HP 6735s, the battery is charged only if the laptop is turned off.

Good evening,
my hp 6735s has the following problems:
1 - the battery is charged only if the laptop is turned off
2 - with the power supplier not connected to the wall outlet (I hope do you know what I mean) but
connected to the laptop turned off and with the battery inserted the led of the power supplier turns
on!!! It's like that the battery gives voltage to the power supplier!!!
3 - If I remove the battery and leave only the power supplier and press the power button the laptop tries to start, but only some led turns on for one second, then all turns off.
Any suggestion to resolve is appreciated.
Best wishes and have a happy new year.
Emilio

Try This!!!
First off, I'd like to say that HP SUCKS. It is ridiculous that many of you have wasted time and money to find a solution with absolutely no help from HP. Do yourself a favor and take your business to another company. OK, had to get that out of the way!
So here are the steps that worked for MY laptop:
Having your laptop running and plugged in, let the battery die at which time the screen will turn off.
Press the On/Off button until the laptop powers completely OFF. Be sure to leave it plugged in.
Wait a few minutes. You will notice that an orange light will turn on where the adaptor plugs in to the laptop.
Once this happens, wait a couple more minutes.
Finally, power up your laptop. You will notice that the power meter on the task bar will now read "Plugged In. Charging". Your laptop is now charging while ON!
I really hope this works for you. If it does and I saved you a headache and a few bucks, do something nice for someone!!!!

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Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing difficulties with the Touchpad of your Notebook
We will surely assist you with this
Steps to drain the Static charge and loading default BIOS settings to resolve the issue
Step 01. Turn OFF the Notebook
Step 02. Un-plug the Power/AC Adapter and also remove the Battery too
Step 03. Press and Hold the Power Button of the Notebook for a full minute
Step 04. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
Step 06. Once you get to the BIOS, Please press F5 Key to load setup defaults for the BIOS
Step 07. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 08. Now please wait till the Unit loads the Windows Operating system
Now please re-install the touchpad drivers from HP Website in order to resolve the issue
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

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HP 6735s, the battery is charged only if the laptop is turned off.

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