HP 6310 WILL NOT PRINT COLOR PICTURES

MY 6310 ALL-IN-ONE PRINTER WILL ONLY PRINT BLACK AND WHITE PICTURES WHEN COMMANDED FROM MY HP DESKTOP {VISTA}. THE SAME PRINTER WILL PRINT COLOR IMAGES WHEN COMMANDED FROM MY HP LAPTOP {WINDOWS 7}. A COMPARASION OF THE PRINTER PREFERENCES FOR BOTH COMPUTERS ARE IDENTICAL. THE LAPTOP IS CONNECTED WIRELESSLY WHILE DESKTOP HAS A USB CONNECTION TO THE ROUTER.

Try cleaning the color cartridge, see this HP link.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
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Similar Messages

  • CS3 will not print color pictures

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    Check the updater and make sure you installed the updates for Photoshop CS3.
    But most likely this is a configuration issue with your printer driver.
    Many drivers do have settings that force black and white printing, overriding what the application sends to the driver.

  • HP Officejet 6500 e709 will not print color from my Mac

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    Hi @bvedder ,
    Thank you for visiting the HP Support Forums and Welcome. Thank you for the detailed message, tells me where to look for a solution for you. I have looked into your issue with the HP Officejet 6500 E709 Printer and not able to print in color with your Mac.
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    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • My  Macbook Pro will not print color to my HP B209 Printer, only black and white...

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    Hi ..
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    Try cleaning the color cartridge, see this HP link.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • TS3147 Our printer will not print color

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  • HP C309a Alignment Fails and Will Not Print Color

    Hello,
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    According to this page: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02435884&cc=us&dlc=en&lc=en
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    ======================================================================================
    * I am an HP employee. *
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
    ***Click on White “Kudos” STAR to say thanks!***

  • HP Envy 5660 Will Not Print in Color from Desktop

    I have a new Envy 5660  e all in one printer. Prints in color from my I phone and I pad but will only print in black from desktop running OSX 10.6.8.  No error messages just will not print color from my Mac. 

    Hello @zeitman , and welcome to the HP Forums, I hope you enjoy your experience!
    I see you're having issues printing color. I would like to try and assist.
    Due to system limitations, the printer requires a minimum of 10.7 to be installed.  You can, however, download and install the Mac print software relating to HP.  This should allow you to have functionality:
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    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Hp all in one 6480 Will print text but will not print pictues

    I can not determine why the printer will not print a picture but will print documents.  It comes back paper jam but there is no paper jam.

    Nobody? This has to be a simple fix, but I can't figure it out!

  • HP Photosmart 7525 not printing color correctly

    HP Photosmart 7525 will not print color from any application.
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  • OJ Pro 8625 will not print in color only shades of gray

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    Hi there @ChuckHilde 
    Welcome to the HP Community
    I saw your post about how you cannot print in color, and I would like to refer you to try the steps I previously recommended in another thread. The printer itself prints in color, therefor there is most likely settings on your Mac that need to be changed.
    Click here to get to that thread and try the steps: Re: Printer Only Prints Pictures in Black & White
    You should be able to print in color after those steps!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • MY printer will not print in color

    My laptop and printer are only printing in black and white will not print in color. I have tried printing with a different laptop and it printed the pictures in color.
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    Regards, 
      Aido2014

    Hi there @Aido2014 ,
    Welcome to the Community!
    I read your post about one of your computers will only print black and white, and not in color. I am writing you back to make my suggestion to you.
    I would suggest trying these steps to hopefully get the color printing again:  Fixing Print Quality Problems for the HP Deskjet 3050A (J611) All-in-One Printer Series
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    Please keep me posted with your results and I will help out some more if needed!
    Have an awesome Friday!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • My 3210 will not print in pink/magenta. photos and other pictures print in green tones.

    my 3210 will not print in pink/magenta.  photos and other pictures print in green tones.  i've seen posts clear back from 2011 with no replies or solutions.  if this is hp's definition of product support, i will be sure to choose a different manufacturer when purchasing my next printer ... which will be SOON.

    Hello @justjen ,
    Welcome to the HP forums.
    I understand that your Photosmart 3210 stopped printing magenta.
    I would like to help.
    Try going through the steps in the following document.
    Printed Colors Are Not the Colors Expected
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Laser Jet Pro CM1415fnw color will not print from eprint

    Laser Jet Pro CM1415fnw color printer will print from laptop but not from email. Signal on printer has strong internet connection and so does computer.  I tried to send a pic with my phone but it did not print.

     I will need a little more info in order to help out. If you send the printer an ePrint of a text document, will it print that plan document? Also, if the picture that you are sending is less than 100 DPI (dot per inch) the printer will not print that because of the quality. You can send the picture to the computer, open it and the right click on it and look under “properties” and it will give you the DPI information.  It is labeled vertical and horizontal resolution. Lastly, what type of phone do you have? What email client are you using to send the picture to the printer? 
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?

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