HP 8 G2 clearly turns on but won't boot up

I press the power button on my HP 8G2 and it lights up on the screen, but nothing else, then goes black again

Hey @like2drnkbr ,
Welcome to the HP forums.
I understand you're having issues with your HP 8 G2 tablet.
The first things to try would be a hard reset if you have not yet tried it: While the tablet is on, press and hold the power button for 8+ seconds to force shut down. Turn the tablet back on and see if that helps.
If that fails to resolve the issue you can try a recovery from micro-SD storage:
1. Download the update.zip for your device and copy the file to the root directory of an empty micro-SD card (at least 1 GB, FAT 32 format). Do not unzip this file. You can find the update.zip for your device here: HP - Drivers & Downloads.
NOTE: You will need the exact model number to locate the correct package. There are multiple update.zip recovery images available. Ensure you select the correct download for your region. If your tablet does not boot after attempting to update you may need to try both the KitKat and JellyBean images. For information on finding your product or model number click here: Finding Your HP Product Model Number.
2. Fully charge the tablet and then disconnect the power from the device.
3. Power off the device.
If your tablets micro-SD slot is on the side or bottom of your tablet skip to step 5.
4a. Place the tablet on a flat surface, display panel side down, with the release notch towards you.
NOTE: Before positioning the tablet with the display panel facing down, make sure the work surface is clear of any foreign objects. Failure to follow this caution can result in damage to the display panel assembly.
4b. Remove the back cover. Use the release notch to remove the back cover.
4c. Insert the micro-SD memory card into the reader slot.
4d. Reverse the procedure detailed above to install the back cover and continue to step 6.
5. Insert the micro-SD card into the micro-SD card reader.
6. Press and hold the volume up (may also be volume down, my available documentation for this does not specify) button and power button at the same time.
7. When the HP logo appears on the screen, release all the buttons.
8. When the Android system recovery menu appears, use the volume down button to highlight "apply update from external storage".
9. Press the power button to validate "apply update from external storage".
10. Use the volume down button to highlight the software recovery file, update.zip.
11. Press the power button to select the update.zip file and launch the recovery.
NOTE: Wait until the entire recovery process finishes. The device might seem unresponsive at times (multiple reboots and black screens) when it is performing the update.
If this does not resolve the issue please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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