HP 650 Notebook, Win 8 64bit, Won't boot after HP attempted update?

I have had this laptop for about 2 months, and today it just froze when I was opening my browser. It hung for like 10 minutes with no message, I had a cursor but clicking it anywhere on the desktop did not do anything. Mousing over the sides of the screen did not slide out the Win 8 menus etc. So I was in a hurry and held the power button down for 2 seconds until it clicked off. Then powered on again. (I have done this a thousand times with Win XP/Vista/7, when they hang for whatever reason.) Upon powering on, the little 'busy' circle was going forever without bringing up the login screen. No message, no error, no indication it was updating anything, etc. Win 8 has done that to me before on this laptop, and i just power down and start again and it normally comes up. So after another 5 minutes of nothing I forced it down and tried to bring it back up again. This time I got a message saying "Applying Updates (100%)..." and it sat there for another long time, this time I waited at least 10 minutes again. The 100% never changed - there was no moving bar - and no other messages of any kind.
It finally blanked the screen to black and said it could not boot and I need to install an operating system.
Nice.
I booted again, and it said that Windows needs to be repaired, so insert my disks etc. But I never had any disks when I got this laptop from tigerdirect.com. I found my order Invoice, with a serial number, and I have my HP Registration email. I responded to that email to ask for help, but do not know if that is monitored or not. tigerdirect does not provide technical support - it has to come from HP.
I googled instructions for creating a Win 8 install disk to repair the boot record, and I could do that IF ONLY I knew what my Win 8 product license ID was! Win 8 was pre-installed, and I can't find anything with the Win 8 license on it! So I cannot get Win 8 even for a boot disk, if I don't have the license #.
Is there someplace online here that could take my laptop serial #, and tell me what Win 8 license was pre-installed on my laptop???? That would help me out a LOT. I personally am DONE with windows, but its my wife's laptop, so I have to try and get it fixed for her. :-/
thx,
sw

Hello Dreddurius
I am sorry to hear you are having issues with Windows 8. To do a full factory recovery on your computer simply refer to this document and follow the instructions.
I hope this resolves your issue with Windows 8 and you can get back to enjoying your HP computer. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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