HP 7610 won't scan to usb

I have had this printer for several months. I absolutely love it. However, recently it has been giving me problems when I try to scan to my USB. My USB is 64GB (Core Micro) brand. I scanned using this memory stick before. Not sure why this error message keeps coming up on the screen of the printer saying: "Connect a USB storage device to the USB port" when it is connected. Sometimes, it reads it for a minute, then it says the memory stick was removed or to connect the storage device to the usb port. Please someone help! Not sure what to do. I have the HP 7610 Officejet.

Hi USBprob,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Officejet 7610e-All-in-One Printer - H912a and not scanning to your USB device. You can change many scan settings from the HP scanning software.
If that does not help try removing the USB device and going into your device manager and uninstall the USB driver. Restart the computer and try inserting it again. It should install the new driver. Have you tried another USB jump drive?
Please let me know.
Thanks.
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Pixma won't print after scanning via USB

My Pixma MG3200 series wireless printer was working fine until I had to scan something. Learned that it won't scan via wireless, so I attached the USB cable that came with the machine, scanned, then removed the cable. Have not been able to print wirelessly since then.
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Hi opus88,
The PIXMA MG3222 can scan wirelessly over your network, however, the IJ Network Scanner Selector EX will need to be running on your computer, and the printer will need to be selected in that program.
We recommend reinstalling the drivers and software for the printer from the Canon USA website to get your printer back online. The following link will take you to the initial download page for your PIXMA MG3222:
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Hope this helps!
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My HP LaserJet CM1415fnw won't scan from my Windows 8 computer

My hp LaserJet CM1415fnw won't scan from my computer using the paint application on my computer. I had no problem with previous computer. But I purchased a new computer with Windows 8 and the can option in Paint cannot be selected.

Hi HelenBay,
Welcome to the HP Forums!
I see that your HP LaserJet CM1415fnw will not scan from your Windows 8 computer, and I am happy to help you with this scanning issue!
For further assistance, I will need to know:
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try the HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
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My hp photosmart D110 printer won't scan or print since I upgraded to Yosemite. Any suggestions?

My hp photosmart D110 printer won't scan or print since I upgraded to Yosemite. Any suggestions?

Hey clutterfromduluth,
Thanks for the question. I understand that you are experiencing issues with your printer/scanner after updating to OS X Yosemite. To troubleshoot this issue check out the following:
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http://support.apple.com/kb/ts3147
Follow these steps until the issue is addressed:
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3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
5. Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
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2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
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HP Laserjet Pro 200 276nw won't scan to network folder in 10.8.4

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Thanks for the thought, but yes, I did register the folder with the printer. When I register the folder there is a 'Save and Test' button to see if the printer is able to communicate with the folder. When i click it, I get an error message--forget exact wording--but it says to check that the file path and name are correct.
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HP Deskjet 3050A won't scan.

DJ 3050a 611G is brand new. It will print and copy but won't scan from either printer control panel or from HP software interface. I am not using the wireless feature. I am directly connected to my computer via USB port. I have updated my software and drivers. Still not luck. I have tried the HP diagnostics but can only get to the windows sectio and an error says it won't scan using (WIA). The diaganostics will allow me to skip this but then stops at the next section.
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See if you can scan using the information here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02459304&cc=us&dlc=en&lc=en&product=5061073&tmp...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Hp laserjet pro cm1415fnw won't scan WIA error.

We just got a hp laserjet pro cm1415fnw, it manages to print, but unfortunately it won't scan. We set it up to be wireless since it will be used by various users. When I run the HP printer and scan dr. it says that there's a WIA error. I tried uninstallin and reinstalling all the drivers and software, as the HPPSdr reccommended, nothing happened. I went into the forums and checked the services that needed to be running in order for the scan to work. All the services were up, but still it won't scan. I'm running out of options here with this device. If anyone could please give me some advice on how to fix the scanning issue I will be extremely grateful.
This question was solved.
View Solution.

Hi @sil89,
I understand that you are unable to scan, but you can print over the wireless network. I can help you.
Can you scan from any of the other networked computers?
Are you signed is a the Administrator of that computer?
WIA drivers are part of Windows Operating System.
Run this Microsoft Fit It Tool to see if it will resolve this issue.
Diagnose and repair Windows File and Folder Problems automatically.
I have provided this document, just to make sure these are the same ones you had checked.
This document is to Check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
Go to Solution three: Check the Windows Image Acquisition (WIA) services.
Temporarily turn of the Antivirus Software and try scanning again.
If the issue persists, download and try to repair the WIA drivers. If you don't feel comfortable about doing these steps, you can contact the computer manufacturer or Microsoft to resolve this WIA error.
Back up the registry first.
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Restore Default Startup Type for Windows Image Acquisition (WIA).
Please let me know the results.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

HP Officejet Pro 8500 Wireless Won't Scan Under Snow Leopard

After installing Snow Leopard, my new HP Officejet Pro Wireless 8500 all-in-one printer won't scan. It delivers the following error message: "No Scan Options - refer to device documentation".
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I also just tried connecting my 8500 wireless printer directly via usb and then downloading the HP printer drivers from Apple downloads and reinstalling.
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New pc running on Windows 8.1 and OfficejetPro L7480 but the printer won't scan.

Have new pc running on Windows 8.1 and OfficejetPro L7480 but the printer won't scan. It will print via usb and I've downloaded the full drivers Full_win_WW_140_408 but won't install. I've also tried to install the original drivers but they were for windows XP. The printer is approx 7 years old but still works (or did!)

Hello RevPhil,
Welcome to the forums!
I noticed your post about your printer not installing properly for you on your Windows 8.1.
I would suggest trying to use the HP Print and Scan Doctor to install the printer.
If that doesn't work, please let me know what exactly happens when you try to install, for example, do you see an error message or code? Does the installation stop?
Have you tried installing both USB and wireless methods?
Hope to hear back from you shorly!
Enjoy your weekend,
R a i n b o w 7000I work on behalf of HP
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Won't scan after updating to Mavericks on Mac

After updating my Mac to Mavericks, now my printer won't scan. It WILL print, however. But when I try to scan, I get this error message:
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View Solution.

Hello martelloeugene,
Welcome to the HP Forums.
I see that you are having some scanning issues since you upgraded the operating system on the Mac.
Seeing the HP does have a full feature software and driver bundle for this particular operating system, I suggest that we start from scratch.
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Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hp officejet 4500 g510n-z prints but won't scan

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Hi sdrrmit,
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Let me know if you are able to successfully install the software and driver, and are able to print & scan?
I am an HP employee.
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Please mark the post that solves your problem as "Accepted Solution"

HP Officejet 6500A won't scan.

My HP Officejet 6500A Plus E710n (purchased late 2011) won't scan. Prints just fine. I have a MacBook Pro with OS X Lion 10.7.5 (11G63) purchased late 2011.
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Since that didn't work, try uninstalling and reinstalling the printer and the HP software. I'll link the download below, so you don't have to search for it again. Let me know what happens.
HP Officejet Full Feature Software and Drivers - OS X 10.8
I'm also going to include links to the instructions for uninstalling and installing the printer, in case you need to reference them.
Uninstalling the Printer Software
Installing the Printer Software on a Wired (Ethernet) or Wireless Network (Using an Access Point)
I am a printer tech for HP.

My HP Photosmart won't scan since Mavericks update!

I have downloaded everything I can find on Apple and HP sites and it still won't scan and save or send. Help!

Have you tried initiating the scan from the printer?
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HT1893 After installing Mac OSX Snow Leopart 10.6.3 my HP Photosmart C5500 won't scan to computer. The printer is working. What do I have to do to be able to scan again?

After installing Mac OSX Snow Leopart 10.6.3 my HP Photosmart C5500 won't scan to computer. The printer is working. What do I have to do to be able to scan again?

Often, you have to download updated vendor software drivers when you switch operating systems. HP doesn't list a C5500 on their web site, however, here's the link to the OS X 10.6 C5540 software. If you have one of the other C55xx models, look for the updated driver/scan software on their software/driver download section of HP.Com.

HP Deskjet 3051A won't scan to my computer

Hello, my mom gave me this printer, it was previously hooked up to her computer, and when I try to scan on my computer it says "Computer not found. Ensure HP software has been installed on the computer." How do I install the HP software? It prints fine just won't scan.
This question was solved.
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Hi,
Have you installed software and drivers on your computer yet ? Please use the CD which came with the printer or download from the following link:
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(Note: you need to select the right Operating system for your computer before download).
Regards.
BH
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HP 7610 won't scan to usb

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