HP 8500 PLUS-scan to email - "SMTP server want approval- control SAMTP username and password"

I have this brand new PRO 8500 PLUS machine, and everything is working except for the "scan to email" function.
I did the setup in the web interface, in which I configured my GMAIL account to be the outgoing account in the printer.
In the end I pressed "save and test" and it reported OK! I used my full GMAIL adress as SMTP username, and my GMAIL password as password.
However, when I scan a paper and try send it to myself (same adress as confgured as outgoing in printer) it says something like(bad translation...)
 "SMTP server demands approval - check that SAMTP username and password is set" 
Network config is:
IP adress: 192.168.0.183
Subnett mask: 255.255.255.0
Standard gateway: 192.168.0.1
DHCP
Primary DNS server: 192.168.0.1
Secundary DNS server: 0.0.0.0
Printer is connected wirelessly to a DLINK DIR 655 .
This question was solved.
View Solution.

Hey Cartman9090,
Alright i did a little bit of researching and this is what i was able to come up with. There are two separate settings that perform two different actions.
1. Under settings in the printer EWS you have email servers and individual settings for alerts. The email server settings under setting in the ews allow you to set up the product to send problem and status alerts to anyone through e-mail messages. When this function is configured, alerts are automatically triggered about supplies, paper-path status, and other service and advisory information.
2. Under scan when configuring the scan to email in the EWS this is for configuring the e-mail address which will appear in the FROM portion of the e-mail message sent by the printer. The device allows you to scan documents and send them to one or more e-mail addresses as attachments—without additional scanning software. You do not need to scan files from your computer and attach them to e-mail messages. In addition to send scanned files as emails the device must use a outgoing email profile configured with an outgoing email account.
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(Although I am employed by HP, I am speaking for myself and not for HP)

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