HP 5510 Photosmart Printer - will not print in color

Just installed brand new HP color ink for Cyan, Magenta, and Yellow cartridges in my HP 5510 Photosmart Printer.
Printer will only print in black .
After doing Print Quality Report, it still only prints in black.  Also, tried cleaning print head.  Still no color!!
Window 7 Operating System.  No error messages.
HELP!!

Hi @scvalleygirl can you try solution 2 at the link below as the supplies may not be vented correctly, 
http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c03425035&tmp_track_link=ot_faqs/top_issues/​...
thanks
Carrie 
Although I am a HP employee, I am speaking for myself and not for HP.

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