HP 6500 officeject all in one printer not printing black ink

HI there, every time I install a new cartridge, I go through all of these steps and end up purchasing another set of ink because I exhausted all of the ink by cleaning the cartridges. I don't understand and wish that I would receive a refund for all of the ink I have purchased with no resolve. At 68.00 a pop, back to back, I am a little frustrated. I still have the same problem of black ink not printing. HELP! I have done everything to trouble shoot the problem!

Hi @sunnybaby
I appreciate the troubleshooting you have done thus far, and completely understand your frustration. There is something else I would suggest trying, if you have not done so already.
My own personal recommendation, not one of HPs, is to use the solution offered in the following video. I only suggest doing this if he printer and printhead are out of warranty.  Hot Water Printhead Flush - HP Ink Series Printers with removable Printhead.
I have recommended this solution to others and have seen success, but I can not guarantee this will resolve the issue, it is an end of the line kind of effort. I hope it helps.
PaganC wrote:
    flushing it worked, Yeah!!!!!!! thanks for your help.
Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on a newer model, or discuss the option of replacing the printhead!  If after all of our efforts the issue remains, I suggest calling HP. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Thanks for reaching out to the HP Forums. I hope one of my recommendations resolves the issue.
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Sunshyn2005 - I work on behalf of HP

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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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HP 6500 officeject all in one printer not printing black ink

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