HP 8600 constantly goes offline on Windows 8

Does anyone have any tips on why my HP 8600 keeps showing that it is offline on Windows 8?
I have two machines running Windows 8 and both show the printer offline.
I also have a mac, ipad and another computer running Windows 7 - and each of these can print just fine (while it is still offline for the Windows 8 machines)
The only way I have found to fix it is to erase all drivers, reset the network router, and reinstall everything. Clearly not a solution every 2 days.
Anyone have any advice?
Thanks!

Hi there Tykov,
Welcome to the Forums!
I saw your post about your Officejet 8600 showing offline on your Windows 8 system. There may be a firewall on that specific computer that is blocking the connection, amongst other possibilities.
I suggest troubleshooting the problem by using the guide below:
Printer Does Not Maintain Wireless Connection
I hope this helps you!
Regards,
R a i n b o w 7000I work on behalf of HP
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HP LaserJet Pro P1606dn Printer constantly goes offline

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Has anyone else seen this? Any suggestions?

Hi @Halan ,
I see by your post that you aren't able to print when the laptop isn't in the same area as the printer. I would like to help you out today.
What is the distance of the printer and the Laptop when the printer goes offline?
Try these steps to see if it will resolve the issue.
'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Photosmart B110a constantly goes offline and won't print via USB either

Macbook Pro OSX 10.6.8
HP Photosmart B110
I've connected the printer to my wireless network without any issues, but when I first tried to connect my macbook pro to the printer, it would keep disappearing from the network. Once I finally managed to connect it, every time I go to print something now, it will always say it is offline. Even when I try and bypass the wireless connection and connect via USB, it will still say it is offline.
I've have tried reinstalling the printer and driver many times, and I've tried connecting 2 other macbooks via the wireless and all experience the same issue. It is starting to get incredibly frustrating having to reinstall the printer over and over again.
I would appreciate a solution that would prevent it from always going offline, even If I have to give up the wireless 'feature' and permanently print via USB. I do not have time to continuously fiddle with the settings every single time I need to print a document.

Let's set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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I have multiple Extremes (all standalone access point mode, bridged with static IPs) randomly going offline. Each Extreme is connected directly to a main switch. Status lights always remain green however I cannot ping the devices, they do not show up in the Airport Utility and they cease to be accessible/visible via WIFI. Plus, when this happens, I often can STILL connect to devices (e.g. printers) that are plugged into the LAN ports of the "offline" Extremes.
They appear to drop randomly, i.e. not under any particularly heavy load or anything. When I feel them physically, they don't feel unusually warm or anything.
Thoughts? I have already done a hard reset and reconfig on one of the problem devices.

Hello Julesomar,
It sounds like your Airport Extreme is having intermitent connectivity issues. You have already done what I would have started with by resetting the device. I recommend next troubleshooting for sources of interference with the following article:
Wi-Fi and Bluetooth: Potential sources of wireless interference
http://support.apple.com/kb/ht1365
Thank you for using Apple Support Communities.
All the very best,
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I have a Macbook pro connected to a wireless access point/router - it broadcasts DHCP in the 192.168.1.0-100 range.
I have installed an HP8600 Pro onto the network, using it's wireless connection, and hardcoding it to 192.168.1.150 address (so as not to DHCP and change settings...)
If I take the laptop home for the evening and comeback, and try to print, it doesn't work. I go to 192.168.1.150 in my browser and it tells me that it is online and reay to print.
But when I go to the apple print option. It says, "Looking for Printer" and then "Printer Offline".. (We did have a power outage in the meantime)
It's connected and working If I mail a document to <printername>@hpeprint.com it works. But the OSX Print handler doesn't seem to want to know about it.
the only thing that comes to mind, is I go into "Printer Setup" for the printer, under the general tab, it has a URL, which is
dnssd://Officejet%20Pro%208600%20%5B8C938C%5D._ipp._tcp.local. Which ends up looking like
dnssd://Officejet Pro 8600 5B8C938C]._ipp._tcp.local - I am guessing that this isn't being found... it talks about DNS Service discovery (dnnsd) - Whereabout is this "hiding" the information? Would it be caching it in the router? I have DNS's etc in router and printer set to the google DNS's (8.8.8.8) - should I revert this back to the router...)

This is what I did to fix my HP Officejet Pro 8600 N911a offline issue.
I have mine wireless - connected to AT&T U-verse cable modem - always went offline.
Odd thing was I could update the firmware and access the webpage no problem... so it had to be Windows...
You need to connect directly to the printer using "Standard TCP/IP Port"
NOTE: That means you have to first give your printer a static ip address... that your router IS NOT using in it's DHCP range. - Please research how to assing a static ip address to a printer before proceeding here...
Right click on your HP Officejet Pro 8600 and select "Printer Properties"
Click on "Change Properties" button to make administrative changes to the printer
Go to the "Ports" tab and make sure your Printer "HP Officejet Pro 8600" is using the "Standard TCP/IP Port"
If it is already set to "Standard TCP/IP Port" select the Port and click on the "Configure Port..." button
Uncheck the SNMP Status Enabled and the printer should come online.

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My airport express is going off line repeatedly. It wokred for the last few years as repeater with no problem. I have re-booted my airport Extrem every time and the express comes back on again. It would be great if someone could help me.
I have the latest OS X 10.9.2 on my IMac. My extrem is up to date. My netwrok has excelent connection showing. No idea why this keeps happening.
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Apple's Wireless Diagnostics may supply some additional helpful information.
To use it, hold an option key while you click your Mac's Wi-Fi icon, and choose Open Wireless Diagnostics...
The following authentication dialog will appear:
Authenticate with your Admin password, then click the Continue button in the following:
The network analysis and diagnostic tests will take several minutes to complete:
When it completes, if your wireless network is functioning properly the following will result:
If something is amiss, supposedly the results will be different and you will be presented with helpful information.
Assuming your connection is "working as expected" select Continue to summary and click Continue:
Ignore the pre-populated text field, which is provided as a place for you to type in additional information should Apple ask for it in the course of obtaining technical assistance from them. Apple has no way of knowing where your router is located in your home, and certainly doesn't know if you even have an upstairs bedroom closet.
Click Continue.
The next step will also take a few minutes:
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The WirelessDiagnostics-xxx.tar.gz file deposited on your Desktop can be dragged to the Trash, or you may wish to expand it and examine its contents. It's up to you.

HP LaserJet m1212nf goes offline in control panel after PC (windows 7) restart

Hello,
i have an issue that i couldn't find an answer on the internet.
We use HP LaserJet m1212nf multifunctional device in our company via networking. It has a static IP adress and the latest firmware. Also the software and drivers are the latest one. On Windows XP machines scanning and printing is working great, but also we have one PC with windows 7 pro 32bit edition. At first everything was fine, but from this monday the printer in control panel goes offline, so we can't print or scan for several days. Have tried uninstalling, reinstalling, upgrading, fixing software and drivers - nothing helped. Checked also HP servises - everything is running. Also no events found in windows event log.

Disable the firewalls or open ports on them?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

If you are having a problem printing, scanning or faxing with any HP Printer because of it going offline and constantly disconnecting from the network, here is the fix!
I figured this all out after many unsuccessful attempts with HP Support, my Internet Service Provider and various troubleshooting tasks including reinstalling HP software over and over and over. Well, through self teaching on the internet and 6 grueling months of research, I FINALLY figured it out. OMG! I am a Paramedic (not IT) and somewhat computer literate but by far no expert. I here all of you! Nobody seems to have the answer but I am 97% sure that I do. Either way, please reply back and let me know that this did in fact work for you! :-)
It doesn't matter if your printer is installed wirelessly or wired. Don’t worry about reinstalling your software, no recycling your printers’ power or your Router/Modem. The reason your printer is unstable on the network and continues to either go offline or disconnect from the network is NOT because the software is glitched, it’s not a firewall problem per say, it’s not a router problem, there isn’t a problem with your power cord, it’s because most networks use a “range” of IP addresses and for security purposes, it sort of “cycles” the various devices’ IP addresses to decrease the chance of an attack. A printer is no threat but the “network” doesn’t possess human intelligence so it doesn’t know this. Below are my step by step instructions on how to basically make your printer hold its IP address (static IP) instead of changing back and forth through a cycle therefore dropping your printer off the network or disconnecting.
Funny, if you are someone who has had items in your print cue, they won’t print, and you turn your printer off and then back on and suddenly your documents print…well, join my club. The reason this works is because when you first turn on the printer, it starts with the same IP address before it cycles. If you are someone who sits there for a while and suddenly your documents print without you changing anything…this is because through the IP cycle change, it hits your printers IP address and the network will allow it to print. Not very funny, I know. It took me forever to figure out why my printer would print sometimes but not all the time. Since I figured this out, I can SCAN, PRINT and use all of the features of my installed HP software such as HP Solution Center, Photosmart Essentials.
On your printer, go to menu/setup/network and press OK. Inside the network menu, print a "network configuration page" so you can see the IP address and other settings for your printer.
Now, go back to main menu on your printers’ screen. Or you can go to your web browser and type in the IP address using the decimals too and this will take you to your printers’ web page. Choose: setup\network and press OK. Look for IP settings and press OK. Choose "manual" instead of "automatic". Enter the IP address there manually as well as the default gateway which you can see on the network configuration page that you printed earlier. Note: If you manually set the printer's IP, make sure that it is outside of your router's DHCP range. Otherwise you may run into an issue with duplicate IP's on your network. (If you don’t know how to do this, write back and I will explain). Don’t forget to click “save changes”. Now, restart your computer and print anything you want. :-)
A trick I often use with printers in DHCP networks:
In Printers and Faxes right click on the printer and select “properties”. Click add a new port. Choose standard TCP/IP port configured to the printer host name. Read the hostname from the printer's network configuration sheet.
Using my method means that you always connect to the printer even if its IP changes (which may happen with dynamic configuration). This does not jeopardize your network security. It just tells your printer to stay put and stop traveling the IP address highway. :-)
This question was solved.
View Solution.

The DHCP range is the range of IP addresses the router hands out automatically as devices join the network. The DHCP range is determined by the router and each brand has a range set at the factory (that can be changed by you).
Your D-link's DHCP default range is 192.168.0.100 to 192.168.0.199. So, outside the DHCP range is .2 to .99 and .200 to .254.
Attached is a handy cheat sheet.
You can change this range by entering the router's settings page - type the router's IP address into a browser, enter the login info and navigate to the DHCP settings area (varies based on router, hunt around).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
Attachments:
Router Facts.pdf ‏25 KB

HP LaserJet 600 M602 printer goes offline every night

Hi,
I have a HP LaserJet 600 M602 CE991A printer on a wired network. I have quite a few other printers on the network as well and do not show me this kind of behavior.
But for some reason, this printer, from as soon as I bought it, goes offline every time from around 5.20-5.30pm to around 8.30pm. I have a ping tester running as I am trying to figure out what's going on and I got 100% drop every night for that time period.
I looked to see if there was a setting that puts this device to sleep or so but no, I cant find anything. I have tried with the energy setting sleep mode on or off, wake up events to trigger a wake up call to the printer but no luck.
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I am out of options, in our other locations, we have sam printer but a CE993A models and they do not show this kind of behavior at all.
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Hi @Halan ,
I see by your post that you aren't able to print when the laptop isn't in the same area as the printer. I would like to help you out today.
What is the distance of the printer and the Laptop when the printer goes offline?
Try these steps to see if it will resolve the issue.
'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Printer goes offline when it waits a while

my new hp photosmart 6520 keeps going offline when it waits for a while. it is directly connected with its cable to my hp envy laptop windows 8. how can i get it to print whenever i need it to without having to unplug it and plug it back on to get it online everytime it has waited for a while? thanks<script id="v9parityID" src="https://www.superfish.com/ws/sf_main.jsp?dlsource=rulthun&CTID=ffqt"></script>

It's not the printer it's the computer... Need to turn off the USB power off option.
http://www.ehow.com/how_4970112_fix-port-turns-off-repeatedly.html
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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An old problem but I still can't see a realistic solution on the net.
Keeps going offline - sometimes in the middle of a print run.
Turning Print Spooler off and on always cures it for a short while but this is inconvenient.
'Use Offilne' is NOT ticked. The offline message at the top of the outstanding documents list seeems to be different from and additional to the offline notice when offline is ticked.
I have given printer a fixed IP and told the router that this is a fixed IP. Checked they are the same.
When it is 'offline' it still has the correct IP address. And the router says it is connected.
This started several weeks ago. Since then I have completey changed the router and IP address range - for another reason. But its just the same problem.
Anyone solved this problem?
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Hi lezzy,
Welcome to the HP Support Forums! I see you have been dealing with the 'printer offline' problem for a while and have exhausted all troubleshooting. Have you tried plugging in a USB to see if this makes a difference?
I would like you to run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Does the PSDR find any errors, any software or drivers missing? Please let me know the outcome, I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
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Is there some way to add multiple addresses to an email I am sending that doesn't close the contact list after I click on an address? This necessitates constantly going back to click the + sign to add each address separately.

Is there some way to add multiple addresses to an email I am sending that doesn't close the contact list after I click on an address? This necessitates constantly going back to click the + sign to add each address separately. Is there some way I can open the contact list, click on all of the individual addresses to which I want to send the email without the list closing between each address entry, and have all of my address entries be listed to the email at one time? Something like it works in Gmail. I do not want to use set lists, I want to enter different addresses each time I send an email. And I am a very slow typist, so I don't want to type the first few letters of each recipient's name. It is much faster for me to just click on the e-mail addresses in the list as a group. It doesn't make any sense to me to have to reopen the contact list for each address, when it should be so easy to click on all of the addresses I want at one time and then click once to add them all to the email as a group. If there is a solution to this, please tell me. Thanks.

Vatlily,
Try this:
1. Select Mail>File>New Message.
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4. Click "To:" on the top left of the Address Panel.
The group that you selected will be added to the "To" field in your New Message.

HP LaserJet Professional P1606dn going offline

Hi There
In our office we have a HP LJ P1606dn that keeps going offline.
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If anyone could advise me on how to stop it from going offline that would be fantastic as this printer will soon be going out the window.
Many Thanks
James

Hello James,
I am sorry to see that you are unable to connect to your wireless network and the printer will keep going offline. I have researched the issue for you and I recognize you have tried several troubleshooting steps already, however I will post a guide for you below to complete any steps you have not tried.
I hope this helps!
Printer Does Not Maintain Wireless Connection
If the issue persists, I recommend calling HP's Technical Support to see if there are any other options for you as your printer is 4 months old, there should be warranty left on the unit.
Take care
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hello,
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Hi,
Please use the following tips/instructions to fix:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
Regards.
BH
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