HP 5000ps bleed problem on banner material ???

I started working for a local company that produces signage and they have a hp 5000ps design jet, when printing on banner material everything seems to work okay but when black comes into conact with red or orange the black bleeds into to black giving a smeared fuzzy look. when the black is isolated not touching another color it comes out fine, example would be black outlined text with a gradient or solid orange or red fill. this does not appear to be a big problem when black is surrounding yellow. any input would be greatly appreciated. By the way this printer was bought used and has milage on it. any suggestions would be greatly appreciated.
Robert Gibson
Anchorage, Alaska

This forum is focused on consumer level products.  You may have better results asking in the Designjet forum here.
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