HP 5440 deskjet wont print..documents stay stuck in queue.

I have a 5440 printer that previously worked. Now any documents I print get stuck in the queue and I get a message that says documents failed to print. I even connected the printer to another computer and had the same problem. I checked all the connections and even downloaded a support device from HP but still no resolution of the problem. Anyone know how to fix this? Thanks in advance!

Have you tried a different USB cable?
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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
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    I work for HP but my posts and replies are my own.
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"

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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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