Hp 5610 ALL IN ONE STUCK ON PAPER JAM.....THERE IS NO JAM

See subject........I have gone through ALL the solution steps in book and on internet...
printer flashes the exclamation point and tells me printer jam clear jam and press OK
There is NO jam...........I have looked from all angles............I have unplugged and
reset............all that wss suggested........I cannot print a test page becasue I can't
get past the warning.......HELP.....the last thing the printer did was successfully
print one page (copy)......cartridiges do NOT return to right side 'home' when
door is open
[text removed for privacy]

Hi there kmwrmj,
Try the steps in this article. At a point the directions will also take you through checking for a carriage jam if the error does not go away. Follow them through and let us know if it helps.
Best of Luck!
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What ate the best Cartridges for printing Photos in a office jet 5610 all in one?

I have a Officejet 5610 all in one and I am having trouble printing photos. I am using the Tricolor Cartridge and the Photo cartridge with new HP paper and the photos look terrible. What am I doing wrong?

Please provide some details of the problem - do you see banding, improper colors or ??? What program are you printing from? What operating system?
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Bob Headrick, HP Expert
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HP Officejet 5610 all in one Communication Error Message on Mac with 10.10.2

Hi,
I got a new MAC computer running 10.10.2 Yosemite. I own the HP 5610 Officejet all in one printer. The new computer doesn't recognize the printer or scanner. I went to my applications folder and tried to uninstall the HP software but the printer doesn't show up there. I also downloaded the 3.0 software driver and tried to install it.
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Hey @PRLady ,
Welcome to the HP Support Forum. I understand that you're having scan to Mac issues with your HP Officejet 5610 All-in-One Printer. I would like to assist you with enabling scan to Mac OS X 10.10 Yosemite.
My colleague @X-23 has assisted another HP printer user with essentially the same issue in another Forum post. Click here to access troubleshooting steps that may resolve your scanning issue.
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Please respond to this post in regards to your troubleshooting result. Best of luck with your setup!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Can't scan from 5610 all in one front panel

I have an HP5610 all in one installed on my Dell Vostro 200 with E6550 dual core processor, XP SP3 home OS. I noticed the problem when I tried to scan from the front panel of my 5610 and the orange exclamation light started blinking. The display said "No Scan Options". I ran the HP Print and Scan Doctor and it said to set the front panel scan destinations. I selected the default settings and closed the HP Direc.exe. When I opened the HP Direc.exe and looked for the panel destination that I set, I saw that they did not save. I can scan just fine using the HP software and have been doing so for many years. I now am wondering if I have had this issue all along, especially since I never remember trying to scan from the front panel of my 5610 until the other day.
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Hi @buzbo,
Welcome to the HP Forums!
I noticed that you cannot scan from your HP Officejet 5610 all in one front panel to your WIndows XP computer. I am happy to help you with your scanning concerns!
Please see the following guides:
A 'No Scan Options' or 'Scan settings are not set' Message Displays for HP All-in-One Printers When ....
An 'An error occurred while communicating with scanning device' or a 'There is no computer connectio....
Hope these guides are helpful, and have a good day!
RnRMusicMan
I work on behalf of HP
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Installation problems Officejet 5610 All in One on Windows 8.1 64 bit

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Hi d-hammer,
Welcome to the HP forums!
I'm sorry to hear you've been having issues getting your Officejet 5610 installed on your new Windoes 8.1 computer but I'm hoping I can help you out
On your new Win 8.1 computer do you have an anti-virus program? Anything like McAffee, Norton, BitDefender, Avast, or anything like that? If you do, it's likely that the firewall within that anti-virus program is blocking part of the install. If you have any anti-virus on your computer you'll need to disable the firewall and the real time scanning within before you try to run the installation again. If you're not sure how, contact the anti-virus company and they should be able to let you know how to do those steps.
Let me know how that goes for your and we will go from there!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
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**MissTeriLynn**
I work on behalf of HP

HP Officejet 5610 all in one "Door Open" error msg

HP Officejet 5610 all in one printer:
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Hello DSYW,
Please check your inbox for further instructions.
If issue still persists after you have performed steps mentioned in you inbox, then its a printer hardware failure and printer need to be serviced.
Please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
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Hello @Matthew2913,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the print quality issue that you're experiencing since installing new cartridges in your HP Officejet 5610 All-in-One Printer. Thank you for including in your post that the alignment went through successfully.
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Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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Hey drkafzal,
Thanks for using Apple Support Communities.
OS X Mavericks: Set up a printer
http://support.apple.com/kb/PH14143
Use this article to troubleshoot printer issues in OS X.
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Have a nice day,
Mario

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I have a new dell computer with windows 8. the hp officejet 5610 all-in-one seemed to be fine, and I could scan and print. Now I can no longer scan. charms - settings - change Pc Settings - devices shows HP Office Jet 5600 offline!
There may have been a request to update some software which I may have allowed. Maybe this is my problem? How do I fix this?
thank you
This question was solved.
View Solution.

Hi,
Please download Full Feature Softeware and Drivers from the following link and install on your Dell:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=au&dlc=en&sw_lang=&product=4411...
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BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Need driver (*.inf) files for HP OfficeJet 5610 All-in-one

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Hello, First I would like to say that I dont like what HP does, I dont want all your software cloging up my computer. What I want if for the hardware I have purchased from you to work the way I want to. Nothing more nothing less. Please give your customers the chance to pick the software they want and not fill up the pc with trash.
PlanoStar You will find the x86 inf file in the Windows XP Package, it about an 68mb download, just extract EP-CDB-enu_NB.exe using Winrar.
And ofcourse after the hours spent, with HP trolling you, you would think you are done. Think again. Microsoft will pick up the tradition with some Install x86 Medea ntprint.inf BS. to solve this problem download the files needed from here.
It will save you hours instead of mounting AIO images and whatever.
Ps. I have just registered with HP with the sole reason of making this post, and I would just like to say that hp support is rubbish.

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trying to scan and up load to my computer, but my HP office jet 5610 all in one printer does not work with Ubuntu.. Need new driver or something.

This is a Firefox help forum, so getting your printer working on ubuntu is beyond the scope of this forum. I would recommend something like [http://www.ubuntuforums.org/ www.ubuntuforums.org/] for help

HP Officejet 5610 All-in-one paper jam problem

Please is anyone out who can heIp me.
I tried to print a word document from my computer and my printer came up with the following message: Paper jam: clear jam and press ok. I have looked through the printer to see if there is any paper jammed in the printer. I just couldn't find any. This is the first time I have experienced this paper jam problem with my printer.
On pressing the OK button resulted in the printer making some strange noise (sounding as if it is trying to pickup a paper) with the catridge mechanism sliding from one side to the other for about 10 seconds without a paper in the paper tray being picked up. It then shows the paper jam message again and again. It has been the same for the last 5 hours and I need to print some documents urgently.
I have tried all of the following troubleshooting I found on the HP website without any joy.
Step one: Remove any loose paper Remove any loose paper from the input tray.
Step two: Clear the jam from the back of the Allin-
One 1. On the rear of the product, press in the tab on the left side of the rear access
door to release the door. Pull the door away from the product to remove it. Gently pull the
paper out of the rollers. CAUTION: If the paper tears while being removed from the
rollers, check the rollers and wheels for torn pieces of paper that might have remained
inside the product. Loose pieces of paper will cause future paper jams. Replace the
rear access door. Gently push the door forward until it snaps into place. Press OK to
continue the current print job. If the issue is not resolved , continue to the next step. If
the issue is resolved , you do not need to continue to the next step. If these steps
resolved the issue , there is no need to continue troubleshooting. If the issue persists , see the next step.
Step three: Clean the rollers Turn off the unit, and then unplug the power cord. Press in the tab on
the left side of the rear clean-out door to release the door. Remove the door by
pulling it away from the unit. Wipe the paper rollers with a lint-free cloth lightly moistened
with distilled or bottled water. Rotate the rollers with your fingers to clean all the way
around. Allow the rollers to dry completely, and then replace the rear access door. Plug
the unit back in and turn it on. If these steps resolved the issue , there is no need to
continue troubleshooting. If the issue persists , see the next step.
Step four: Clear the jam from the automatic document feeder (ADF) Lift the cover of the ADF.
Lifting the ADF cover Gently pull the paper out of the rollers. CAUTION: If the paper
tears when being removed from the rollers, check the rollers and wheels for torn pieces
of paper that might be remaining inside the product. Loose pieces of paper will cause
future paper jams. Close the cover of the ADF. If these steps resolved the issue ,
there is no need to continue troubleshooting. If the issue persists , see the next step. The
next step couldn't be done because the paper is not loading.

@CAGY, take a look at this HP link on how to clear a jam.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

HP Officejet 5610 All-in-One Paper Jam

Hi, I'm getting a paper jam error on my printer screen when setting up my 5610 after a long time of no use. I followed this guide but it did not work. I checked the back, the rollers, everything. The problem is that the cartridge carrying box goes from right to left once and then from left to right and when it tries to go left again it is stuck in place. It keeps trying to go left but to no avail. After a bit, I get the paper jam error but there is no paper anywhere in the printer. What can I do?
Thank you.

@CAGY, take a look at this HP link on how to clear a jam.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

HP 5610 all in one PAPER JAM

How do I open my printer to remove paper jam?
thanks!

@CAGY, take a look at this HP link on how to clear a jam.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Hp 5610 ALL IN ONE STUCK ON PAPER JAM.....THERE IS NO JAM

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