HP 431 NOTEBOOK PC works while plugged in but is not charging ((pluggedin, not charging)

My HP Notebook PC works great while it is plugged in to the AC outlet. The light near the DC power plug on the laptop is lite up as normal. The problem is when I put the cursor near the battery indicator I get the error message "plugged in, not charging". I took the battery out and put it back and nothing changed. I left my notebook plugged in to the AC outlet overnight(8 hours) and the battery percentage is still at 32 percent.

Is the notebook still in warranty? Check your warranty status Here.
If you can use the notebook without the battery and the power led lights up, that means that the power adapter is OK. If you have had the notebook more than one year then chances are that the battery is failing. You can test it by using a bootable Live Linux Ubuntu to see if the battery charges with the other operating system.
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2015 Microsoft MVP - Windows Experience Consumer

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HP 431 NOTEBOOK PC works while plugged in but is not charging ((pluggedin, not charging)

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