HP 8500A wireless printer can't find my wireless network (but my computer does) using DLink DIR 615.

HP 8500A Wireless All In One has been working fine for ages (minor occasional hickups), but now can't get it to print. Computer still picks up my wirelss network fine. Printer works on all other stand alone pieces. But, one day it stopped printing, so checked wireless signal. Tried all steps and reports (have done that once in past a year ago and reset fine), but still get error saying it "can't find my network"... HELP

Hello there @Rico6952 , welcome back!
I read about how your printer is not finding your wireless network and I wanted to stop in to see if I could help you. I have some suggestions that I would recommend for you to hopefully help. Check the links out below. They are all related to network connection problems.
'Unable to Find Printer' Error Message Displays on the Computer During a Wireless Network Installati...
The Network Installation Hangs on the 'Checking Network Environment' Screen
When the printer is connected the network, use this guide to assign a static IP: Printer Does Not Maintain Wireless Connection
I hope this helps, have a great Monday
R a i n b o w 7000I work on behalf of HP
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Hi DrLilaB,
So that the Community can help you better, we will need to know what model printer you are using and Computer Operating System. (Windows XP/Vista/7/8 or Mac 10.x)
Any other details you'd like to give will only help the Community better understand your issue!
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My HP Photosmart C309a series printer can't find the wireless router 3 feet above it. I ran the diagnostics and got "The wireless radio is not functioning" message. In what device is the wireless radio located? In the router? In the printer? I reset the router, did the #6 with the printer, but I am still unable to connect my wireless Macbook to the printer. My desktop Mac is connected to the printer with a cable and prints fine. Is my router messed up or my printer?
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Just call HP, they can walk you through the options based on what is wrong with your printer.
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HP 7510 All In One Printer - Can't find my wireless network

I have 2 wireless networks. The printer finds one just fine, but it will not find the second. Even when I disable the 1st network, the printer will still not find the 2nd network.
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Thank you for informing me your steps. Have you tried restoring the network defaults on your printer?
If you haven't performed this step please follow:
1) Touch the Setup menu on your touch screen of your printer
2) Next press the wireless menu
3) Go to the very bottom and look for restore network defaults
4) Click yes to confirm these settings
Next perform my steps in my previous post.
You can also try a power cycle of your router. Turn off your printer, restart the computer, unplug the power cord from the back of your router, and wait 30 seconds.
Please inform me if this step worked for you.
Ashley
I worked on behalf of HP.

Printer can't find my wireless router

My printer was working fine until I printed something from my laptop? Since then I cannot print anything from any device. I ran a wireless network test report and a HP Network Configuration page and the error message says "Your HP Printer cannot find your wireless router. Check that your wireless router is powered on (which it is). Check that your HP printer network name (SSID) matches your wireless router name name (SSID) exactly. If they don't match exactly, run the wireless network setup to configure your HP printer.
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gppapi

Hey @gppapi,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the network communication issue that you're experiencing when printing from your Mac OS X 10.6 computer to your HP Photosmart C4780 All-in-One Printer. Because your Wireless Network Test Report indicates that the printer cannot find the Wireless Router, I am going to have you run some standard network troubleshooting steps to resolve this issue.
Step 1: Powercycle Network:
First, unplug the power cable to your Router
Once your Router is unplugged, turn off your printer
Next, shut down your computer
After 30 seconds to 1 minutes, plug your Router back in
Next, turn on your printer
Turn on the computer
After a few moments the internet connection will return. Please check on your computer and verify that you can browse to websites before continuing.
Step 2: Check Connectivity:
On the front panel of your printer select the Top button to go to the Scan Options
Press the Top Button to go to the Wireless Menu
Select Print Network Configuration
Take note of the IP Address
On your Mac, open the internet browser
In the address bar type in the printers IP Address. Do not include www.
Search to that website
If a website for you printer opens: This indicates that your printer and computer are 'talking' over the wireless network. Please try to print. If printing now works, than your router was blocking communication. This may have been caused by a router update. Usually powercycling the router resolves this issue. Should the issue return, there may be settings on the router that need to be adjusted.
If a website for your printer fails to open: This indicates that the printer and computers are not 'talking' over the network. To resolve this issue please follow the steps below.
Step 2: Restore Defaults:
On the front panel of your printer select the Top button to go to the Scan Options
Press the Top Button to go to the Wireless Menu
Select Restore Network Defaults
Once the restore is complete, please proceed to the next step.
Step 3: Reconfigure Wireless:
Connect a USB Cable from your printer to your Mac
Please click here to download the latest drivers for your printer
Run the installation and when prompted choose that you want to configure wireless
Select your Network Name SSID and enter the Wireless Password (key) when/if prompted
Once the wireless is configured, please test printing again.
Please let me know if these troubleshooting steps resolve your issue. Good luck!
X-23
I work on behalf of HP
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OS: Windows 7
OWNED: Over 2 years with no problems
LOCATION/SET-UP: At my personal residence. All-in-one wireless router through cable company.
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HELP!
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Hello Sashalechat,
Welcome to the HP Forums.
I see that you are having an issue when attempting to connect to a wireless network.
Have you changed the router for a new one?
Make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Make sure that you are with in the 4'-20' range.
You can try the HP Print and Scan Doctor as well. Let me know if you see any error codes or messages.
Write me back when you have time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

My HP7280 all in one can't find my wireless router

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Is the other computer wired with USB? if so that is fine. If it is wired with Ethernet, that is the source of the wireless problem.
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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HP 8500A wireless printer can't find my wireless network (but my computer does) using DLink DIR 615.

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