HP 6700 Blank screen and blinking lights

When i start my printer it is showing for ashor while a bleu screen with the code "B814A896". The is get a complete white screen with the text "Turn the printer off and on again" and all lights are blinking. I have tried everything:- Unpluged the powre caple in all possible ways.- Replaced the cartridges.- looked up the problem on internet. I am working with Windows 8.1 and the printer is connected wireles. Please let me know what the best is to do here...Thanks 

hello ! Thanks for posting on the HP Forums! I should be able to provide some suggestions that may help.  Are you getting an error on the printer or does it just go blank and flash?  The first thing I suggest is to plug the printer into the wall outlet directly if it is currently in a power surge protector or extension cord. This may sound silly but this will ensure the printer is getting full power and may eliminate any unnecessary troubleshooting. If the printer is no longer getting full power from the power surge or extension cord it may give false errors, have poor connection,paper feed issues and quality issues. Here are some settings you can have changed in the router for networking a printer.  You should be able to contact your router company and ask them to make sure: ~ Network name and password need to have NO SPACES OR PUNCTUATION
~ Must be using WPA security
~ Encryption Type 128-bit
~ Dual broadcast Wireless b/g/n (printer will only connect to g)
~ MAC filter needs to be turned off
~ Multicasting Must be turned on
~ Bonjour must be enabled
~ Dual band set to 2.4 Ghz
~ Correct Wireless Channel (not 1,, 6,, 11)
~ Router Firmware Updates
~ Firewall settings need to be at there default settings, or set to a lower security
~ Following ports need to be un-blocked:
Incoming (UDP) ports : 137, 138, 161, 427 (iPad 80, 443)
Outgoing (TCP) ports : 137, 139, 427, 9100, 9220, 9500 (iPad 5222, 5223)  Please post back and let me know how it goes! 

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    Product Name: HP G62 237 CA Notebook PC
    Short description of the problems:   
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    Model: HP G62 237 CA Notebook PC
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    Product Config ID: 049C110000202710000020000
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    Note: the fan is still running; the Power button is functioning but seems stuck here forever!
    I’ve already carefully read this HP Support document titled “HP BIOS Application Selected is Corrupt or Missing”:
    http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&​lc=en&dlc=en&docname=c01443485#N144
    If really is the BIOS problems, then I will have the difficulties of updating a Window-based BIOS when I couldn’t even load Window!
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    Please explain to me that what are the problem areas and the root causes if is possible?
    What steps or other tests can be done to make it work again?
    Do you think replacing the entire MotherBoard can cure the Blank Screen with blinking cursor?
    [Warranty: expired! I am the original purchaser & the end-user of this HP G62; acquired 2 years ago directly from a trustworthy source: staples (in Canada). Would HP Support still willing to service it for an extra charge?]
    Thanks in advance for any suggestion and idea!
    Owenson
    ===========================================

    Stuck with Blank Screen with blinking cursor; ESC key couldn’t bring up Startup Menu; OS is not loading
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    Short description of the problems:   
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    DETAILED INFORMATION:
    Product Name and Operating System:      
    Model: HP G62 237 CA Notebook PC
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    Build Number: 1932 PC 14.34 11/11/2009 02:36:14
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    Copyright © 2000-2003 Intel Corp. All Rights Reserved.
    --- After that, OS was not loading …
    --- Press ESC key couldn’t bring up the Startup Menu during boot up
    --- Blank screen with blinking cursor thereafter and seems stuck here forever
    Procedures performed for troubleshooting:
    Tried hard reset for more than 5 times (removed battery, AC adapter disconnected and then hold down the Power button for more than 60 secs) and tried reseating memory too; same result with Blank Screen with blinking cursor after each reboot.
    Connected to an external monitor [Fn + F4/F5] to see whether there was any display, nothing has showed on the external monitor, it seemed that no connection established between the two.
    Finally, took the long journey to follow the Service and Maintenance Guide of HP G62 to remove the CMOS battery for well over 15 minutes and put it back. But the result was again disappointed. Tried 4 times already. The latest error message is:      
    The CMOS checksum is invalid. The CMOS will be reset to the default configuration and will be rebooted. Please check your BIOS Setup options to see if they change.
    CMOS Reset (502)
    ENTER – Reboot the system
    After this message, the same Blank Screen with blinking cursor came back. And pressing the ESC key couldn’t bring up Startup Menu when booting up …
    Note: the fan is still running; the Power button is functioning but seems stuck here forever!
    I’ve already carefully read this HP Support document titled “HP BIOS Application Selected is Corrupt or Missing”:
    http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&​lc=en&dlc=en&docname=c01443485#N144
    If really is the BIOS problems, then I will have the difficulties of updating a Window-based BIOS when I couldn’t even load Window!
    (Note: Boot from USB has no point because right now I couldn’t change the boot sequence because the various “Startup Menu” options are not showing up!)  
    Secondly, I am still stuck with the Blank Screen with a blinking cursor after I passed the first screen of “Press the ESC key for Startup Menu” when re-booted again!
    Thirdly, I have formatted my Hard Drive more than 3 times during the last few days for testing; I don’t have the OEM pre-loaded Win 7 with me anyone … and I don’t think I have the UEFI installed previously on my system. I did try hold down the Win Key + B with the most updated BIOS in the attached USB …, it came back with the same blank screen with a cursor blinking after reboot.
    Note: the Blank Screen I’m experiencing right now is not completely black, in fact, there is background light from behind the screen and on each reboot, I can see the HP logo and the left corner message of: “Press ESC key for Startup Menu” … So, I suppose that my computer screen is not physically broken at least.
    Requests:
    Please explain to me that what are the problem areas and the root causes if is possible?
    What steps or other tests can be done to make it work again?
    Do you think replacing the entire MotherBoard can cure the Blank Screen with blinking cursor?
    [Warranty: expired! I am the original purchaser & the end-user of this HP G62; acquired 2 years ago directly from a trustworthy source: staples (in Canada). Would HP Support still willing to service it for an extra charge?]
    Thanks in advance for any suggestion and idea!
    Owenson
    ===========================================

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    Carolyn
    Message was edited by: Carolyn Samit

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