HP 7310 scanner doesn't work with Mac Mountain Lion

I just tried to scan a photo on my 7310 Officejet All-in-one.  It tells me I need to install software for this feature.  I know I scanned a photo with this same setup before.  However I upgraded to Mountain Lion and now it's not working.  I tried to find a download but the HP site tells me all my printer downloads are installed.  How do I get the scanner to work?  If this is a common problem for people using Mountain Lion why not just create a download for all of us to run?  Or a patch perhaps?  Thanks for your help.

sc00ba,
I am sorry you are having the issue with your software.
1.) Did you uninstall the software before attempting to reinstall it?
2.) Have you looked at this document to assist in the installation?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03378792&cc=us&dlc=en&lc=en&os=4142&product=391...
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Similar Messages

  • Lexmark scanner doesn't work with mac os x

    I have a problem with my scanner lexmark p4330. For two weeks now it doesn't work with my imac. I have the imac os x 10.7.5.
    When I try to scan, my printer displays "the all in one driver did not respond" and in Image Capture it displays "lexmark language error".
    I updated my softwares, there's one for lexmark but I can't install it and I don't know why!
    Can someone help me please?

    Mmm. Not sure what's going on. Has scanning ever worked with the OS you are currently running?
    A couple of suggestions (my last two I think as I'm running out of ideas ). I realise that your problems are only with scanning, but sometimes resetting the printing system resloves printing problems. I wonder whether it will help with the scanning issue given that Print & Scan are lumped together in System Preferences. To do it go to:
    System Preferences>Print & Scan, Control+Click or Right Click on the printer on the left and select 'reset printing system'. All printers will be deleted and need to be added again using the '+' button.
    If that doesn't help my last suggestion is to download the paid for app VueScan (which you can run in demo mode for free) to see whether it works or not. VueScan is very good and driving numerous types of scanners:
    http://www.hamrick.com

  • What version of photoshop works with Mac Mountain Lion?

    I have an older Mac. Upgraded to Mountain Lion. Installed CS3. All works fine but for photoshop. Is there a fix? Or is there a version of photoshop that will work with ML that I can purchase?

    Moving this discussion to the Photoshop General Discussion forum.
    Jim Sloan do you receive a specific error when trying to use Photoshop CS3 under Mac OS 10.8?
    If you are looking for a version of Photoshop designed for Mac OS 10.7 and later then I would recommend Photoshop CC.  There a couple different options to subscribe at the moment.  You can find more details at https://creative.adobe.com/plans/offer/photoshop+lightroom?promoid=KHQFP and https://www.adobe.com/products/creativecloud/buying-guide-at-a-glance.html.  Please be aware that the Photoshop Lightroom Photography bundle is only available for a limited time.

  • IPhone 5 doesn't work with Mac OS 10.5.8 - do I need to ugrade to 10.6 and then upgrade to Mountain Lion or can I just upgrade to Mtn Lion right away?

    iPhone 5 doesn't work with Mac OS 10.5.8 - do I need to ugrade to 10.6 and then upgrade to Mountain Lion or can I just upgrade to Mtn Lion right away?

    At least to 10.6.8. You must do this to upgrade to Mountain Lion.
    Upgrading to Snow Leopard
    You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
         Snow Leopard General Requirements
           1. Mac computer with an Intel processor
           2. 1GB of memory
           3. 5GB of available disk space
           4. DVD drive for installation
           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s iCloud services; fees and
               terms apply.
    Upgrading to Mountain Lion
    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
         OS X Mountain Lion - System Requirements
           Macs that can be upgraded to OS X Mountain Lion
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.

  • Is Photoshop elements 11 compatible with Mac Mountain lion?

    Is Photoshop elements 11 compatible with Mac Mountain Lion?

    the older version of Photo Shop is no longer supported.
    Don't know which version you mean, but if you mean PSE, then versions 6 and up will work.
    You can't migrate any version of PSE, though, from one disk to another. It must be installed freshly on each machine, since adobe doesn't care about the apple developer guidelines and PSE is not a tidy mac app package--the PSE installer strews stuff all over your hard drive, and you can never move it and get all the necessary bits.
    What I was talking about is if you had a computer with 10.6 or 10.7 and PSE installed on it and then upgraded to mountain lion. In that case it's essential to go into the user library and delete any existing preference files before running it after installing 10.8.
    The instructions to install PSE in mountain lion are to put the disc the drive or to double click the downloaded .dmg file to mount it, and then to run the installer.

  • Home sharing does not work with new mountain lion update.

    home sharing does not work with new mountain lion update. Does anyone else have the same issue. Updated all computers in my home, deauthorized and reauthorized each computer. turn off home sharing and turned it back on. don't know what else to do..please help...

    Our Apple TVs continue to lose connection ever since installing Mountain Lion on the host computer. The only thing that fixes them is to quit and relaunch iTunes, which only works unti the ATV goes to sleep. If a movie is paused for more than a few minutes and the ATV goes to sleep, pressing play again on the remote is greeted with "There are no movies on this computer" or "Turn on Home Sharing."
    If we stop a video on one ATV and attempt to resume it in another room, the error begins again. The other ATV can't connect until iTunes is relaunched.
    My guess is that it has something to do with the new [annoying] security settings. But I still haven't found a fix other than restarting iTunes everytime we want to watch something from our downloads. Fail.

  • I can no longer run Adobe PhotoShop 8 with Mac Mountain Lion

    I can no longer run Adobe PhotoShop 8 with Mac Mountain Lion. I get a recurring error message 150:30. Please help

    http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

  • Mac Powerbook with HP 5510 printer.  Scanner doesn't work since I installed Lion

    Mac Powerbook with Lion.  Scanner doesn't work since I installed Lion

    What kind of computer is it? Powerbooks can't run Lion. MacBook perhaps?
    With Lion, all scanning is performed through Preview. Use Preview.

  • Apple Keyboard with number pad doesn't work with Mac Pro?

    I have a Mac Pro, and have used an Apple Keyboard with a number pad (not bluetooth) with it for quite a while, with no problems. But then my keyboard broke and I ordered a replacement Apple Keyboard with a number pad (not bluetooth). This keyboard doesn't work with my Mac Pro. I have it plugged in, but I can't get the Mac Pro to consistently recognize that there is a USB keyboard connected to it. What magical stuff do I have to do to get the keyboard to be fit for purpose?

    It would not hurt to try an SMC Reset. (But if it does not help, it adds credence to lllaass assertion that the keyboard is not working.)
    Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support

  • I have an AT&T Email Account that doesn't work with Mail for Lion

    I've had this email account with AT&T for a few years and it has worked with Mac Mail with no difficulty for a few years. Recently the account has been able to receive messages. Every time I hit Get Mail it asks for a password. I have installed all the latest updates through Software Update. I have a Mac Mini with OS Lion. After struggling for awhile, my inbox eventually comes in. I have reset all the incoming and outgoing POP Server accounts, as well as used the Webmail version through Yahoo.com and it all works fine. What is going on and how can I continue to use this program.

    Go to the AT&T support site and verify that you have setup Mail with the correct confuguration, i.e., ports, server names, etc. Otherwise, you haven't provided enough details to be of much assistance.
    Rcommend that you get a .me account and start using IMAP email in lieu of POP3. You can then configure your existing AT&T account to forward all email to your .me account.

  • HP scanner no longer working with Mac?

    My HP C4680 scanner/printer used to work with my Mac.  The printer still works fine, but after upgrading to Mac OS X 10.6.8 the scanner is no longer working.  I receive a message - scanner not found.  Anyone know how to fix this to make the compatible again?
    Thanks!

    I have the same problem.
    Updated my iMac 2 months ago, went to Europe, I got back this week, try to scan something..."No Scanner Dectected"
    I reinstalled HP Photosmart Studio with HP Scan Pro, still the same.
    What's going on Apple?!
    I have an old HP Scanjet 3970 Flatbed Scanner that worked fine till the last update.
    I have an iMac Intel 2007 model - Snow Leopard.

  • Scanner doesn't work with wifi

    Hi, 
    I just install all the driver and soft for my HP photosmart B210 on my Mac running on the OS X 10.8. 
    The printer works fine with my wifi but not the Scanner on eather way from the printer or from the Mac using the same wifi.
    I found the same trouble with my laptop running on W7 but the HP scan doctor solved my prob on windows.
    is there is the Scan doctor equivalent for MAC? what can i do to make my scanner works?
    Regards

    I found my answer by myself ... 
    http://support.hp.com/us-en/document/c01664444
    According to HP :
    Print drivers for the following printer types are supported in Mountain Lion by the HP software available from Apple Software Update. These drivers provide print-only functionality.
    HP Inkjet single-function printers (Deskjet, Officejet, and Photosmart)
    HP LaserJet color single-function, All-in-One, and MFP printers
    HP LaserJet monochrome single-function, All-in-One, and MFP printers
    HP Designjet printer
    Voila !

  • HP 3052 scanner doesn't work with Mountain Lion

    So I upgraded MacBook Air to Mountain Lion and everything seems fine except I can't use scanner function on my HP 3052 AiO. The printer still prints OK but I can't see scanner anymore.
    Can anybody help me?

    Hi,
    I affraid scanning is no longer supported for your product while using Mountain Lion, actually the same applies for any Mac OS X version starting from 10.6.
    You may find this information stated in here:
    http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03411613 #A2
    You may try using an earlier software version (The latest version intended for 10.5), however it is not assured to work and you may try it at your own risk.
    In order to install the previous software you may try following the workaround below:
    Enter System Preferences > Print & Scan, select the LaserJet 3052 printer and click the Minus sign to remove it.
    Download the Mac OS 10.5 software below by clicking the download button:
    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=1140784&swItem=ma-58935-1&prodNameId=114077 9&swEnvOID=219&swLang=8&taskId=135&mode=4&idx=0
    Follow the installation by skipping the Setup Assistant till the installation will finish.
    Perform the following steps in order to provide the Setup Assistant the right permissions to complete on Mountain Lion:
    Open Terminal from the Utilities folder
    Type “sudo “ (with space) in the Terminal.
    Locate the HP Setup Assistant in folder Applications/HP LaserJet Software
    Right-click (or CTRL+Left click) the HP Setup Assistant and choose “Show Package Contents”.
    Open the “Contents” folder and then click “MacOS” folder. It should contain the Unix Executable File of HP Setup Assistant.
    Drag the HP Setup Assistant (Unix Executable File) into the Terminal and press enter.
    Terminal will ask for the password of the user.
    After writing the password press Enter Button.
    Now follow the Setup Assistant Steps to complete the installation.
    Good luck,
    Shlomi

  • Camera Raw 5.7 doesn't work with MAC Elements 6

    RAW 5.7 doesn't work on Elements 6.
    5.6 works fine, placing the plugin in the /PLUG-INS/CS3/FILE FORMATS and starting Elements 6 and trying to open a raw file says
    Unable to use camera raw plugin
    It is not compatible with this version of Photoshop Elements
    I have read the 5.7 raw read-me and it definitely says that it is compatible with MAC Elements 6 could somebody confirm this?

    Thank you, another case of big corporations screwing over the little guy. You want the latest update - you have to upgrade your complete software package. Wouldn't it be nice if they made the plugin compatible with the products as stated in their documentation and then posted a note saying that further updates will not be compatible?
    After all, windows users got a version 7, us poor MAC users didn't!
    Anyway thanks for the answers.

  • Download doesn't work with MAC 10.4.11 and i just noticed my Firefox is 2.0.0.6

    Hi,
    I tried downloading the free Firefox. As soon as I clicked on it a message popped up and said it wasn't compatible with my Mac.
    My Mac is 104.11 and I cannot afford to buy another computer right now. The screens say it is compatible with MAC 10.4.11...
    Any suggestions

    Sadly, Firefox no longer includes support for MacOS 10.4, however you can still use browsers similar to Firefox. <br>
    [http://www.tenfourfox.com/ TenFourFox] is an unofficial build of Firefox for older Macs, and so will work on your computer. However since you are using a really old computer, it doesn't have all the features Firefox has. <br>
    [http://caminobrowser.org/ Camino] is a community project to make the best Gecko-based browser for Macs around. Unlike TenFourFox it doesn't try to be Firefox, but instead does its own thing. <br>
    [http://www.seamonkey-project.org/ SeaMonkey] is another community effort and is a continuation of the original Mozilla Suite which shares a few similar properties with Firefox. SeaMonkey is great for people who like their browsing experience retro.

Maybe you are looking for