HP 5520e all-in-one Photosmart

I notice I have Wireless which has on next to it and Wireless Direct. Should they both have on next to them. What is the difference.

From the HP website -
HP wireless direct
What is HP wireless direct?
HP wireless direct is a new feature that allows your Wi-Fi capable devices (for example: smart phones, tablets, or computers) to make a wireless network connection directly to your printer without using a wireless router or access point. You connect to your printer’s HP wireless direct signal the same way you connect your Wi-Fi capable device to a new wireless network or hotspot.

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I have an HP C309a all in one Photosmart. When I go to print on a Printable CD It only prints on 1/2

I have an HP C309a all in one Photosmart. When I go to print on a Printable CD. It only prints on 1/2 Right side of disk. Why?
I am using PS23 and used the label format for making the copy I wanted to print on printable disk.
Herman

HI,
You should be able to just leave it on, it should have a sleep mode which it will enter after a while.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

C6180 All In One Photosmart. Software and drivers will not install on Windows 8.

C6180 All In One Photosmart
on
Windows 8 64bit
Acer Aspire V5-552PG
AMD A10- 5757M
Radeon HD 8750M dedicated
Software and drivers package will only unpack but not install.
When the unpacking bar reaches the end, it disapears without any following actions.
I have of course tried it over again many times, and I have deleted the download and redownloaded it again but the same happens every time.
Any idea on how to solve this?
Sincerly
FLFO

HI FLFO:
I have done some research on your post. I have found a document with steps to help resolve the stall you're experiencing during your printer installation.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00836418&tmp_task=solveCategory&cc=us&dlc=en&lc...
Happytohelp01
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

How to print to my wireless all in one photosmart prem c410 when printer is not powered on?

how to print to my wireless all in one photosmart prem c410 when printer is not powered on?

Hi,
You cant print to a printer that you physicly turned off. Most network printer have a sleep mode, so leave it on and after a while it should go into a sleepmode. And should wake up when a printjob is being sent.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

Hp6520 all in one photosmart

pposed to be the top tech still am unable to use my printer to m y hp6520 all in one photosmart printer to either send nor recieve my e-mail no matter what I do it still does not work and the local office depot refuses to help me out I purchadsed this printer from the store located here in Orlando florida craig is the supposed to be the head tech. at this store but they had turned his back on my wife and I like my self have purchased many items from this store of which we believed in his honesty but no more so we all agree that we need to change to staples we have contacted them and they are very much in in our business not like office depot which their number is [mod edited on 8-12-14]
and they are only a couple of blocks away staples the manager was surprised at the way we have been treated by office depot here in Orlando we like and appericsate hp equipment printers and
computers and all.

Hi williamback5088,
Welcome to the HP Support Forums. From your post, I think you are looking for help with your Photosmart 6520 printer.
To better assist you, would you please supply some further information:
What is the issue you are experiencing?
How is the printer connected (USB cable, or wireless)?
What operating system are you using on your computer? whatsmyos.com
Are you getting any error messages? If yes, what does the error message say and where is it displayed (computer or printer)?
Do you have any Firewall or Anti-virus software installed on your computer?
Is the printer plugged into a wall outlet?
Are you able to make a copy using the front panel of the printer?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Adjusting color saturation hp 5520e all-in-one

Some time ago, I had a HP c4580 photosmart all-in-one printer, which had the option available to adjust color saturation, warmth, brightness, etc. I later purchased a HP 5520e photosmart all-in-one printer, which doesn't seem to have that option. Is that option available on that printer, and perhaps I just haven't discovered it? If not, does HP make a printer that does have that option, or that compares with the old c4580? The option is seldom needed, but occasionally it is a MUCH needed option.

Hi @blubrd,
Welcome to the HP Forums!
It's possible the Photosmart 5520 may not have the same features that the older software for your Photosmart c4580 did. To check though, you just need to be in the program you want to print from, select File then Print. Then on the print dialogue window you want to click on Preferences (may say Properties) and anything you can change will be on those tabs. You also have the option to click on Advance (or Advanced Options) for a few further things to change.
If you don't see what you're wanting under those screens, it is most likely not a feature that can be changed on the printer any longer.
With that being said there may be an HP printer out there with the features you need. To get more advice on what printer will have the features you're wanting you can always contact our Sales team (1-800-473-4732) even just to inquire
Hope that helps, have a great day!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Borderless Printing Iphoto 6 and HP 3210x All in One Photosmart

Hi Folks,
Has anyone been able to get Iphoto 6 to print borderless 4x6 photos using a HP 3210 Photosmart Printer? I have tried every setting I can think of but it always prints a 4x6 photo with about a 1/8 inch border at each end.
Any suggestions would be greatly appreciated.
Jim

I have the same problem, except on a C4280 all in one. Have you resolved it? Everything appears to be set up right, I have tried almost everything. But when I hit print the preview indicates that it has a gap on the end too. If i select any bigger size, it wont fit on the paper. 4x6 has a gap either end and i cant go smaller because I want boarderless, although even if I go with a boarder it says it wont fit.
Please help,
Sam

Why do I get a dent in the paper in the photo tray. I have 6280 all-in-one photosmart? not print

I have a 6280 all-in-one printer and it will not pick up the photo papar from the photo tray. It has a message that says load paper glossy side down. I have paper in there. when I examine the photo paper it has a dent in the end that is inserted first. Please help and thank you.

This is a user forum I feel you need to deal with Adobe customer services or support chat did not work in you case.

All-in-One Photosmart C5180 not working correctly Airport Express

I am new at this so please bare with me.
Last night I installed all the software etc and hooked the printer up via usb into my airport express. I did all the instructions as instructed. As I began to use the HP software, it would not recognize the printer.
So to sum up I can print from like a website or print from iPhoto etc. However I cant use the HP software to scan copy etc. When I go through the printer recognition software it isnt found in the first menu it is not able to find the printer. I have tried USB and Network. What am I doing wrong? Is there a guide somewhere that is more indepth for setting up the airport expresses with a printer? The guide included etc isn't as in depth as I would have hoped for.
Thanks in advance for your help.

Unfortunately, not all USB printers are compatible with AirPort base stations. In addition, of the multi-function printers, that are supported, they are supported for printing only...the "advanced" functions (scanning, copying, faxing, etc.) will not work.
Take a look at one of these iFelix Unofficial AirPort Printer Compatibility links, depending on which AirPort base station you have:
o 802.11g AirPort Extreme Base Station (AEBS) or AirPort Express Base Station (AX)
o 802.11n AirPort Extreme Base Station (AEBSn)
If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
Also, you may find the following Apple article helpful.

HP B210 all-in-one Photosmart Plus won't print black when new black cartridge installed!!

Ugh!! This printer is driving us insane! EVERY time we install a new black ink cartridge (HP 564) the printer decides it doesn't want to print black any more! I've tried the whole cleaning this and that they say is needed. I've aligned, reset, etc. and nothing works. What makes me mad is the printer works fine until the day we swap out the black ink. I've had this issue before but it was random luck it came back to life and we have no idea how it happened. What can we do to fix this ANNOYI NG problem?? Thanks in advance.

SaraLV wrote:
By the way: after this whole conversation, suggesting the standard troubleshooting steps is RIDICULOUS.That might be true if one could assume that someone posting in the thread has already read (and tried) the posts in the thread. My experience is that there are many folks that find a thread, perhaps through a Google search, but they do not actually read the thread but rather put their information on the end of the thread as a reply. I see this even when there is a solution marked for the thread, the thread here is a good (or bad) example of this. For your case have you tried the standard troubleshooting steps? Did you check the vents? Did you try soaking the printhead as described here? Is there any sign of black printing at all in the test page?

Envelopes do not print properly using an All-in-One Photosmart C410a and C310a

My HP C410a is USB attached. Serial
Using Windows 7, SP2 (Home Premium - desktop); and Windows XP (laptop)
Using Word 2010 (WIN7) and Word 2007 (WIN/XP)
The printer has latest drivers: PS_AIO_07_C410_FSW_Full_Win_enu_140_222.exe
April 1, 2010
It prints normal pages OK, e.g.: there are no anomalies.
But, when I print an envelope from Word 2010 it does not print on the envelope as expected (a No. 10 envelope), but rather the printer IGNORES the formatting in Word and prints the address as if the envelope in the printer is an 8-1/2”x11” page, in landscape mode (the only correct action).
I have uninstalled and deleted the driver multiple times.
Yes, I last did the uninstall Sunday June 12, 2011; followed by a fresh install.
Yes, I printed an envelope after the fresh install and it printed properly.
Today, the anomaly (the address prints in the wrong location, e.g.: middle of an 8-1/2”x11” page) has recurred.
Between Sunday and today, I did not make any changes in my system, e.g.: no Windows, Office, etc. updates. And, I did not change any of the envelope formatting or print options in Word 2010.
This is NOT a physical problem, rollers, print head, etc. as the printer is barely one month old --- and do note that the envelope (actually multiple) printed properly the other day - Sunday.
This is not the first time that this has occurred. Yes, on previous occasions I uninstalled and installed the drivers.
AND, more importantly, I have a laptop that uses the same printer, same driver, and Word 2007. It too now prints the envelope address incorrectly, e.g.: as if it is an 8-1/2”x11” page.
Hence, there is something inherently bad, wrong, defective, etc. inside the printer itself.
Before sending me on an Easter egg hunt, do notel:
Restarting, e.g.; power off /on /off / on does not work or fix the issue.
Uninstalling drivers and reinstalling drivers does not work, as explained.
Switching PC’s, as explained does not work.
Using different software suites, e.g.: Word 2007 (Windows XP – Professional) and Word 2010 does not work.
There are NO new updates from HP per the HP Solution Center.
What is HP’s solution?

This is not a problem with the printer - Word 2010 has it's own way of printing envelopes and labels that you must follow regardless of the printer. I have included some screenshots below to guide you along - I hope you find this helpful. The 3rd pic has the important areas marked with red rectangles - those are different from the defaults that Word ALWAYS seems to present at least on my system. With the following procedure, load the envelope as instruction in the HP Solution Center How-Do-I... videos (search for envelope - it should be among the first few articles you are presented in the search results).
Regards,
Himanshu

"Incompatible print cartridge" error from All-in-one Photosmart Premium C309g-m

I just bought a new Photo Black cartridge for my printer, and I'm getting this message on my computer when printing:
"The following print cartridge(s) is/are not intended for use in this printer as it is currently configured.
Photo black"
I already tried reseating and cleaning the cartridge with no change.
Can anybody tell me what this means or offer suggestions on next steps? I really don't want to have to buy another cartridge.
Thanks,
-- Chris

Hi Comptronic; thanks for your suggestion.
I checked my cartridge--it's an HP Photo Black 564, which matches what the site you suggested says. The other 4 cartridges are also 564s, and it's only this one that reports the problem, so I think it's the right one.
When this error occurs, does this mean the printer isn't using the cartridge, or does it still use it anyway? The printouts look about the same despite the error, so I don't know if it's still using the cartridge or compensating with the other 4 cartridges.
Thanks,
--Chris

6510 all in one photosmart printer - not printing black and/or not at all after 7/22/15 update....

Printer not printing in black at all, poor color print since 7/22/15. I have downloaded drivers and software, hard reset the printer (power cord out and unplugged then plugged all back in), read all the forums, watched youtube videos, called friends, googled answers, bought new ink (waste of money), cleaned print head multiple times, did every step on every forum post to no avail... Bought a new printer but really would rather return it and get my money back after getting this printer up and running again- why because I think the problem is due to HP and the new update released 7/22/15! I'm very upset, I have spent countless hours attempting to fix this printer (which I really do love up until now). I have lost credit on school assignments due to printing issues, wasted money on ink (that is really expensive) and wasted the ink trying to fix it running test page after test page. I feel like this is not fair to the consumer and I am very upset. I am ready to throw this thing in the street and smash it to pieces with a baseball bat at this point. I really would rather fix it but apparently this is the only way to contact someone. I have had this printer for 3 years and do not think I need to replace it or spend money to call someone from HP to fix it nor do I feel like I need to have it "serviced", nor do I wish to waste any futher time or money on the expensive ink this printer requires.

Hi there ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions
Regards,

How to scan documents in windows 8.1 on hp pavillon g 7, using an all-in-one photosmart printer

I have recently bought the pavillon g7 but can't find the hp icon I used to use for scanning. Could you please tell me where to find it; then how I should proceed. (I installed "scan/capture" but couldn't do anything with that either!) Thanks for any help.

Interesting to know that normal file extraction did not work. Try these steps:
Please download the program known as "WinRar" from this website: WinRAR.com
Open the WinRAR program and click on the arrow on the upper right side to choose your file destination
Choose your Full Feature Software and Driver you downloaded previously.
Select the Extract Icon at the top and you will see the following window open. Choose the folder you created on the desktop and click OK.
Once this extraction has completed, we can open the folder on the desktop and run the Setup.exe file.
Let me how it goes when it works. Thanks!
Mario
I worked on behalf of HP.

HP C6280 all-in-one Photosmart printer

Does the above referenced printer (HP C6280) have wireless capabilities? Thank you.

Hi muffingirl,
Sorry I missed that in the original post, that you are using Genuine HP cartridges. I'm bad!
I have provided this document to manually clean the contacts on the cartridge to see if that will help. Please disregard the title.
'Ink Cartridge is Missing, Incorrectly Installed, or Not Intended for Your Device' Error Message is ...
I would also check the ink levels for the black cartridge, if it is low that might be why it is printing in color instead of black.
If the issue continues, please call our technical support at 800-474-6836 and inquire about a replacement cyan cartridge. Check the date, just to make sure it is in warranty. Let them know you are calling in about a in warranty cartridge. If the problem persists, it could be a hardware issue with the printer. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP 5520e all-in-one Photosmart

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