Hp 8500 wireless, cant use tray 2 to feed photo paper

I have tried defaulting to tray 2 to print a high quality photo on HP Advanced Photo Paper Glossy photo
but it will only take paper from tray 1
How do I fix this???
Thanks in advance.

The photo paper needs to be placed on Tray 1. Tray 2 is only for Letter\Legal size plain paper.
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I have a 309g photosmart prem. I can not use the HP advanced Photo paper 10.5 mil Lb paper

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Hi , Welcome to the HP Forums! I see that your HP Photosmart 7515 is jamming when using Kirkland (Costco) glossy photo paper. I am happy to help! It is possible, that this type of paper may not be supported with this printer. In order for me to find out, I will need to know the size and weight of the paper you are using. In the meantime, please try the steps in this paper jam guide. A 'Paper Jam' Error Displays on the HP Photosmart 7510 e-All-in-One Printer Series. Hope this guide helps, and hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

Officejet Pro 8600 (N911a) will not feed photo paper - Definitive Answer!!!!

DUST IS THE CULPRIT!
As per the HP support page for this specific problem, cleaning the rollerhead (The rubber part of the pick roller), is the solution.
HP Solution here (with pictures).
The specifics are found under the heading:
Solution four: Clean the paper rollers
My printer was able to pick up regular paper, but not photo paper. I updated all drivers (they automatically update weekly). I tried every combination of paper in the tray: 1 sheet of photo paper, a large stack of regular paper with 1 photo paper, large stack with 5 sheets of photo paper. Every combination failed, and the best it got was 1 page of photo paper with the next sheet underneath also coming with it.
I put the thing on its side, and used RUBBING ALCOHOL, (not water as they suggest... rubbing alcohol is much better for electronics, and pretty much any cleaning application.... evaporates very quickly), with a true lint free cloth. Went over it several times with the cloth, rotating while cleaning, and used an AIR DUSTER to clean out the internals, and dry off the PICK ROLLER.
I RESET ROLLER POSITION to the original place, as shown in the HP Photo on support page.
Lastly, ONE SHEET OF PAPER at a time.
It took all that, and I'm still not happy with HP for this massive oversight... but it got my photos printing again. Hopefully it will for you too!!

I managed to find a temporary solution as i need to print a photo urgently :
I sticked a piece of scotchtape along the top border of the paper (on the back side) and then it could feed. And i don't know why, but after this first print with scotchtape, the next photo papers would feed normally.
I hope it helps you guys. See the picture:

HP OfficeJet 8615 wont feed photo paper.

I've followed all the steps and suggestions I could find, including everything listed at http://support.hp.com/us-en/product/HP-Officejet-Pro-8610-e-All-in-One-Printer-series/5367603/model/5385104/document/c04117836/ and the **bleep** thing won't pick up either "HP Everyday Photo Paper, Glossy, 8.5 x 11 Inches" or Staples Photo Supreme Matte 8.5x11 paper and neither will feed though the darn thing. It feeds plain paper just fine, but refuses to do any photo paper. I'm about ready to return this worthless piece of junk. I've worked with Canon, Brother, and other printers before and I have never run into such a poorly designed feed mechanism.

I have found the same thing--except it will print on 4X6 card stock. Initially it did seem to print on photo paper so I am thinking that perhaps it is the rollers that are either gummed up with ink or are worn after a while. It seems that it also has difficulty printing thicker photo paper in larger sizes.

HP Officejet Pro 8500 Wireless Printer....indicates a paper jam when there isnt one

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If the printer is under warranty, contact HP Support. If not, it is probably cheaper to buy a new printer than to fix this one.
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I am employed by HP

HP Officejet Pro 8500 Wireless (DUPLEXER MISSINN)

Hi,
can anbody help me please?? I just bought a 2nd hand printer HP Officejet Pro 8500 Wireless. The printer doesnt feed the paper (it does not pick it up). However, the paper goes pass by the printer and leaves through the back. There is no duplexer installed on the back. Do you think this causes the problem and then will buying a new duplexer solve the issue?
Thanks a lot,
rob

There are a few different part numbers for the duplexer, any of these should work:
C9101A
C9101-67001
CQ821-65001
I see these offered various places from $11.95 to over $200. I have had good results in the past buying a duplexer on ebay.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP OfficeJet Pro 8500 Wireless second paper tray under Snow Leopard

He there, I have a strange problem with the second (extra) paper tray from the Office Jet Pro 8500. I have setup the tray and activated the option on the driver page on the computers, but no results. No paper is loaded from the tray and there is an error that no paper is loaded in the machine. The printer is connected via ethernet (and a time machine) and I am running snow leopard on all the machines that are connected to the printer. I have installed the latest drivers from Apple and from HP. I know that the paper tray is working, because when I make a copy on the machine localy and force him to use papertray number 2, then there is no problem.
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Somebody has it wrong.
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Why can't I use two 8500 wireless printers on one router? The 8500 A910 looses it's connection.

Why can't I use two 8500 wireless printers on one router? The 8500 A910 looses it's connection after awhile.

What router? What operating system? Are they both A910s?
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I am employed by HP

Using 2 separate 8500 wireless printers

I own 2 HP 8500 wireless printers. 1 is at home, and 1 is at my office.
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I have a HP tx1410 laptop, running Vista with SP2 installed.
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for some reason my laptop can't save / keep / use the configuration settings for the exact same 2 HP wireless printers.

Once you install the home printer, insert the installation CD and click on 'Add A Device'. Now select the connection type as ethernet\wireless, and it'll find and add your work printer(you need to be at work).
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
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I am unable to scan using the hp office jet pro 8500 wireless all in one printer from an I-MAC

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Hi,
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01910186&lc=en&cc=us&dlc=en&product=3752459
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If my post resolve your problem please mark it as an Accepted Solution

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i have a macbook pro. i think i might have pushed some buttons that made my macbook look for a wireless keyboard.. i dont have any wireless keyboard. and now i cant use the keyboard on my macbook. how can i get the normal keyboard staring?

korgba wrote:
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Intel-based Macs: Resetting the System Management Controller (SMC)
<http://support.apple.com/kb/HT3964>
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HP Officejet Pro 8500 Wireless - will not print green

I have a HP Officejet Pro 8500 Wireless that will not print Green.
I have:
1. Cleaned Printhead using device cleaning command. All steps
2. Alligned Printer - get message 'Alignment failed. Refer to device documentation for details.' I see know documentation
3. Calibrate Linefeed
4. Unplugged device while it was on and then replugged restarted.
5. Unplugged device while it was on and cleaned magenta/cyan printhead (following instructions from your website explictly).
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I hope you can help quickly. I have a home office and this is putting me behind a lot!
If I need a new printhead, get one and it does not fix the problem, can I return it? How can I get a printhead quickly?
THanks! Kathy

Hi KathyGates,
Please let me take a moment to say "Welcome" to the HP Forums. I hope you enjoy your experience!
To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having an issue when it comes to printing in green. I also see that you are having some issues with aligning the printer.
I have a few suggestions and with any luck, hopefully get this issue resolved for you.
Please start off by making sure you have the printer power cable connected directly to a wall outlet and not a power bar/strip. I have a document that uses a LaserJet printer as an example but is meant for HP products in general. Please click the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I also have a document that troubleshoots Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems.
Please write me back if you are still having issues or if you have more questions.
If I don't hear back from you today, I hope you have a Fantastic Thursday.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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W a t e r b o y 71
I work on behalf of HP

Printing problem - HP Officejet Pro 8500 Wireless All-in-One Printer - printer head?

I posted this elsewhere, but I think I posted it on the wrong Forum so I am posting it here now. I hope I did not do anything to upset anyone. I am new to this area, please forgive my clumsiness.
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SondraS

Are you using genuine HP cartridges and not refilled or third-party cartridges?
Print the Print Quality Diagnostic page from the setup menu/print report/ on the printer's front panel
Are there any quality issues with this page?
Although I am a HP employee, I am speaking on behalf of myself and not the company.

HP Photosmart D7260 Printer, won't feed from the photo paper tray.

On my parents computer they use a HP Photosmart D7260 Printer and I'm trying to print off on photo paper but for some reason it keeps on feeding from the main tray I can't for the life of me figure out how to fix this i've been though all the settings changed the paper to the right kind , in all the options, there's no reason why it should not work. Can any one give me any ideas how to fix this?
Please help

form HP site
Macintosh OS X Solution
For the Macintosh OS X operation system, use the following process;
1.
Select HP Photosmart 8200 series from the Printer drop down menu.
2.
Select the appropriate media size from the Paper Size drop down menu.
3.
Specify printable area of the job using the Print Size drop down menu. Below the Print Size menu, other adjustments can be made to fine-tune the print job using the check boxes.
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Hp 8500 wireless, cant use tray 2 to feed photo paper

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