HP 650 NOTEBOOK PC SOME KEYBOARD KEYS NOT WORKING

HELLO, I HAVE A PROBLEM WITH MY KEYBOARD KEYS.
SOME OF THEM DONT WORK, SO  I THOUGHT IT WAS THE KEYBOARDs PROBLEM
SO I JUST BOUGHT A NEW KEYBOARD  PART. I TOOK OF THE OLD AND INSTALLED THE
NEW ONE...STILL THE SAME KEYBOARD KEYS  WONT WORK. PLEASE HELP ME...
THANX, N.
This question was solved.
View Solution.

Hi lialou,
I got your message about the new keyboard failing.  I would recommend doing a full System Recovery to see if that restores the function back to those keys.  Make sure that you back up your data beforehand.
Performing an HP System Recovery (Windows 7)
Performing an HP System Recovery (Windows 8)
If that doesn't work it could be an issue with the connecting cables and you should give us  a call regarding repair options.  You can reach HP Total Care at 1-800-474-6836 in North America or start here if you live outside of North America.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

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