HP 6700 printer will not enable web services.

My HP 6700 printer will not enable web services. I've already downloaded the firmware update, manually entered the IP and DNS numbers... shutdown the printer and turned it back on.But when i try to enable web services it try's for a while then says web services could not be enabled.. any help would be appreciated. I have vista.
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Hi there, two other things you could try (if not already attempted) are:
Check to ensure that you have the latest firmware for your router – review your router documentation/help (or the router manufacturer’s web site) for information on how to check for and install firmware updates.
Restore factory defaults - The factory default option is usually found in the Setup>Tools menu on your printer. Do the following on your device:
Remove/Disable Web Services
Restore factory defaults/settings (depending on the printer this is found under the Setup>Tools menu, or the Setup>Web Services menus, but varies by printer)
If prompted, re-do initial setup of your device and add it to your network
Re-enable Web Services
Once the Web Services information sheet is printed, use the printer claiming code to add your printer to your account on ePrintCenter
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I am an HP employee.

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Office jet 4630 will not enable web services

I have the printer installed on my computers wirelessly and the wireless connection says it is excellent but when I hit the button to connect it to enable web services I get an error telling me that my printer could not connect to the server. Tells me to check my internet connection or the proxy settings. I have checked everything, including the proxy settings and nothing has helped. I contacted HP customer service and they were about useless. I contacted my ISP as suggested to help me with my proxy settings and they were just as useless. I am fed up and ready to return the printer, but I would really like the instant ink program. I am not sure if this is just a problem with this printer or all of these types of printers. Any help would be appreciated on how to get this fixed or what to do, that is not someone telling me that I need to talk to someone else. I even had my son who is a computer engineer try to fix it and he couldn't do it, so I am baffled. HELP!!!

Hi Theladie and welcome the HP Support Forum. It sounds like the printer is on your local WiFi network but does not have internet connectivity. Here's what you can try to resolve this issue:
Get the printers IP address (this should display under the wireless menu on the front panel) and enter it into a browser on an internet connected computer
This brings you to the printers embedded web server (EWS) page
Click on the Network tab and then on the Networking link at the left hand side of the page
Click on the Network Address (IP) option, toggle the Manual DNS Server button and enter the following settings:
This solutions has worked for other people experiencing the same problem, hope the information helps.
Best
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I could not enable web services on my laserjet 500 colour M551 printer

I could not enable web service on laserjet 500 colour M551 printer but i proper configure the ip & dns. The internet is working properly from laptop or desktop on this lan port. what to do?

@garytech1,
Wouldn't inputting those settings disrupt their connectivity within their own network?
Why would those IP settings work?
Curious, mostly. I have 25 of the M551 units on our network and every last one of them has the sticker saying it can be used with HP ePrint, however the "Web Services" tab in the EWS that is supposed to be the place to turn on or activate the ePrint option ... is not there on their EWS pages. Installing the latest firmware does not bring the option in. I've not located any option to enable it. From the printer's menu, there is a place under "How to Connect" for the ePrint option but it reports that it isn't enabled.
I just want to be able to enable that functionality. I've done it on other HP models, but can't find the option on these units.

Can not enable web services. printer on the network. default ip not connecting using auto ip

B210 - have tried resetting defaults . default IP address will not connect to network with auto IP had to set IP addrtess manually something similiar to the properties on the verzion hot spot. can not disable web services - never enabled.
no Primary or secondary DNS server. not sure if this is problem. can print ok thru network.
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Hey bobupton!
Try going into the printer's EWS and using Google's public DNS servers (8.8.8.8 and 8.8.4.4). It sounds like you know what you're doing so I skipped a few steps on how to get there but if you need more help with it let me know!
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

M451dn can not enable web service tab

I BOUGHT A NEW LASERJET PRO 400 M451DN
NETWORKED PRINTING WORKS PERFECTLY
TRYING TO ENABLE WEB SERVICE TAB AND SAYS "CONNECTION ERROR CHECK CONNECTION"
ITS ON MY DMZ SEGMENT WHAT DO I LOOK FOR?
THANKS IN ADVANCE FOR ANY HELP
JOHN

Hello,
The first thing I would do is follow step six in this document to set a static IP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&cc=us&dlc=en&lc=en&product=4023246&tmp...
When it askes for DNS information, enter in Google's DNS. Preferred DNS = 8.8.8.8 Alt DNS = 8.8.4.4
If the printer is on a corporate network, it may require a proxy to get an internet connection.
If that does not help, if you could provide me with the following information it would help me out. First, who is your ISP( Internet Service Provider, i.e. Comcast, AT&T, Verizon, ect.)? Second, who is the maker of your router? Lastly, what is the model number and firmware version of your router?
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My phone simply will not access web services despite showing EV symbol

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Can't Enable Web Services HO Officejet 6700 Premium

Printer is connected to a home wireless network. Using the printer contorl panel set up it continues to say "update could not be downloaded". Hit Retry but always fails. Checked wirless connection and its working.
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I am trying to enable web services, and yes, i can print from the computer, finally.
thanks.
laur328

Advised to disable/reenable web services. Printer console only indicates 'remove web services'.

Four emails stuck in queue. Advised to disable/reenalble 'web services''. Printer displays only
'remove web services'. (HP Officejet Plus 8600 Pro All in one; Windows 7, IE8).

Hello MurrayJ,
Once you remove the web services, the next time you access the web services menu you will be prompted to enable the web services once again. If you have removed we services and are still only seeing this option, then you may need to contact tech support for a semi-full reset.
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My wireless HP Deskjet 3050 printer will not print from web sites.

My HP Deskjet 3050 J610 printer will not print from web sites - it prints ok from WORD, etc. I keep getting the error message: "An unknown error occurred while printing." This problem only arises with Firefox browser.
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That sounds as if you need to investigate to see if you were able to clear all of the paper that was causing the jam.
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Hi. Go to this link http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114788&cc=us&dlc=en&jumpid=reg_R1002_USEN&lc=... and download the PDU and run it.
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My HP Envy 120 wireless printer will not print from my ipad.

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No problem, I hope my responses were helpful in some way. The claim code that was printed on the "Important Printer Setup instructions" page when you enabled web services is the printers unique email address, when you append it with @hpeprint.com. AS you have seen, when you send an email from your iPad tot his address with either text content or a file attachment it will print on your Envy 120 provided both the printer and the iPad are connected to the internet via your WiFi network at the time you send the message. Just in case you run into any issues with ePrint jobs being delayed or not completing, here is a support document that gives possible causes and solutions.
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If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

How to Remove & Re-Enable Web Services on LaserJet printers supporting ePrint

If your LaserJet printer has been disconnected from or failed to connect to Web Services, you may need to power cycle your printer to reconnect. If that does not resolve the problem, you can remove web services, wait 30 seconds, then re-enable web services to re-establish your connection to ePrint and Print Apps. Note: this last step will result in a new email address being assigned to your printer.
How do I remove HP Web Services for my LaserJet printer?
Print a configuration page from your product, and locate the IP address.
At your computer, open a Web browser and type the product IP address into the address line and press Enter. The HP Embedded Web Server opens.
Click the HP Web Services tab.
Select the option to disable Web Services.
How do I enable or re-enable HP Web Services for my LaserJet printer?
To use HP ePrint, you must first enable HP Web Services. Re-Enabling Web Services uses the same procedure as enabling the Web Services.
Print a configuration page from your product, and locate the IP address.
At your computer, open a Web browser and type the product IP address into the address line and press Enter. The HP Embedded Web Server opens.
Click the HP Web Services tab.
Select the option to enable Web Services.
When Web Services are enabled, ePrint information appears in the HP Embedded Web Server. Look for the e-mail address that is automatically assigned to the product. The product also prints an HP Web Services information sheet that contains this e-mail address and instructions
If you were unable to register your printer in www.hpeprintcenter.com within 24 hours of printing your information sheet, you must re-enable the printer code by reprinting your information sheet. The information sheet will also provide your email address if you have forgotten it.
How do I print the Web Services Information Sheet for my LaserJet printer?
You can only add the printer to your HP ePrintCenter account within 24 hours after printing the information sheet. You can re-print the information sheet at any time from the printer control panel.
Print a configuration page from your product, and locate the IP address.
At your computer, open a Web browser and type the product IP address into the address line. The HP Embedded Web Server opens.
Click the HP Web Services tab.
Click the Print Information Sheet button.
I am an HP employee.

To help improve the organization and information sharing in this forum this post/discussion has been closed and replaced.
Please see this post: <link to new “Enable Disable Web Services on your printer” post.
If after reviewing the post above you still have questions/issues with your web-connected printer, you can either review and comment in existing posts in this forum that report issues like yours, or if necessary start a new post requesting assistance.
Miles
HP Employee

Enabling Web Services

I've installed, uninstalled and re-installed driver & software in my Officejet Pro X576dw, employing both ethernet cabe and via wireless connection but neither method would enable Web Services.
Has anyone encountered same problem and found a solution?
Thanks,
Rod

Hi,
I hope you were trying to register the printer directly from the printers front panel, here is one more method to enable werb service.
Once you connect your printer with the wired network, let the printer fetch the IP address.
Now connect your laptop or PC to the same network.
Type the IP address of your printer in the address bar of the browser and hit enter.
You will now see the Embeded Web Services Page.
Navigate to the Web Service tab and click enable.
Now the printer should get enabled and print an information sheet with the claim code.
If you still didnt get the web service enabled on your printer, restart the wifi, printer and try again. Make sure you have a working internet connection.
Kind Regards,
Oliver
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Cannot enable web services on CM1415fnw MFP

I am unable to Enable web services on my printer either via the printer or the HP web services button when opened via the IP address on a computer.
I have looked at many of the solutions on the HP support and on the forum and nothing works for me. I have upgraded the firmware to the latest version -20120216. I have uninstalled/reinstalled the printer software on the PC disconnected and re-connected the wirelesss connection to the router. switchwed off the printer and the router and left them to discharge any held information and I have checked and set the IP address manually. The printer is connected to the router ( Netgear WNDR330) and appears as a connected device on it. It is visible and avbailable on the network and all computers on the network can see and print with it My phone and tablet all connect to the internet without problem via the router but not the printer.
Anybody got any solution? I am going crazy and have run out of thgings to try

Hi lpihome; sorry to learn that you are having this issue;
If you are using win xp or later try this tool GO HERE
Another thing I will try is to disable all security applications including Win Firewall and try again to see if any of them is blocking a process. Make sure that ports 5222, 5223 443 and 80 are open and allowed. Are you using Google public DNS server this server have helped some members to fix several connectivity issues.
Follow this article Go here and let me know if it helps if it does not I will do my best to help you;
RobertoR
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Can't enable web services/eprint

For some reason my Hp6700 will not allow me to enable web services/e-print

dcousine,
The first thing I would try in this situation is a network reboot.
First, disconnect the power cord from the back of your router.
Next disconnect the power cord from either the back of the printer or the wall, without powering it off first.
Wait about 30 seconds and reconnect the power cord to your router.
Wait about another 30 seconds and plug the printer back in. It should boot back up automatically, but if it doesn't go ahead and press the power button.
Once everything is back up and running, try to enable ePrint.
If that doesn't work for you, let me know and I can give you some more steps to try.
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HP 6700 printer will not enable web services.

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