HP 6310 started printing 2nd blank page

Hello,
After a year or two of use, my printer ALWAYS prints a second blank page after the document is printed. Paper jams are also getting more common. Is there a "fix" or is there somewhere I can get a repair done if needed.
Thanks,
Tom Allen

Hello there @sirknite ,
I read your post about your printing out blank pages from your Windows 8 system however, this issue does not occur on another PC. In the details you have mentioned, it seems to be an issue with the software on your Windows 8 system, as the other computer does not have a problem. To test this theory, try printing from another program to see if blank pages will still print out. This way, we will know if the problem is originating in one specific program, or in the printer driver.
Skipping ahead a little bit, try running the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results.
Try printing again, and if any blank pages still print out, try Uninstalling the Printer Software, restarting the computer completely, and download and reinstall the printer here: HP Photosmart Full Feature Software and Drivers
Please write me back with your findings and all of the results from your troubleshooting. Include which programs you have tested out and any other helpful information you may have came across.
Happy New Year!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

My HP LaserJet 1018 has started printing only blank pages.

My HP LaserJet 1018 has started printing only blank pages.
Help?
Using Windows XP (Home Version)
Product # CB419A

Could be a number of issues. First could be a bad or not connecting transfer rollers which moves the toner from the drum to the paper. Only way to test is a half test by putting paper on the manual tray and printing a self test. When the back edge enters the printer, open the toner door to stop printing. Remove the toner and flip back the cover over the toner drum to see if there is any image on the drum. If image is present then it could be transfer roller issues. Use the service manual and look under engine diagnostics in the index and it will direct you to a page that shows how to perform an engine test. Do the test to see if you get a sheet of paper with lines on it. If you get lines, then the issue could be the formatter. If no lines and the shutter has been removed then I would think you are having high voltage issues. You may have to bring the printer in for service.

Printer just started feeding a blank page after some, but not all printed documents

Printer just started feeding a blank page after some, but not all printed documents

Hi @cam21 ,
I understand that you are having issues printing, after some documents you are getting blank pages. I would be happy to help you.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
What application are you printing from?
It may be a setting in the application.
Does this happen from all applications?
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. http://www.hp.com/go/tools>Using HP Diagnostic Tools for HP Printers in Windows.
How is the printer connected? (USB/Ethernet/Wireless)
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP L7680 printing extra blank pages

I had repeated issues with LHP 7680 printing extra blank pages. Tried the "new driver" fix and that didn't work. Found the fix: Go to Start, Control Panel, Printers and Faxes, RIGHT CLICK the L7680 Printer, click on Properties, click on Advanced tab. "Spool print documents...." is selected. Change the selection to PRINT DIRECTLY TO PRINTER. Tested and resolved the issue when printing Word and Excel docs

Try this...
1. Go to the Printers folder and right click on the printer icon, then select ‘Run as Administrator’, and select ‘Properties’.
2. Click on the ‘Advanced’ tab, and click on the ‘New Driver’ button.
3. When you have to select the printer driver, select the ‘Have Disk’ button and point it to the installation CD or the ‘7zSxxx’ folder and install it from here. Or you can look under the ‘Manufacturers’ list and select ‘Hewlett-Packard’ instead of ‘HP’, and then select the appropriate printer driver.
4. Complete the wizard, then apply the settings by pressing the ‘Apply’ button. Try printing again, and the issue should not reoccur.
Also, are you using Windows Vista?
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

LR 4 only prints a blank page on Epson 2880. Print preview panes remain blank. Window 7 OS. Need help desperately!

LR 4 only prints a blank page on Epson 2880. Print preview panes remain blank. Window 7 OS. Need help desperately!

Bob
Thank you for your kind consideration of my problem. Up until the software started to print blank pages the preview pane always showed the selected print within the selected layout. Something has changed. Lightroom will print to the JPEG file but only a blank page on the Epson 2880. I've been in contact with Epson support and an IT tech and they tell me the problem is with Lightroom. I'm at my wits end and thinking of upgrading but the glitch may carry over. Uninstalling and reinstalling and deleting the preferences file did nothing to rectify the situation.
Thanks again!
David

How to avoid printing a blank page when there is 'no data' in the report.

how to avoid printing a blank page when there is 'no data' in the report.

try like this
if@section:IND=1
this template
end ifsectionbreak
if@section:IND=2
this template
end if

BI Publisher - if page number is not divisible by 2 then print a blank page

Hi,
I have an BI Publisher rtf word template. I want to be able to print a blank page if the page number is not divisible by 2. Does any body know how this can be done? Your input is greatly appreciated and thank you so much in advance.
MT
Edited by: user11177994 on Mar 29, 2010 8:19 AM

Hi Dominic,
Thank you for the link. The problem that I have is when the job specification last page prints on the front of the page, and the next job specification prints on the back of that page. There is no way I can control what page it is going to print on. This is depending on how much description the user puts in. Any suggestion is greatly appreciated.
I do have another issue too, and you maybe able to help me with this. Below is a list of form fields on my template. When the job specification is printed on more than one page, I could not get the fk_job_title to print on the continuous pages. Is there a way I can code this fk_job_title to print on all of it's continuos page? I have tried many different ways but could not get it to print. I also posted this in the forum, but didn't get any respond.
** form fields **
CLASS TITLE: F fk_job_title PAY GRADE: p_grade
JOB CODE: job_code SALARY RANGE: s1 - s2
LOCATION OF WORK: work_location
GENERAL DESCRIPTION: general_descr
ESSENTIAL WORK TASKS: work_task
KNOWLEDGE, SKILLS, AND ABILITIES: knowledge_skill
EDUCATIONAL AND EXPERIENCE: education_exp
SUBSTITUTIONS: sub
CERTIFICATIONS/LICENSES: certification_license
OTHER JOB ASPECTS: job_aspect E
PB
Thank you so much,
MT

I have Firefox 5.0 set to start on a blank page. However, about 50% of the time, instead of starting on a blank page, it starts by showing the pages of the last session. How do I correct this, or is it a known bug?

Tools > Options > General > Startup > When Firefox starts: Show a blank page. (I.e., Show my windows and tabs from last time is NOT set.)
Firefox does not crash when exited the previous time. However, about half the time, when I start Firefox again, it shows the last websites I visited, despite the startup setting.
Feel free to write me if you need any extra info.

Perhaps your install of Firefox is hanging on exit, triggering the session restore.
You can disable session restore by changing a hidden preference.
Type about:config into the location bar and press enter
Accept the warning message that appears, you will be taken to a list of preferences
In the filter box type resume to bring up a small number of preferences
Double-click on the preference browser.sessionstore.resume_from_crash to change its value to false
*solution courtesy TonyE
https://support.mozilla.com/en-US/questions/754840

Creating a template in Pages is straight-forward as answered here previously. Is there and equivalent for iBooks Author which can start with a blank page and build up the template as required? or can one only adapt a ready made template?

Creating a template in Pages is straight-forward as answered here previously. Is there an equivalent for iBooks Author which can start with a blank page and build up the template as required? or can one only adapt a ready made template? This has proved unsatisfactory to me so far. Lines are left in etc.

There are two basic menus for fonts - one from the main menu bar and one from the toolbar. You can also bring up the font manage dialog.
I don't recommend trying to hard to force an otherwise foreign font, as it inevitably needs to be usable/supported on iOS as well, and that can get tricky w/3rd party fonts, as an example, even with the expanded font support in the latest iBA.
If you need to discuss fonts more, I suggest starting a new thread....preferably with a slightly more brief title, thanks.

My psc2115 only prints a blank page except from toolbox in diag mode

hi any one with an suggestions please, i have a psc 2115 all in one it goes through the motions for printing but only prints a blank page except from the laptop on a network share, iv tried new drivers, tried microsoft fixit, tried the hp diag software, still not working, its just printing a plain page, in print preview it shows the page that its gonna print then prints a plain page. tried all the hp support and the MS technet and it still dosent work , on the network share it only works from the wifes laptop (win 7) it prints ok. on my workstation (xp pro) it prints from the toolbox diag screen it will print a diag test page. ive un-installed and reinstalled the driver iv rest factory settings, im out of ideas fro the moment, any ideas please

Hello Burnhug 54,
Thanks for the post. With this one, I've included a document below that should assist with this one. It was some very good basic t-shooting tips. If after going through these steps, you are still getting blank pages, then be sure to check your driver from control panel and from one of your applications. Ensure that it is indeed the PSC2115. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en&product=91430&tmp_t...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu05210&tmp_task=solveCategory&cc=us&dlc=en&lan...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

HP c4280 printing out blank pages

No matter whether it is color or black, it prints completely blank pages. It sounds like it is doing the print job, but comes out blank. This printer has not been used in 3 or 4 months, but I know the cartridges have ink in them. Is it possible that I need fresh cartridges or could this be caused by something else?
Thanks

I forgot to add that im using windows vista home basic and this is the first time using the printer on this computer. I did install the drivers though.

Adobe PDF printer and "Start printing after last page is spooled"

Hi,
After calling the Belgian Support for Adobe Product, I'm trying to have some information here.
Hope to get some help.
We use acrobat pro XI on windows 7 client and when we print a test page with the "adobe pdf" print queue on network share, we get a printing error when the "start printing after last page is spooled" is selected in the advanced tab of the printer queue. (document is not generated, and stay in the spooler with an error).
This problem is not present if printed localy or when we use the "start printing immediately" or "print directly to the printer".
The support agent from adobe Belgium told me that the reason is generating adobe pdf on network share is not a supported operation. We have to save the document localy all the time.
Is it really an answer from Adobe ?
Do you have an other explanation ?
Thanks for your help,

Thanks for your very good explanation Dov.
We use Adobe livecycle for this kind of purpose.
The situation described is diffrent, but you completely repond and I will be able to have some element to find a solution.
In fact, I'm implementing a softwate called DeviceLock, used to control connected devices (usb, network, drive). But this software, once installed, change the local printer parameters from "print directly to the printer" to ""start printing after last page is spooled".
As we use redirected folder in our environment and users cannot use local drive (for user's data backup) you will understand the problem.
Of course, we should be able to force the correct settings back, But Devicelock seem to change this settings after policy refresh.
I have contact with Devicelock about this problem of course as their software modify the settings, but was looking for a reason why we were not able to use the "start printing after last page is spooled" parameters with adobe Printer.
Thanks for your explanation,
PS:The driver's dialog won't prevent you from setting “Start printing after last page is spooled” or “Print directly to the printer” but setting either of those options will cause the operations to fail as you note.
note that only "Start printing after last page is spooled" cause an error and this, only for network share location. The "print directly to the printer" or the "start printing immediately" work fine either on a local drive and a network share

Officejet 6500 prints 1 blank page from pdf files and nothing else

We just installed this printer. It prints from websites, word, quickbooks just fine. It also successfully copies and faxes. When we try to print from a adobe pdf attachment it prints one blank page and that is all. This also happens when we try to print from googledocs.
Thanks!
Message Edited by laura1982 on 06-05-2009 11:19 AM
Message Edited by laura1982 on 06-05-2009 11:20 AM

I have the same problem with an HP Officejet Pro L7680. Moreover, it now only prints double-sided!

HP 6510 printing only blank pages after changing print cartridges

Hi,
My HP 6510 is printing only blank pages after I installed new print ink cartridges. I tried cleaning the print heads, aligning the printer... which did result in some pages printing with a little color (but it seemed "off" to me). That said, when I try to print a regular document from my PC it only prints a blank page.
I can't seem to figure this one out on my own - please help!
Thanks!
Chloe

The document here may help resolve black not printing on your Photosmart 6510. Be sure the cartridges are vented as shown in solution two.
Is your printer still in warranty? You can check with HP's warranty tool here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Photosmart All in one C4780 Printer prints only blank pages, connected to a MacBook Pro

My Photosmart C4780 all in one printer which is connected by USB to my MacBook Pro OS 10.6.8 prints only blank pages, and no text; I have turned it on and off; disconnected and reconnected; uninstalled the HP software and reloaded and updated drivers, firmware and patches. The scan function works and scans the document to my Mac. The copy function also does not work; when I press the OK function next to the copy icon, nothing happens

Hi mpmehta
I understand you are not able to print in black and the copy function isn't working.
I will be happy to assist you with this.
Make sure the printer is connected directly to wall outlet. (don't use a power hub or a surge protector)
Try and print a hardware self test on the printer to find out if it is a hardware or
software issue. Click Here.
I have included a document for not being able to print in black.
Here is a document for the copy function not working.
If you require further assistance please provide the following so I can assist you better.
Did the configuration page print?
Any black print on the page?
What are the ink levels?
Are you getting a error when trying to copy?
Please let me know the results.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP 6310 started printing 2nd blank page

Similar Messages

Maybe you are looking for