HP 6210 All in one-- Error: 0xb9000002 165:hw_interrupt

What is this error ? I tried shutting off the printer -- I cannot clear the message -- all the light are blinking --
Can you help?

Liisa,
This article covers alphanumeric errors should help resolve the error you are getting:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&cc=us&dlc=en&lc=en
Give the steps a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Fax works-print doesnt on 6210 all-in-one

I have an Officejet 6210 All-in-One. I recently sent some faxes successfully, and could not use the printer immediately thereafter. The fax is still working but there is an error message for scan copy or print which says NO CONNECTION--TURN ON CONNECT COMPUTER OR INSTALL/RUN DEVICE SOFTWARE which I'm not savvy enough to understand or do. Thanks, irret

Hi can you navigate to the Start menu and then into HP and the HP Solution Center? From within that, select settings (probably on the lower right side of the HP Solution Center screen. In settings, click on Printer Settings where you can change the defaults for your printer.
I am an HP employee.
Feel free to provide Kudos if I have helped you!

10.5.1 broke wireless printing to HP 6210 All In One

That's my educated guess.
I got a MacBook in Nov. last year. It came with 10.5 pre-installed.
I disconnected my existing HP 6210 All In One from my wife's blueberry iMac and plugged it into the USB port on our Airport Express.
Wireless printing worked two or three times. We don't print that much or that often. I was so excited that we could print wirelessly.
At some point I installed to 10.5.1. Pretty soon actually. Probably less than a month after getting the computer. I'm almost 100% positive that it was AFTER that point that this problem started happening and I've installed 10.5.2 (which was supposed to fix wireless printing issues.) It's still happening. Here's what happens.
• While connected to the Aiport Express, The printer shows up in the list or printers. Several times I've deleted it and re-added it since this problem started. It shows up as a BonJour printer and it's the only way one can add it. The Mac even picks the right driver.
• System preferences shows the printer in the printer list, and it shows a green light next to it, and it says "Ready, Idle" (or something to that effect.)
• I send a print order from say, Safari.
• The print queue for the HP opens.
• The print queue shows "Opening printer connection" and "Connecting" and it stays like that for a long time until the queue stops itself. The "Pause printer" button turns into "Resume".
• If, while the print queue is trying to connect, one plugs in an Ethernet cable into the MacBook, the printer all of a sudden begins printing any and all print orders in the queue. Note that the Ethernet cable is connected to the same Ethernet hub as the Airport Express.
• One could also send print orders while the Ethernet cable is connected, and this works just fine, but that's not the problem.
• If, while the print queue is trying to connect, one plugs in the USB cable that is connected to the printer directly into the MacBook, this does absolutely nothing. The print queue just hangs.
• I went to the HP website, and downloaded what appears to be a new set of drivers, and setup software. Installation went fine, BUT I could not "set up" the printer until I connected the USB cable that is connected to the printer directly into the MacBook. Again, that's not the problem.
• The HP website also says that Mac OS X 10.5 has the necessary drivers and no installation is needed.
• The HP website also has a page that lists instructions to set up an HP device on a Wireless network. The instructions involve making sure that the device is set up for wireless capabilities, and connecting to it via BonJour and some other stuff. I can't get very far into this process, because I've been over all the menu options on the printer itself and I can't see anything about wireless setup. I've also looked at the manual (PDF) and there's only one single occurrence of the word "wireless" and it has nothing to do with setup. I forget what it's about right now. It's on the second to last page or somewhere near the very end.
• So that's where I am right now. New drivers, no printing. It worked with 10.5 and I strongly suspect that 10.5.1 broke it. And that 10.5.2 did not fix it at all.
• I would like to test my theory by reverting to 10.5 but I've already had to re-install the OS once and recover from a backup once after re-formatting the internal HD. Better not mess with that.
Any comments and/or questions that would help me fix this would be greatly appreciated.

Good news. It appears to be fixed!
Of all the things I've done, I'm convinced that what fixed it was resetting the printing system. A forum linked to from another place I posted this question mention that it helped others. I found how to reset the printing system in Leopard by searching for it online.
I went to System Preferences > Print & Fax and right clicked on the left had sidebar. The contextual menu had the command "Reset Printing System". This warned me that it would delete all my printers. I said OK. Sure enough all my printers were gone.
For good measure, did the following:
- I re-installed the new HP software.
- I re-set up the HP 6210 while connected directly through USB using the HP setup Assistant. This process adds the printer both as a printer and as a Fax in System Preferences > Print & Fax.
- I opened the print queue and the utility and print a test page using this direct method.
- I disconnected the HP 6210 from the computer and connected it to the Airport Express.
- I went back to System Preferences > Print & Fax and clicked on the plus sign to add another printer
- (additional note) In the resulting dialog box, I tried adding the printer as an IP printer (using the Airport Express' IP address) but for some reason could not find the right driver (I was looking for one with the term "OfficeJet"--more on that below). I picked a different driver knowingly and got a weird message about the software being incomplete. Sure enough, printing to this new printer added this way with the wrong driver did not work at all. I decided to try the OS's own automatic way to add the printer (see below).
- In that same dialog window referenced above, I clicked on the leftmost icon (I think it says "Default") and the (at this point wireless) printer was already on the list as a BonJour printer. I made sure to give it a different name than the already added, direct USB connected (same) printer by adding the word "wireless" so in the printer list and print dialing windows and it's print queue it's called "HP OfficeJet 6200 Series wireless" as opposed to "HP OfficeJet 6200 Series" which is the original direct connected (same) printer. And the driver the OS picked automatically is "HP All In One 5.3.1" (as far I can remember--it could be something a little different).
- I sent a print order from Safari, and boom! I started to print almost immediately! After about 5 minutes, I sent it again, and it printed again! Then I printed page one of an email from Mail, and it worked again!
- So far so good. We'll see if this holds up.
Thanks for all the comments, suggestions and links that helped me (apparently) solve this.

6210 all-in-one -- prints fine on Win 7, but right side of horizontal page will not print.

HP 6210 all-in-one installed now on Windows 7 and prints fine. However, with landscape pages, will not print the right 1.5 inches of any NEW page I prepare, but pages prepared before on XP print fine. I've tried all adjustments and it just doesn't make sense to me whta is going on. HELP!!

I actually solved the problem myself by installing still another replacement set of print heads.
Mary

How do i disassemble the printer hpofficejet 6210 all in one ( paperjam with glue paper - gluein)

HP officejet 6210 all in one
Paper jam with selff-stick paper. I can not remove it. I tore it apart while trying to remove it, and now I can no teven see the left over self-stick paper. I need to disaasemble the unit to remove this glue paper.
Wher can I find tool or how do I diassemble it so I can remove the rest of the selfsticking paper.
Thanks
Charlie

The main part of the output tray is not removable. There are a few alternatives: the input tray can be pulled partially open and the printed pages loaded in it - it should not be necessary to remove the input tray completely. The other possibility would be to just print using the automatic duplexer. If you are printing on plain paper or index paper this should work, it would not be suitable for printing on the back side of photo paper.

Using Mac OS 10.6 to drive HP officejet 6210 all-in-one

Have Mac mini using Mac OS 10.6 and HP officejet 6210 all-in-one. Cannot get HP 6210 to print program from OS 10.6.Will Mac OS support HP 6210?

Welcome to the Apple discussions.
Have you downloaded the HP printer drivers for the 6210: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-76195-1 &lc=en&dlc=en&cc=us&os=219&product=421991&sw_lang=&key=null&site=null

Officejet 4622 all in one error status

My officejet 4622 all in one, using windows 8 os, has totally stopped printing anything but test pages. Had the blue light flasing for a week saying it was offline ~ solved that problem, but now all I get is "status: error". Have checked all connections, rebooted wireless router, used every tool available on the printer, absolutely will not print. Don't want to replace it, but I will if I can't get it printing again. Help

Hi @1oldgoat
I see you are having some difficulty with your 4622. There are a few things we can check. First, do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.
Also, make sure you have the latest firmware update. This firmware update can improve printer performance and fix miscellaneous defects.
OJ4620_R1424A.exe
Finally, running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP L7780 All-In-One Error Code 83C00009

I have an HP L7780 All-In-One. A few days ago it started printing mirror image and I had to change it back to normal with each print job. Then today, I tried to use it and the printer is "locked up" The message 83C00009 is on the screen. I have tried all of the resets such as #3, #6 and #9 to no avail.

I had the same error and I just did the following and it reset the printer back to defaults and things are working once again.
1) Turn printer off (pull power cord)
2) Press Cancel button on top of printer
3) Turn power back on (plug in power connector)
4) Keep pressing Cancel button untill it looks like it reset
If that doesn't work let go of the Cancel button, re-press the Cancel button and press the power button on top. Keep holding down the Cancel button until it looks like it reset itself.
I hope this helps.

Deskjet 2542 all in one error: 'the specified module could not be found' when installing to USB

Installation proceeds OK until the USB cable is connected, when the error message is displayed and installation ceases.
I have successfully istalled and run the printer on another XP PC of a similar age - ie old.
I have upgraded the XP OS to SP3 with numerous updates;
Checked that the USB ports read Data sticks OK;
run a/v and malware programs, including Microsoft Safety Scanner;
checked that USB drivers are up to date;
uninstalled driver software and re-installed with software downloaded from HP;
carried out the procedures detailed in HP Support Forum 4022116
Error message the same.
This is for my elderly neighbour - help please!
This question was solved.
View Solution.

Hi @bodger50,
Welcome to the HP Forums!
I understand that your HP Deskjet 2542 gives you the error: 'the specified module could not be found' when installing to USB, on Windows XP.
I would recommend going through the steps in this post, Re: Install Error "The system cannot find the file specified" (hpzprl40.exe). When you get to the printer install wizard section, just use the full feature software and drivers found at this website, HP Deskjet 2540 All-in-One Printer series Full Feature Software and Drivers. As the printer install wizard is only for Windows 7 and up.
Hope this is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Hp printer 6210 all in one won't print from computer

My HP6210 all in one printer will not print from a computer that has Vista. My operating system is Windows. The printer worked fine with my old laptop which did not have Vista. However, soon as I connected my daughther's computer, which has Vista, it will not print. My computer no longer works so I need to use hers. What can I do to get it to work? Thank you,Beeky27

Hi , Welcome to the HP Forums! I noticed that your HP Officejet 6210 will not print from your Windows Vista computer. I am happy to look into this for you! First, I would make sure that the full feature software and drivers are installed, by downloading it from this link: HP Full Feature Software and Drivers. Then I would run the HP Print and Scan Doctor, to make sure everything is working. We will start with these steps and go from there! Hope this helps! “Please click the Thumbs up icon below to thank me for responding.”

HP C7280 All in One Error B042EBCC

My Photosmart Express HP C7280 All in one printer was all flashing lights last night. It would not power off with the power button, so I unplugged it. Now when I plug it back in it immediately shows "B042EBCC" on a blue screen and goes no further. There is also a little blue flashing light under the camera picture next to the slots for the photo memory cards. Any help with resolving this and getting me back to printing will be greatly appreciated. Jere' in MS.

I recently had the same problem with an HP Photosmart C7280, the same model as yours. I eventually managed to get through to HP Technical Support, and they advised that the unit would have to be replaced.
Before calling technical support, I tried all the steps that have been recommended in various posts (the printer reset with *6, removing/reinserting ink cartridges, using a different power outlet in my house, etc), but nothing helped. To the best of my knowledge - and I really tried to get my printer working - the unit is dead.
(Although this is an old post, I came across it when trying to fix the same issue. So, hopefully this will help anyone else who stumbles upon this post. Some other codes my printer showed on the HP "blue screen of death" were B83FCB56, B0075110 and B02BAEC3.)
Regards
Tim

Photosmart C4580 All-In-One - Error Message: Print Cartridge(s) missing or not detected

Hi
I have recently encountered a problem with my printer.
I went to print a document and the following error message was displayed on the printer "Print Cartridge(s) missing or not detected", and the document would not print.
I am unsure as to why this message was displayed as I had not changed anything to do with the printer.
The cartridges that were in the printer had been in the printer since October so I thought that it could be due to the cartridges needing to be replaced, therefore, I changed the black ink cartridge. Once the cartridge had been replaced the error message disappeared and the document printed.
However, I went to print another document shortly after and the error message reappeared and the document would not print.
Due to the fact that changing the black cartridge cleared the error message, I replaced the colour cartridge, however, this did not cure the error message this time.
I have followed all of the advice on the HP support pages about cleaning the contacts etc, however, it has not worked. I have also contacted the support team by Email, but have had no reply.
Does anyone know how to cure the problem, or if in fact it can be cured. I am a university student and desperately need the use of my printer, so any help would be appreciated.

Hi
Yes it did get resolved in the end.
It seems that the fault came from using remanufactured or re-filled cartridges.
I had to replace both of the cartridges so that they were genuine HP cartridges.
Originally I only replaced the one that was causing the problem, but in the end I had to replace both of them. This then resolved the problem immediately.
I hope this helps.
If not, I would advise contacting the HP support team as when they finally replied to my email they were very helpful and quick to reply to queries and offer advice and suggestions.

HP offiicejet 6210 all-in-one

Since I have had Vista, and this occurs on a daily basis, sometimes multiple times in one day, I loose the installed printer.....alas when I try to print, there is nothing to select, therefore I have to manually install another. Everytime I turn the printer off, it reinstalls. When I shutdown Vista and restart/reboot, the printer reinstalls. I had this printer with XP and never had any issues. I have run the diagnostics via the HP website and have the latest drivers, etc I never receive an error number/code. Any ideas or do I just shoot Vista? Thanks.
This question was solved.
View Solution.

Follow these steps and see if it resolves the issue:
1. Click on the start menu and in the Start Search field, type 'services.msc' and press the Enter button.
2. In the Services window, look for HP CUE Device Discovery Service, and double click on it.
3. You should see a button labelled 'STOP'. click on that button.
4. Above this, you should find something which says 'Startup Type'. Change that to 'Disabled'
5. Click on the 'Apply' button and close all windows.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

HP Officejet 6210 All-in-One, print custom sized paper

I need to print on size 3 3/4 x 8 1/2 paper. I click on custom size, then format the size, but it always reverts to 8 1/2 x 11.
They suggested I go to the chooser to choose the Officejet 6210, but it is not one of the choices. Is there another choice that would be compatible? I'm on a deadline to print my daughter's wedding programs...any help would be appreciated!
Is there something I could download to update my printer so it could print on this size paper?

Yes, but it is hard to get working and only supports printing, not scanning.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP 3015 all in one error msg

Error msg NO PRINT CARTRIDGE even though there is a cartridge,
I read all other help blogs.
There is NO paper at all jammed. No small plastic parts loose
Cartridge is in place and has been removed and reinserted many times.
paper has been removed and reinserted many times.
power turned off and on many times.
I want to reset. This happened after power outage. Yes, it was on a surge protector.
Is there any way to reset the whole thing. The cartridge is only a month old and is very full.

Hi @sbu22plankowner,
Welcome to the HP Forums!
I am sorry to hear that you are getting the incompatible ink cartridges error with your HP 1051, but I am happy to help!
Is your printer able to make copies? Copy Documents with Text and Graphics.
Are you using a Mac or Windows Operating System? If you do not know the Operating System you are using, please visit this website. Whatsmyos.
In the meantime, please take sometime and go through this guide, 'Incompatible Print Cartridge' or 'Print Cartridge Problem' Message Displays on the Computer or Prin....
Hope this helps, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP 6210 All in one-- Error: 0xb9000002 165:hw_interrupt

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