Hp 4630 officejet all in one

Everting works it prints  but when I tried to add my printer to my hp account it said. Adding printer to your HP Connected Account failed. And the  printer says the printer could not connect to the server. check the internet conection or the proxy settings. The internet works and when I run a test on it it says everting passes.

Hello Mitcharno,
Thanks for the post.  With this one, we may have more of a WiFi Network issue.  When you first setup the printer you indicated that the problem stopped when you "hardwired" the printer.  Does this mean that you had to setup via USB first and then change your connectivity type to wireless?  Was the printer not able to communicate with your network initially?  How close is your printer to your WiFi modem?  Do other WiFi devices in your house connect to your network without issue?   Check the below link for a great document that will walk you through some t-shooting steps to help narrow it down.  There is a section at the bottom that will assist with updating the firmware on the printer (if needed) so you can complete that as well.  Let us know the results and Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03916067&tmp_task=solveCategory&cc=us&dlc=en&la...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Similar Messages

  • Hp 4630 officejet all in one printing

    Hi all:
    I am having a repeat printing problem. 
    When I try to print to HPofficejet 4630, I get this error message: "the printer could not connect to the server. check the internet conection or the proxy settings."
    I had this problem when I set up the printer 2 months ago. This problem initially stopped when I hard wired the printer. All worked fine for awhile but has stopped printing again. The only way to print now is to turn printer on & off every time.!@#$%
    I reset 'Web Services' and everthing else, connectivity wise, checked out. Not sure how to check & see if I have latest firmware update or drivers or even if thats important! 
    Thoughts? * Thanks so much!

    It has the same troubleshooting steps

  • HP Officejet 4630 e-all-in-one - Quick Forms

    Is there a way to disable the Quick Forms on a HP Officejet 4630 e-all-in-one ?

    Hello patch123,
    Welcome to the HP Support Forums!
    I see that you are looking to remove / disable the "Quick Forms" on the Officejet 4630, unfortunately this is not possible. The Quick Forms options is a permanent option on the printers front display.
    Regards,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP Officejet 4630 e-All-in-One Printer Black Ink not Working

    My HP Officejet 4630 e-All-in-One does not print black ink but the color ink is working perfectly fine even though the ink status shows that there is black ink left. After I've changed a new black ink cartridge, it will start to work again but after one day it stop printing black ink again. I've only printed a page the previous day and the ink status shows that there's black ink left in it (close to full). I've tried the methods stated here (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03882718&cc=sg&dlc=en&lc=en&product=5305051) but the black ink still doesn't work. So how can I solve this problem??

    Hello @3oshua,
    Welcome to the HP Support Forums!  I see you are running into some print quality issues on your HP Officejet 4630, you are unable to print in black ink, even after replacing the cartridges.
    I see you have exhausted the steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success.
    Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
    If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. I highly recommend you call our technical support at 800-474-6836, to see what options they have available for you. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www.hp.com/cgi-bin/hpsupport/index.pl
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP Officejet 4630 e All in One "alignment sheet printing" but it doesn't print anything

    HP Officejet 4630 e All in One Stampa pagina di allineamento in corso... bloccata con questa scritta nel display che non riesco a togliere. Sistema operativo Windows 8 64k.  Posso aggirare il problema di stampare perchè comunque se scelgo allineamento "No" riesce a stamipare; però lei è occupata con questo messaggio ma non stampa la pagina di allineamento, così non riesco a copiare e a fare altre cose che posso comandare solo col display della stampante. Spero che ci sia qualche italiano in grado di darmi una soluzione. Grazie!

    Hi @Patti_C ,
    Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
    English: http://h30434.www3.hp.com
    Spanish: http://h30467.www3.hp.com
    French: http://h30478.www3.hp.com
    Portuguese: http://h30487.www3.hp.com
    German: http://h30492.www3.hp.com
    Korean: http://h30491.www3.hp.com/t5/community/communitypage
    Simplified Chinese: http://h30471.www3.hp.com/t5/community/communitypage
    Thank you for your understanding
    I work for HP. However I speak only for myself, not for HP nor anyone else

  • How to connect MacBook Air OS 10.8.2 to wireless HP Officejet all in one 4630 e printer

    How to connect MacBook Air OS 10.8.2 to wireless HP Officejet all in one 4630 e printer

    Greetings loschach,
    Welcome to the Apple Support Communities!
    I understand that you would like to set up wireless printing with your Mac running Mountain Lion. To complete this task, please read over and work through the instructions located in the attached article. 
    OS X Mountain Lion: Set up a printer to print wirelessly
    Cheers,
    Joe

  • FAX button not working on HP Connect site for HP Officejet All-in-One 4630

    I can send a fax using the printer, but cannot send a fax from the computer using the HP Connect page. It was working before. I can use fax set up wizard, manage fax settings but not send a fax button. It stopped working all of a sudden. EHW

    Hi EHW,
    Welcome back to the HP Support Forums! I see you are able to send a fax from the front panel of your HP Officejet 4630, but when you attempt to use the HP Printer Assistant to send a fax the fax option is now greyed out.
    I would first like you to make sure the printer's Firmware is up to date, please click on the link below to get started:
    HP Officejet 4630 e-All-in-One Printer series Firmware Update
    Once you have updated the Firmware, try and open up the HP Printer Assistant, are you now able to choose the Fax option?
    If not, continue here and run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
    Are you able to fax from the HP Printer Assistant, if you still have problems leave me with the following information:
    1. What is your current Operating system, Windows or Mac and which version?
    2. How is the printer connected, USB or Wireless?
    3. Have you made any changes or updates to the computer?
    Please let me know the results, I will watch for your reply.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Officejet 4630 e-All-in-One scanner software mac os 10.6.8

    Does Officejet 4630 e-All-in-One scanner software for Mac OS 10.6.8 exist and what is the URL to download, Thanks...

    Hello tedstaley, and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are looking into scan drivers.  I would like to help.
    The software is included in the full feature package.  I would recommend downloading and running the HP Officejet 4630 e-All-in-One Printer series Full Feature Software and Drivers.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Officejet all in one

    First with all due respect to anyone who responds I NEED the correct and accurate answer.  secondly I appologize for this long post. I find it neccassary to be as complete as possible.I am using an OFFICEJET D 155. I do NOT have the CD nor can I find one to buy anywhere. In my experience I ended up installing the printer twice. Once from the PRINTERS LIST which had OFFICEJET ALL IN ONE listed but not a specific model. I installed from there and the printer installed with the basic functions. I went to the web site and downloaded it again in order to get the "DIRECTOR" software. It installed again, no errors.
    I should say that HP also lumped all the D series as OFFIJET ALL IN ONE, again no specific model. Now the question. Does this mean that ALL D sereis OFFICEJETS use the same driver/software? Do ALL OFFICEJETS use the same driver/software. I know this cannot be true. When I have installed a K,V, or G series they are called out by specific models both on the printers list AND on the site. The D series on the other hand are all lumped together.
    I NEED someone to explain this to me in some detail. There are many "OFFICEJET" printers in who knows what numer in quantity. They all can't use the same driver. Thats not how the industry works. Why the D is apparently different is a mystery. It would be nice if ALL printers or at least a series of printers from any one maker would all use ONE driver for the entire line. ONE driver for printers, ONE driver for scanners, ect. Technically there is no reason to have drivers in the thousands for similar products from ant one maker.
    As an example the BROTHER HL1240 is PLUG and PLY, the HL1440 is not. The 1240 appears in the printers list ,the 1440 does not. In addition I found out that the 1440 shares the same driver as the 1650. Nowhere is this tidbit published. The 1650 IS on the list and can be installed from there as can the 1240. Thi shareing of drivers means that the 1650 can be instaled as a replacement for the 1440 and then rename the printer. The 2 printers DO share the same driver. The 1240 and 1440 do NOT. All the printers of this type are physically the same. Why this has to be so complicated is beyond me. I include this to illustrate the same approach that HP takes. There must be a simpler way!

    @rtrgoo 
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar
    I Work for HP

  • HP 7310xi officejet all-in-one-printer Solution Center Windows7 64bit unable to install

    Windows 7 64bit system doesn't have any downloaded HP in Programs Files folder but it has some folders downloaded on the 64bit Program Files (x86) folder, none of these folders have the HP Solution Center download, I’ve found the complete folder download but it doesn’t download what I’m looking for.
    HP 7310xi officejet all in one printer, eventhough is as your technical support considers it as an old printer, my printer is not abused and has worked fine throughout the whole time, the HP Solution Center was installed before and since I lost the software disk and your website is totally incomplete by not providing this useful resourceful printer window. It really sucks what you've done by not allowing a customer to find what's needed in your website to have your product completely work. You should place a life term limit to your manufactured products if your website does not support them, then as a customer I'd look for another printer brand.
    I've followed: Provost as per windows xp explanation and HP installer is not installing the HP software in Windows Program Files neither in Windows Programs files (x86), yes there's an HP folder without the main software, I've tried also removing %temp% and also deleted files from: C:Users\(your name here)\AppData\Local\HP\Digital Imaging, I've also tryied installing the full EU and was unable due to software issue.

    Hi Bob_Headrick, there isn't a CD software for sale, HP is not selling it, I've also followed every posted solution to get the HP Solution Center important software icon and have installed:  
    exe [1/1, 362.68M], followed aslo http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/officejet-7310-on-windows-7-and-HP-sol... http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...
    http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/officejet-7310-on-windows-7-and-HP-sol...
    http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/Fixing-HP-Photosmart-Essential-3-5/...
    http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/quot-HP-Solution-Center-cannot-run-beca...
    http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Uninstalling-Officejet-7310-all-in-one...
    http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...
     Jamieson http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...

  • HP Officejet All In One-Poor customer service

    I purchased an Officejet all in one on 10/20, and had the charge added to my credit card.  On 11/11 I had to call tech support regarding an error I was getting about a "spooler".  I called again on 11/15 and 11/18.  They are now telling me it isn't the printer, but the computer.  Only one of the times did I get someone who spoke English that could be understood.
    I received my credit card statement today with a charge to HP for $68 more than was agreed.  I called the number on my credit card, and Surprise!, I was connected to tech support.  I went on line and got the number for customer service.  They told me I had purchased the printer through (Surprise agian!) tech support.   I asked if they, being customer service, could not help me with the problem, and they said no it would have to be tech support.  I now have to wait until mid-day tomorrow to talk with someone, (if they do happen to call).  I am so frustrated with HP at this point!!  Customer service should be exactly that, customer service!!  The issue with my printer is still not resolved, and probably will never be.  I have purchased my last product from them!!

    This is a user to user forum, for the issues with billing you will need to contact HP.
    For the spooler issues someone here may be able to help you if you would read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth?
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Error installing new 4630 e all in one to windows xp workstation with usb

    error installing new 4630 e all in one to windows xp workstation with usb
    cannot install this hardware error occured during this installation of the device the specified module could not be found
    local printer trying to connect with usb. just purchased the printers.
    Tried:
    loading hp dectect to detect printer, can not detect it
    loaded diagnostic says nothing is wrong
    loaded drivers form hp website
    if i go into device manager the comptuers does see the printer there, with a ! next to it saying drivers are not loaded, but cant get the drivers to load.
    as the instructions say in the book received with the printer. to troubleshoot do this...  which I did, uninstalled rebooted, removed cd and unplug usb, loaded software then pluged in usb and still get same error, cannot install this hardware error occured during this installation of the device the specified module could not be found..
    someone help please

    I also just bought a 4630 and have the same problem (Windows XP) BUT after finally figuring out how to enter numbers on the key pad I was able to get the device to recognize and accept my wireless connection HOWEVER when attempting to print the software claims it could not communicate with the printer BUT the printer worked just fine and I was able to get at least 8 pages of high quality text.
    So, it looks as though HP is SNAFU, the left hand does not know what the right hand is doing.
    I'll keep playing with the software to see if I can clean up this mess.

  • Which Officejet All-In-One's take 350/350XL/351/351XL cartridges?

    Hi!
    I am in UK & want to buy a new HP Officejet all-in-one printer/scanner/copier (with or without fax facility).
    I already have a fair stock of HP 350/350XL & tri-colour 351XL ink cartridges & bearing in mind how much they cost, I think it would make economic & environmental sense to find a new HP all-in-one that will take these cartridges.  I know they fit the J5780 & J5785 but cannot find anywhere in UK currently stocking these models.
    Would be EXTREMELY grateful if anyone out there could please advise me on which current all-in-one HP models take these cartridges and/or where in UK I can find the J5780 or J5785 for sale.
    Thanks in anticipation!

    Mine does this too - regardless of whether the cartridges are actually present.  It seems to do with the mechanics which move the tray underneath the cartridge home position.  Any solutions?

  • 4620 Officejet All-in-one

    I am considering buying a Chromebook and it say the printer must be cloud capatible.
    What do I need to do to my HP Model 4620 Officejet All-in-one to make it work with a Chromebook?

    Many Thanks

  • Hp officejet all in one j4540 in to install .

      I need to install my  hp officejet all in one  printer

    Hello, 
    Please click HERE to select the OS and then download the printer software.
    or 
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=3645...
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

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