HP 6490 running on windows 7. Cannot get printer from offline status. prints ok from laptop.
I have a 6940 printer running on windows 7. Went on vaction and had everything turned off for a week. Turned everything back on and now printer will not come out of offline status. Printer is on home network plugged into a router. Printer will print from my laptop using XP. Everything was fine before.
Thanks for the reply.
When I use Remote Desktop and use the Public IP of the router without the port number (49250), I am able to get into the server. However, when I try to use RDP with the [Public IP]:49250, it will not connect to the 192.168.0.30 workstation.
Right now the router is program to forward port 49250 requests to the 0.30 workstation.
I am going to work on the Inbound/Outbound Firewall settings today and see if this will resolve the issue.
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