HP 6500 E709n won't print black...attempts to align have failed.

My HP 6500 E709n suddenly stopped printing black. I've cleaned the cartridges and cleaned the print head. Two attempts at alignment resulted in the message, "Alignment failed." Did the unplug/wait/plug back in game, held down the # and 3 keys while plugging back in. Black ink is still dead. I bought the printer new in October a year ago, but barely used it because it was in another location. Only started using daily last month...perhaps up to 5 pages/day. It's ridiculous that a printer would last 13 months, with extremely low usage.Of course it's one month out of warranty. I would prefer not to have to recycle it and waste $200+. A printer repair person (yes, they do exist) will likely cost more than the cost of another new printer. Appreciate any new suggestions.

Try the steps in this post.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Officejet 6500 - suddenly won't print black ink

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You need to get a new printhead
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MX892 won't print black

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Hi salachic,
Because you have replaced the ink tanks and performed cleanings and you still are unable to print black with your PIXMA MX892, it is recommended that you contact live technical support . There is NO charge for this call. Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays).
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Printer won't print black ink; have already replaced printhead 1 month ago

My Office Jet 6500 e709n stopped printing black ink first part of December. I followed all the instructions on the HP site and cleaned printhead several times, replaced ink with new cartridges and ended up replacing the printhead and purchased from HP with a return of my old printhead. I installed easily and printer worked. Now one month later, the black ink does not print again. I have cleaned printhead several times, replaced ink cartridges and checked vents. Any other solutions? Is it time to buy a new one? I'm a little frustrated that the HP printhead I purchased only one month ago appears to need replacement so soon.

Hi @StMelG,
Welcome to the HP Forums!
I noticed that your HP Officejet 6500 e709n will not print in black. I am sorry for the frustration, but I am happy to help!
Please take a look through this guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-On....
If you have been through this guide already, and the issue is not resolved. Then I would recommend this post, Re: black ink not working, by @Bob_Headrick.
If neither options fix the issue, please call our phone support at 800-474-6836 for your upgrade options. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this information is helpful!
RnRMusicMan
I work on behalf of HP
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IMac OSX 10.6.8 will not detect HP Officejet 6500 E709n series wireless printer

I had my iMac OS 10.6.8 unplugged for a week and just hooked it back up today and for some reason HP Officejet 6500 E709n Series wireless printer cannot be detected. I have tried everything... AppleCare could not help... they said to install the HP software off HP's site... I did but my computer will not recognize the printer in default printers. I have tried talking to HP Support and they mentioned something about DDS corruption but do not want to pay $99 for that to most likely not be the reason. I have tried calling Verizon because AppleCare said it was a network issue and then Verizon said it was a software issue.
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uhhhwords,
This article should get you operational as it covers the offline errors you are getting. Give the steps a shot and let me know if it helps:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en &product=3795406&tmp_track_link=ot_search
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Clara- I did call phone support as I stated in my post; and their response was extremely irritating, just like your last post. Told Surha the phone guy all that I had already done and he kept telling me to do the same things. Didn't even say, I know you did this but let's try it again.
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Won't print black ink

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Hi @turtleinthesand,
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HevnLgh
I work on behalf of HP
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Won't print black

My photosmart 5510d all in one gradually stopped printing black. I have replaced the cartridge twice and run the printhead cleaning feature on the tools three times. It still won't print black. It prints color just fine. The printer is not under warranty anymore.

Cleaning the printhead as described in the video in the post here may help resolve black not printing on your Photosmart 5510.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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HP officejet 6500 wireless suddenly stopped printing black ink.

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Welcome to the forums Irgoodspeed
I saw your post about your Oj 6500 Wireless no longer printing in black ink. I noticed you have already changed the cartridge which did not help.
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R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Photosmart 5200 won't print black ink

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Hello,
Since you have replaced Black ink cartridges and tried performing Clean Printhead and issue still exists, i'd suggest you to call HP Tech Support for further assistance.
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If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Hp 5510 won't print black before and after installing new cartridge. have done specified checks.

HP Photosmart 5510 won't print black before and after installing new cartridge. Have done specified checks.

sueali301 wrote:
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Hello @valster101 and welcome to the HP Forums!
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Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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HP 6500 E709n won't print black...attempts to align have failed.

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