
Information: Rendering job 41.
Error: The print spooler failed to delete the file C:\Windows\system32\spool\PRINTERS\00041.SHD, error code 0x2. See the event user data for context information.
Information: The print job 41 was sent through the print processor SSE1MPC on printer Samsung SCX-4300 Series, driver Samsung SCX-4300 Series, in the isolation mode 1 (0 - loaded in the spooler, 1 - loaded in shared sandbox, 2 - loaded in isolated
sandbox). Win32 error code returned by the print processor: 0x0.
Information:Printing job 41.
Information:Spooling job 41.
This job actually printed.
Other jobs printed fine with no error.
There are no other errors in the "Operational" log other than the "print spooler failed to delete" error.
Any ideas what to try now?
Update: Unticking the "Enable bidirectional support", clearing the print queue and then trying again seems to have fixed the problem for now.

Printing issue with HP LaserJet 4300 and iMac 10.9

Hi,
I am trying to set up a HP LaserJet 4300 printer with my iMac 10.9.
Printer installs fine, at least all appears to be fine but when trying to print a page, couple of pages comes out all with strange characters across the whole page.
Tried uninstalling and installing printer again but no succes.
Printer is on Windows 2003 server. Cuople of windows machines connected to the printer, they print fine.
Any suggestions?

The page looks perfect in preview and as a PDF. I can't print from the PDF, however, because it shrinks the text and expands the margins ...
Something's fishy. Save as PDF should result a file that looks exactly, precisely, like what you'd get if you printed directly to your printer.
I suspect your Word document has been corrupted by a few bytes of random data that is causing your printer to go nuts. Try cutting that portion out of the document, and pasting it in a new blank document so you can incrementally isolate the damage.
This isn't going to be as easy as it sounds, because when the PostScript printer driver encounters the errant code in the Word document, it's essentially telling the printer "now, go to the top of this page, print a nasty black smudge, and then crash." You might have to cut a whole page before and after the suspected corruption. If you're lucky you might be able to cut the portion then paste it right back as "unformatted text". Try that.
BDAqua wrote:
I'm not familiar with Word,
We should all be so fortunate. Word does use the standard OS X Print dialog though.

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Can anyone suggest a bluetooth printer adpter that works with the Lexmark 4300 printer series? Failing that, any suggestions for a bluetooth ready inkjet printer?
macbook Mac OS X (10.4.7)

Same question but for an Epson R380. It seems the Epson bluetooth adapter is no longer available and all the ones I find are Windows only...

Please HELP me install my Canon ip4300 printer drivers

Hi,
I just bought a Canon ip 4300 printer and I can’t get my computer
(ibook G4 14 in 1.0GHz) to install/recognize the driver.
I tried the installation CD, and downloading the latest driver from Canon.
But no luck.
When I go to the Printer Set Up Utility and try to add the printer, the computer can find the printer over the usb cable. But when I select it, it can't auto find the driver. It just gives me a selection of outdated Canon gimp print drivers.
I called Canon and they walked me through installing the drivers in the root user account... but that didn't do anything either. They said I would have to call Apple -- that it was likely something to do with permissions???
Since I don't have any Apple support left, I came here.
Please, if anyone has any ideas, I would love to hear them.
Thanks.
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Start by repairing permissions (Disk Utility).

10.6.1 doesn't detect usb printer properly

I have a Samsung SCX-4300 printer in my office connected to my MacBook running Snow Leopard (clean install, and upgraded to 10.6.1 right after setting up the system). When I tried to add the printer in System Preferences, the printer does not show up at all, even though the printer is on and connected, and clearly shows up under the USB tab in System Profile. I have tried resetting the printing system in System Preferences, fixing disk permissions both from within the system and from the installation DVD (incidentally, the permissions never seem to get fixed - even when the log says that they are fixed, when I run verification immediately after, the permissions are still broken), and zapping pram, but nothing works. Furthermore, I also have an HP F4280 all-in-one back at home, and the same MacBook only detects the printing function, but not the scanning function (no scan tab in printer preferences). Both the Samsung SCX-4300 and HP F4280 have drivers either supplied with Snow Leopard, or downloadable from Software Update.
Message was edited by: piatigorsky

piatigorsky,
I can help with the HP, but not the Samsung since I don't know anything about it. There is a known issue with the Print queue potentially showing the Print and not the Scan tabs for devices with In-OS drivers. The work around seems to be to delete and re-add the print queue, this should cause the right association with the scanner to occur.
Given the clean install nature of Snow Leopard (as apposed to the default upgrade install) I am surprised by the problems you are having.
A couple of notes:
1) A full installer for the HP device is available from [here|http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al- 74802-1&lc=en&dlc=en&cc=us&lang=en&os=219&product=3390949]. This will give you an HP Scan application. It may help to track down the Scan problems with the In-OS drivers. It does not however contain the In-OS drivers.
2) A good document from HP on configuring your printer can be found [here|http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&lc=en&dlc=e n&cc=us&lang=en&os=219&product=3390949].
3) A great document on setting up the device for using the In-OS Print and Scan drivers from Apple can be found [here|http://support.apple.com/kb/HT3771].
4) Finally a generic document on Print and Scan drivers from Apple can be found [here|http://support.apple.com/kb/HT3669]. And it states that your Samsung drivers should be In-OS as well.
Note one other thing you may want to try, if you've Reset your printing system, and your computer (restart) is to actually restart the device. This may help get the Samsung recognized.
Just trying to help.
Andrew

HP 4300 All-in-one not printing double sided

Hello
Here is my setup. I have a HP 4300 All-in-one printer set up on a network. There are two computers on this network, and XP and a vista. The printer is installed on the XP, and the vista accesses the printer via the LAN network (Wired, not wireless).
Here's the problem: When, on the vista computer, I try to manually print on both sides, the only option I get in the "Print on both sides" option in properties is "off." However, on the XP I get the option to do it manually.
Is there anything I can do to enable the "manual" option on the vista?
Thanks.

I'm having the same problem expect with different operating systems and printers. I have a HP Deskjet D1455 that's wired to a laptop with Vista x32. I have another laptop connected to that printer wirelessly that has Windows 7 x64. On the laptop that's connected to the printer, I can print double sided with 4 different options. However, I cannot with my laptop that's connected wirelessly through printer sharing.
At first, it looks like I can do it but once I select "Manual" it disappears and turns off. Any ideas?

Heip in using HP 4300 series 4-in-One injet printer on MacBookPro

Hi:
I have an hp 4 in one inckjet printer 4300 series in good working condition. I've recently bought a MacBookPro laptop. I have the upload cd but the computer says. "You can't open the application HP Installer because PowerPC applications are no longer supported". How can I install the software to use my printer?
Can you please walk me through step by step. I'll highly appreciate your help.
Thanking yoy in advance,
Vinny

Hi @VINNYK
What version of Mac to you have on your computer? I suspect the CD you are tyring to install is not compatible with your version of OS X. Please take a look at the appropriate link below;
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
OS X v10.8 Mountain Lion: Installing and Using the Printer on a Mac with Mountain Lion
OS X v10.7 Lion: Installing and Using the Printer with Lion
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Laserjet4200/4300 series printer sharing on Win 2008 R2 server

I am able to setup a print server on a Windows 2008 R2 server (64 bit). I have installed AND successfully shared and printed to 3 other printers. I've also installed and shared 2 laerjet printers one a 4200 and the other a 4250 printer. I can self test and print directly from the server. When I try to add the printer to the workstations using the share name I get the following pop-up error and am unable to add them to the workstations...
"The server for the "HP LaserJet 4200/4300 PCL6" printer does not have the correct driver installed. If you want to search fro the correct driver, click OK. Otherwise, click Cancel and conatc your network administrator or original equipment manufacturer for the correct printer driver."
I am the netwrok administrator and am throughly confused. I've tried the PCL universal driver as well. Can someone please clue me in to what I am doing wrong here.

If the workstations are 32-bit, then you'll need a 32-bit version of the driver as well as the 64-bit version.

Hp 4300 all-in-one won't recognize that the paper tray is full; says "no paper" and won't print.

It won't recognize that the paper tray is full. Never happened before.

Hey GenaT,
I totally understand your frustration of not being able to print to wirelessly to your PS 6520. Please take a look at this document and follow the steps listed below whichever MAC OS X you are currently running: No response from printer.
I hope this helps, let me know if you require more assistance.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP 4300 All in one Printer

I had a paper jam, unstuck it, now have a 'cartridge malfunction' sign and can't figure out how to fix it so it will print again.
Have checked cartridges and they look OK. Have checked for debris inside printer. OK. Have tried unplugging it all and replugging. Solutions?

Hi,
Please try this:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
Good luck.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

4300 series does not print on windows 7

I am unable to print anything since we purchased a new HP computer. We have a series 4300officejet printer.

I am unable to print anything since we purchased a new HP computer. We have a series 4300officejet printer.

OfficeJet 4300 all in one printer

I gave this printer to my girlfriend a while back. She bought new cartridges and couldn't get them in. I tried to get them in and couldn't figure out how to get them in either. All of this makes me feel very stupid. The carriage is on the right side where it should be. Turning the printer on and off does not make the cartridge carrier move from right to left and then dock on the right. Not sure whether it is suppose to stay on the right like it is doing or not.
There is a platform on the bottom where the cartridges fit in. I can move this platform forward and back. It will only move forward to a certain distance and not sure if that distance is correct. Is a new printer in order? Seems like changing the print cartridges should be a simple matter.
Lee

The link below has detailed steps for installing print cartridges in your product.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01121646&cc=us&lc=en&dlc=en&product=3221646
Try installing the cartridge by following these instructions and reply with the results.
Hope this suggestion helps!
Say thanks by clicking the Thumbs up icon in the post
Please mark reply as "Accept as Solution" if it solved the problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP

HP 4300 printer

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