Hp 5440 will not print color

My son sent me his hp 5440 inkjet printer.  I have windows xp.  I downloaded the drivers from HP and installed on my computer, but the printer will not print color.  I have checked and made sure that grayscale in unchecked in the printer properties. Ink levels show about 3/4 for the black and about 2/3 for the tri-color.   Any advice on what is wrong and how to fix it.. Any help is greatly appreciated...

Try cleaning the color cartridge, see this HP link.
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