Hp 500-267c black screen when updating and installing programs

screen goes black and i have to reboot when installing downloaded program or hp update. works fine with windows update. this machine is only 30 days old and seams to have the problem when I got it. At first Ithought it was a bad keyboard but it was'n.
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Hello @jsk2,
I understand that you are having issues with the screen being blank when you restart after installing a program or HP Update on your HP Pavilion 500-267c Desktop PC. Given how new your computer is please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html. With any new product you want to ensure it is functioning correctly and that any issues are properly documented and dealt with properly.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
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Same thing just happened to me, found another solution though.
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EDIT: RESOLVED
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Try This...
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