Hp 4500 officejet all in one 510g

I have the above all in one printer. The problem is after scanning when saving it state debugging assertion and visual c++documentation on asserts IOCR problem,

Hi gram-ster12,
Thank you for your response! I have a question for you. What happens when you try using the HP Print and Scan Doctor? Did it give you any errors?
In the meantime, I would try the following steps:
Uninstall the software. Uninstalling the Printer Software.
Re-install the software. HP Officejet Full Feature Software and Driver.
Hope this information helps you, and have a great day!
RnRMusicMan
I work on behalf of HP
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Similar Messages

Driver for Officejet 4500 Wireless all-in-one will not install after upgrading to Windows 8.1

Upgraded to Windows 8.1 on Pavilion g6. Officejet 4500 Wireless all-in-one still prints but won't scan. Downloaded full feature driver. Installation quit giving error message 'file cannot be found'. Tried 'chat' sessions with no resolution
This question was solved.
View Solution.

Hello bob5e,
I am sorry to hear that you are unable to install successfully on your Windows 8.1 with your Officejet 4500 Wireless. I can see that the installation quits on you, giving you an error message. I am going to recommend trying a couple of things to hopefully make the installation successful.
1. First of all, try installing by using The Printer Install Wizard for Windows which finds the correct driver for your unit and installs it.
2. If that does not work, please try this next troubleshooting document step by step.
Installation issues - The Progress Bar on the Software Installation Stops or Stalls
I hope this helps!
Good luck
R a i n b o w 7000I work on behalf of HP
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HP Officejet 4500 Desktop All-in-One Printer - G510a and Windows 8.1

The drivers for this do not seem to work on Windows 8.1. Whilst I can print no problem I cannot access the solution centre from my new laptop and i cannot scan. It gives me the message No scan options refer to device documentation to troubleshoot. It works fine on my old laptop which has Windows XP installed.
NB i have tried installing from your website and when i click on install it runs for a few seconds then sends the error message that it cannot find the file.
Does this mean that the HP Officejet 4500 Desktop All-in-One Printer - G510a is not fully compatible with Windows 8.1. Help please I am getting very frustrated.

Hi amp229,
Welcome to the HP Forums!
I see that your are getting the specified file cannot be found error, during the installation.
Please try the following:
1.) Check that IE pop-up blockers are turned off before downloading the installer. Internet Explorer Pop-up Blocker: frequently asked questions.
Then try the install.
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning". Turn off real-time scanning.
Then try the install.
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Then try the install.
Hope this information helps, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Officejet 4500 Wireless All-in-One Printer - G510n & Win 7. Installing since October Last Year.

I have a Toshiba Satellite A665 Laptop with Windows 7 Home Premium OS. Initially I installed the Printer software and Drivers from the product disc, connect via USB during setup as requested and the printer would work fine, until I shut it down at the end of the day. The next day, I get the message that the "Drivers for Officejet 4500 Wireless All-in-One Printer - G510n are missing". This all started last October and continues.   The Network diagnostic tool doesn't see the printer, but the Print & Scan Diagnostic tool identifies it, but then the program stops responding.
I have installed, uninstalled, reinstalled the drivers and software from both the product disc and from hp.com at least 10 times. I have installed the basic setup as well as the full installation. the only thing I can think of is when the printer goes into power saving mode, I lose my wireless connection.

It sounds like your printer IP address might be changing.   Have you run the HP print scan doctor?
hp.com/go/tools --> HP Print and Scan Doctor
This tool will often find issues with printer driver installation.
I don't have a OfficeJet 4500 here, but if there is a wireless button you can push it, get the wireless menu, select IP address.   Does this match the IP Address you find when you select "(Windows Start) --> All Programs --> HP --> HP OfficeJet 4500 --> Update IP Address" from Windows?
If they don't match, use the IP address from the printer and type it into the Update IP Address window. This may help...
I am an HP employee.
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HP ENVY 4500 e-All-in-One Printer/Mac OS 10.6/can't scan multiple pages as single document/file

Mac OS X 10.6.8
HP Scan app 4.4.1
In the HP ENVY 4500 e-All-in-One Printer support page for scanning with a full feature driver installed. Under "How to scan a multi-page original into a single file for HP Scan software version 4.0. Everything is OK until after I've scanned the documents and clicked "Done". (Step # 6) & Click Send , click Folder , name your file, and then save the file to the computer.(Step # 7)
This is where I go wrong. I can't find the Format drop-down menu to complete Steps 8 & 9.
Click the Format drop-down menu, select Contents , and then check the box to Save all items to a single file .
Click Save .
This question was solved.
View Solution.

Hi MaWoo,
Thanks for your post and welcome to HP Forum.
Please make sure you select PDF or Searchable PDF as the Format. You should then find a box to check for "Combine into single document".
Best regards,
Mandy
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Although I work for HP my posts and replies are my own

I have a HP office Jet 4500 wireless All- In One, how do I delete the customer participation program

Hi
The customer Participation Program is taking up so much space that I want to remove it from my laptop.
I have a HP Office Jet 4500 wireless All In One. When I attempt to remove it I get a message that says if I remove the program
my device will no longer work.. How can I safely remove it without damaging my equiptment from working?

couple of questions about this:
Are you scanning from the printer, or with software on the computer? If from the computer, are you initiating the scan from Windows, HP software, or Word?
If you put a legal size document in the feeder, and press scan, unless the defaults have been changed to letter size, it should scan the entire legal size sheet. You should be able to go into the settings and change that if the default has been set to letter.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

HT3669 HP ENVY 4500 e-All-in-One Version 3.2.1 does not work on iMac 20-inch, Mid 2007. Only recognizes scanner not USB printer.

HP ENVY 4500 e-All-in-One Version 3.2.1 does not work on iMac 20-inch, Mid 2007. Only recognizes scanner not USB printer.
I would like to print via the USB connection instead of wireless (the wireless does work, and the scanner works via USB).
I tried connecting the printer directly (via USB) to my MacBook Pro laptop and it worked just fine.
How can I make this printer work on my iMac?
I spent 4 hours on the phone with HP and we did every combination of installation of drivers ad nausum and their bottom line is that it is a Mac problem.
Any help would be appreciated. Will be sending this printer back to Amazon if I can't make it work on the USB.
I am open to questions or suggestions
Thanks,
Chet

After 4 hours on the phone with HP and another hour with Apple (Mavericks support) no real solution other than check everything (removed everything from Login Items, removed all HP software anywhere in the system reboot, reinstall printer) then when nothing worked for the 4500, did an OS Reinstall (boot with CMD+R).
The Mavericks support group did open an incident (# 542875311) and I will update it when I figure out how to find it on the system.
My feel is that the base problem is that somewhere between the HP-Inkjet-SW-OSX-Mavericks_v12.34.49-2 package and the Apple HP Printer software in the Library (version 2.16.1) the app for printing via the USP Port just does not get installed for the mid 2007 20 inch iMac. The scanner is recognized on the USB Port and the Printer works fine on Wi-Fi. I have too many devices to burden my home network with anothe device. Also, every time I put any HP Printer on Wi-Fi, my router (Netgear N600 WNDR3400 running 12 to 20 devices depending on who is home) gets wonky (but that's anothe story...).
Additionally, when I attach the HP Envy 4500 to my MacBook Pro (2010) it works perfect - print and scan via the USB prot and both functions show in the System Preferences - Printers and Scanners just as expected and just as the 3050 does.
Chet

How to connect MacBook Air OS 10.8.2 to wireless HP Officejet all in one 4630 e printer

How to connect MacBook Air OS 10.8.2 to wireless HP Officejet all in one 4630 e printer

Greetings loschach,
Welcome to the Apple Support Communities!
I understand that you would like to set up wireless printing with your Mac running Mountain Lion. To complete this task, please read over and work through the instructions located in the attached article.
OS X Mountain Lion: Set up a printer to print wirelessly
Cheers,
Joe

Officejet all in one

First with all due respect to anyone who responds I NEED the correct and accurate answer. secondly I appologize for this long post. I find it neccassary to be as complete as possible.I am using an OFFICEJET D 155. I do NOT have the CD nor can I find one to buy anywhere. In my experience I ended up installing the printer twice. Once from the PRINTERS LIST which had OFFICEJET ALL IN ONE listed but not a specific model. I installed from there and the printer installed with the basic functions. I went to the web site and downloaded it again in order to get the "DIRECTOR" software. It installed again, no errors.
I should say that HP also lumped all the D series as OFFIJET ALL IN ONE, again no specific model. Now the question. Does this mean that ALL D sereis OFFICEJETS use the same driver/software? Do ALL OFFICEJETS use the same driver/software. I know this cannot be true. When I have installed a K,V, or G series they are called out by specific models both on the printers list AND on the site. The D series on the other hand are all lumped together.
I NEED someone to explain this to me in some detail. There are many "OFFICEJET" printers in who knows what numer in quantity. They all can't use the same driver. Thats not how the industry works. Why the D is apparently different is a mystery. It would be nice if ALL printers or at least a series of printers from any one maker would all use ONE driver for the entire line. ONE driver for printers, ONE driver for scanners, ect. Technically there is no reason to have drivers in the thousands for similar products from ant one maker.
As an example the BROTHER HL1240 is PLUG and PLY, the HL1440 is not. The 1240 appears in the printers list ,the 1440 does not. In addition I found out that the 1440 shares the same driver as the 1650. Nowhere is this tidbit published. The 1650 IS on the list and can be installed from there as can the 1240. Thi shareing of drivers means that the 1650 can be instaled as a replacement for the 1440 and then rename the printer. The 2 printers DO share the same driver. The 1240 and 1440 do NOT. All the printers of this type are physically the same. Why this has to be so complicated is beyond me. I include this to illustrate the same approach that HP takes. There must be a simpler way!

@rtrgoo
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Thank you,
Omar
I Work for HP

HP 7310xi officejet all-in-one-printer Solution Center Windows7 64bit unable to install

Windows 7 64bit system doesn't have any downloaded HP in Programs Files folder but it has some folders downloaded on the 64bit Program Files (x86) folder, none of these folders have the HP Solution Center download, I’ve found the complete folder download but it doesn’t download what I’m looking for.
HP 7310xi officejet all in one printer, eventhough is as your technical support considers it as an old printer, my printer is not abused and has worked fine throughout the whole time, the HP Solution Center was installed before and since I lost the software disk and your website is totally incomplete by not providing this useful resourceful printer window. It really sucks what you've done by not allowing a customer to find what's needed in your website to have your product completely work. You should place a life term limit to your manufactured products if your website does not support them, then as a customer I'd look for another printer brand.
I've followed: Provost as per windows xp explanation and HP installer is not installing the HP software in Windows Program Files neither in Windows Programs files (x86), yes there's an HP folder without the main software, I've tried also removing %temp% and also deleted files from: C:Users\(your name here)\AppData\Local\HP\Digital Imaging, I've also tryied installing the full EU and was unable due to software issue.

Hi Bob_Headrick, there isn't a CD software for sale, HP is not selling it, I've also followed every posted solution to get the HP Solution Center important software icon and have installed:
exe [1/1, 362.68M], followed aslo http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/officejet-7310-on-windows-7-and-HP-sol... http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/officejet-7310-on-windows-7-and-HP-sol...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/Fixing-HP-Photosmart-Essential-3-5/...
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/quot-HP-Solution-Center-cannot-run-beca...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Uninstalling-Officejet-7310-all-in-one...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...
Jamieson http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...

HP Officejet All In One-Poor customer service

I purchased an Officejet all in one on 10/20, and had the charge added to my credit card. On 11/11 I had to call tech support regarding an error I was getting about a "spooler". I called again on 11/15 and 11/18. They are now telling me it isn't the printer, but the computer. Only one of the times did I get someone who spoke English that could be understood.
I received my credit card statement today with a charge to HP for $68 more than was agreed. I called the number on my credit card, and Surprise!, I was connected to tech support. I went on line and got the number for customer service. They told me I had purchased the printer through (Surprise agian!) tech support. I asked if they, being customer service, could not help me with the problem, and they said no it would have to be tech support. I now have to wait until mid-day tomorrow to talk with someone, (if they do happen to call). I am so frustrated with HP at this point!! Customer service should be exactly that, customer service!! The issue with my printer is still not resolved, and probably will never be. I have purchased my last product from them!!

This is a user to user forum, for the issues with billing you will need to contact HP.
For the spooler issues someone here may be able to help you if you would read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Which Officejet All-In-One's take 350/350XL/351/351XL cartridges?

Hi!
I am in UK & want to buy a new HP Officejet all-in-one printer/scanner/copier (with or without fax facility).
I already have a fair stock of HP 350/350XL & tri-colour 351XL ink cartridges & bearing in mind how much they cost, I think it would make economic & environmental sense to find a new HP all-in-one that will take these cartridges. I know they fit the J5780 & J5785 but cannot find anywhere in UK currently stocking these models.
Would be EXTREMELY grateful if anyone out there could please advise me on which current all-in-one HP models take these cartridges and/or where in UK I can find the J5780 or J5785 for sale.
Thanks in anticipation!

Mine does this too - regardless of whether the cartridges are actually present. It seems to do with the mechanics which move the tray underneath the cartridge home position. Any solutions?

4620 Officejet All-in-one

I am considering buying a Chromebook and it say the printer must be cloud capatible.
What do I need to do to my HP Model 4620 Officejet All-in-one to make it work with a Chromebook?

Many Thanks

Hp officejet all in one j4540 in to install .

I need to install my hp officejet all in one printer

Hello,
Please click HERE to select the OS and then download the printer software.
or
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=3645...
Regards,
Jabzi
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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

I have a HP g55 OfficeJet all in one printer.

I have a HP G55 Officejet All in One printer.
I'm told HP has stopped making drivers for the latest Apple operating systems.
I was wondering if I installed Windows xp and the correct G55 HP drivers for windows xp could I use the printer
under bootcamp or would I still need drivers for the Apple OS.
Thanks for any help I trying to decide what which way to go to update my desktop. Go Apple or fight my way through Windows 7 or 8

There is an alternate driver suite for Mac OS X known as Gutenprint. It lists your G55 as a supported model so this would let you print directly from 10.9.
Note that the Gutenprint v5.2.9 installer is not digitally signed, so the Gatekeeper facility inside Mavericks will block its installation. To get past Gatekeeper, you can hold down the Control key and click on the Gutenprint installer. A pop-up window will appear. Select Open and you will then have the option to install the Gutenprint driver.

Hp 4500 officejet all in one 510g

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